Local Toilet Hire Ltd Reviews 

1,040
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 120 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the administrative team is extremely responsive, helpful, and pleasant when handling inquiries or booking changes. Reviewers are particularly happy with the staff, describing delivery drivers as polite, friendly, and very accommodating during setup. Guests frequently find the portable toilets exceptionally clean, well-maintained, and perfectly suited for various outdoor events. However, some customers also noted minor issues with the facilities, mentioning occasional leaks or older equipment condition. A few reviewers experienced difficulties with missing amenities like soap or encountered occasional delays in scheduled maintenance services.

What people talk about most

Service

Users describe positive interactions with service, highlighting prompt delivery, clean facilities, and... See more

Delivery service

Customers expressed general satisfaction with the delivery service, frequently highlighting that equipment... See more

Staff

Customers consistently note positive experiences with staff, frequently highlighting friendly, polite, and... See more

Facilities

People report ambiguous experiences with facilities, frequently praising the units as clean, modern, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting efficient communication and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was easy to arrange. Arrived on time. Staff were friendly, helpful and considerate. Toilets were clean and plentiful supplies of tissue, handwash etc were left. Would definately hire from again if we... See more

Company replied

Rated 5 out of 5 stars

We hired 2 singles and 2 with disable access for a two-days event. They were delivered early in the morning and collected promptly on the Monday morning (as required). Both drivers called/ texted when... See more

Company replied

Rated 5 out of 5 stars

The process to order was easy. Did speak to office who were very efficient and dealt with my query. The toilet arrived as specified. Was very clean the driver was very friendly polite and professional... See more

Company replied

Rated 5 out of 5 stars

We have been using Local Toilet Hire Ltd for event barriers and toilet hire for 5 years now and have no reason for complaint. Equipment is always as described, delivered and collected as requested. Gr... See more

Company replied


Company details

  1. Portable Toilet Supplier
  2. also in
  3. Construction Company
  4. Construction Equipment Supplier
  5. Waste Management Service

Written by the company

Local Toilet Hire Ltd : We are a family run business and we understand the importance of cleanliness, convenience, and comfort when it comes to portable toilet hire. Whether you're organising a large outdoor event, managing a construction site, or hosting a family gathering, our wide range of portable toilets are designed to meet your specific needs. We hire portable toilets, luxury toilet trailers, disabled accessible toilets, and eco-friendly options, all maintained to the highest standards of hygiene and cleanliness. We pride ourselves on our meticulous cleaning processes, ensuring that each unit is thoroughly sanitized and restocked before and after each use. Our team, comprising of experienced professionals, is dedicated to providing exceptional customer service. We work closely with our clients to understand their needs and offer customized solutions that fit their budget and requirements. From delivery to setup and maintenance, we handle every aspect with utmost care and professionalism. Local Toilet Hire Ltd is more than just a toilet hire business; we are a partner you can trust for ensuring the comfort and convenience of your guests or workers. Choose us for your next site or event, and experience the difference that comes with working with the best in the business.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(1,040)

116 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

easy delivery

useful service. Quick email response and delivered on time.

July 24, 2025
Local Toilet Hire Ltd logo

Reply from Local Toilet Hire Ltd

Thank you for taking the time to leave us a 5 review, it is very much appreciated.

Rated 5 out of 5 stars

Excellent service on time delightful…

Excellent service on time delightful and very helpful driver
Will definitely use this company again

July 24, 2025
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Reply from Local Toilet Hire Ltd

Thank you for your 5 stars! We look forward to working with you again in the future.

Rated 5 out of 5 stars

Delivered when they said

Delivered when they said, guy was really friendly and collected with no drama. Just what we needed. I would recommend

July 24, 2025
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Reply from Local Toilet Hire Ltd

Thank you for your 5 star review and recommendation!

Rated 5 out of 5 stars

The office team were very efficient

The office team were very efficient, friendly and easy to deal with. Delivery and pick up arrived on time. The delivery men were extremely helpful, friendly and made sure that a patch of displaced gravel was returned to it’s original state without being requested to do so.

July 17, 2025
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Reply from Local Toilet Hire Ltd

Thanks for the great 5* review, we appreciate your feedback!

Rated 5 out of 5 stars

Two loos - one win

I initially contacted them when another company said our gate was too narrow for delivery. This was not the case and after a smooth booking and payment process our loos were delivered the day before the party. We had eighty guests and two loos worked perfectly. It turned out to be a great decision to work with this company. The pickup on the Monday was done by the same driver, Joe. Fabulous service and great value. Highly recommended.

July 5, 2025
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Reply from Local Toilet Hire Ltd

Thank you very much, we appreciate your 5 star feedback.

Rated 5 out of 5 stars

Love this company!

Repeat customer! Use this company annually and they are always on time, on budget and most importantly collect promptly.

Highly recommend! X

July 17, 2025
Local Toilet Hire Ltd logo

Reply from Local Toilet Hire Ltd

Thank you so much for both the great review and repeat custom. We look forward to working with you again soon!

Rated 5 out of 5 stars

Great service

Great service, very friendly and good value for money

July 17, 2025
Local Toilet Hire Ltd logo

Reply from Local Toilet Hire Ltd

Thank you for your 5 star review.

Rated 5 out of 5 stars

5* all round!

Rang last minute and honestly they were super helpful managed to get us sorted, even rang and asked if could be delivered a day earlier at no extra charge which was amazing, fab customer service and would highly recommend and will definitely be using in the future!

June 27, 2025
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Reply from Local Toilet Hire Ltd

Great review, thank you so much! We look forward to working with you again in the future.

Rated 5 out of 5 stars

Open Day 2025 Hire (Melton Mowbray)

In the initial start via emails the team were very helpful and friendly. They showed patience in the initial planning phase even with multiple changes back and forth.
There delivery team were straight to the point and showed no delay, we showed where we would like them and they immediately carried out the delivery.
We will be using this company again and would recommend them to anyone.

June 28, 2025
Local Toilet Hire Ltd logo

Reply from Local Toilet Hire Ltd

Thank you for taking the time to leave your feedback, I'm so pleased that you were happy with everything. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Delivery and collection was on time

Delivery and collection was on time, very efficient
The facilities clean and plenty of toilet rolls!

July 3, 2025
Local Toilet Hire Ltd logo

Reply from Local Toilet Hire Ltd

Thank you for taking the time to leave us a 5 review, it is very much appreciated.

Rated 5 out of 5 stars

Great company to deal with, highly recommend.

We hired two event toilets for a party.
Great company to deal with. Very prompt, efficient, easy to deal with.
Lovely staff.
Would definitely recommend for good service.

June 21, 2025
Local Toilet Hire Ltd logo

Reply from Local Toilet Hire Ltd

Great review :) We are glad to hear you were so happy with the service we provided. Thank you!

Rated 5 out of 5 stars

Great service

Great service, delivery and collection was very efficient and the units themselves were impeccable!

July 3, 2025
Local Toilet Hire Ltd logo

Reply from Local Toilet Hire Ltd

Thank you very much, we appreciate you taking the time to leave us a great review!

Rated 5 out of 5 stars

Excellent!

Great communication with the company. Clear information. Drop off and collection was very efficient and the quality of the luxury toilet exceeded my expectations. Would definitely use this company again for future events. Excellent service.

July 3, 2025
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Reply from Local Toilet Hire Ltd

That's fantastic, always good to exceed expectations! Thank you very much

Rated 5 out of 5 stars

Super speedy service....

Super speedy service when we were caught short on an event!

July 3, 2025
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Reply from Local Toilet Hire Ltd

We are very glad to have been able to step in when you needed, we try our best to help our customers as much as possible, even when it is short notice. Thank you for leaving us a 5 star review.

Rated 5 out of 5 stars

Thanks to Clara

Thanks to Clara, who sorted everything

July 3, 2025
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Reply from Local Toilet Hire Ltd

I've let Clara know you have left a lovely 5 star review, thank you very much, she always tries her best :)

Rated 5 out of 5 stars

Very good experience

Very good experience, the toilets were delivered on time and picked up as promised with no delays. We went for luxury toilets which were in a great condition. Many thanks and highly recommend the company

June 26, 2025
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Reply from Local Toilet Hire Ltd

Thank you for taking the time to leave us a review, it is appreciated

Rated 5 out of 5 stars

Highly recommend

Driver was friendly and courteous.

Toilet spotlessly clean and well stocked.

Excellent communication from start to finish.

July 1, 2025
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Reply from Local Toilet Hire Ltd

Thank you for your lovely review.

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