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Locauto Group - Grosseto Reviews 

437
TrustScore 4.5 out of 5

4.6

Via Aurelia Nord 17, 58100 Grosseto, Toscana, IT


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Rated 5 out of 5 stars

Easy pick up and drop off! All transparent and without any hidden costs! I’ve booked car with total insurance, all went smoothly staff super friendly and helpful. Only the price was a bit expensive... See more

Company replied

Rated 5 out of 5 stars

Good communication reasonable price for a late rental booking. Car good quality and no issues. Easy and hassle free drop off service

Company replied

Rated 4 out of 5 stars

Everything fine, except that there was not a drop of windshield cleaning liquid. In some situations, it can become fairly dangerous.

Company replied

Rated 5 out of 5 stars

We had rented a car in Grosseto order to go to Saturnia Hot Springs for 2 days. Our train from Lucca didn’t arrive until after their closing time on Saturday of 1pm. We called and the agent Dorote sai... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Grosseto in via Aurelia Nord,17 potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E' possibile riconsegnare fuori orario previo accordo con l'Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero 05641793502 Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione. Risparmia tempo ed evita code con lo Smart Check-In: il noleggio veloce e sicuro.


Contact info

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4.6

Excellent

TrustScore 4.5 out of 5

437 reviews

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4.6

All reviews

(437)

61,764 reviews in the last 12 months

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Rated 5 out of 5 stars

Kind and effective service

Kind and effective service, totally recommendable.

August 15, 2024
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Reply from Locauto Group - Grosseto

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

i had great service because Dorotea…

i had great service because Dorotea listen to my situation and provides best advise
Very fortunate to have her, I ran a factory and I recognize the goods ones... she is excellent

August 15, 2024
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Reply from Locauto Group - Grosseto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

Great service

Great new car! Good service too

July 20, 2024
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Reply from Locauto Group - Grosseto

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 3 out of 5 stars

Unprofessional

Check in and check out procedures were very unprofessional. Damage reports not properly managed at check in and over zealous damage recording at check out.

May 31, 2024
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Reply from Locauto Group - Grosseto

We are sorry to hear that your experience was not up to standard David, and we appreciate you bringing this to our attention. We would like the opportunity to investigate what went wrong, so please contact our customer center department through our website: http://www.locautorent.com/customerservice Thank you, Luca

Rated 5 out of 5 stars

Very Easy pickup and we got a upgrade…

Very Easy pickup and we got a upgrade for a bigger car. Service was excellent.

June 29, 2024
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Reply from Locauto Group - Grosseto

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 5 out of 5 stars

Impeccable service once again and…

Impeccable service once again and really worth mentioning the kindness and proactive resourcefulness of Dorotea that always finds the way to make the whole experience of check-in and drop off process smooth and seamless. Thanks for the great service.

June 3, 2024
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Reply from Locauto Group - Grosseto

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 5 out of 5 stars

We had rented a car in Grosseto order…

We had rented a car in Grosseto order to go to Saturnia Hot Springs for 2 days. Our train from Lucca didn’t arrive until after their closing time on Saturday of 1pm. We called and the agent Dorote said she would stay and wait till our train came in which was an hour after closing. Big Kudos to Dorote for the great customer service she extended to us!!! She went beyond helping us out!

May 28, 2024
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Reply from Locauto Group - Grosseto

Hey, thank you so much for your kind words. we hope to see you soon! Erika

Rated 5 out of 5 stars

Locauto in Grosseto

We rented a car in Grosseto. In the office was wonderful young lady and thanks for her service we had great experience with Locauto.

May 21, 2024
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Reply from Locauto Group - Grosseto

Hello, so glad you enjoyed the trip with us, Fabio

Rated 5 out of 5 stars

Good service

The attendant was really kind and helpful

May 19, 2024
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Reply from Locauto Group - Grosseto

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

A good deal

Very friendly staff, the location is really close to the train station. The price is the best on the market.

May 4, 2024
Locauto Group - Grosseto logo

Reply from Locauto Group - Grosseto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

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