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Locauto Group - Monza Reviews 1,002

TrustScore 4.5 out of 5

4.7

Via Eugenio Villoresi, 4, 20900 Monza, Monza-Brianza / Lombardia, IT


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See what reviewers are saying

Rated 5 out of 5 stars

Professional and fantastic service. The staff are very polite and great to deal with. It was easy to collect and drop off the car. It was a pleasure to rent a car from Locauto Monza

Company replied

Rated 5 out of 5 stars

Employees have been very polite, responded at all my questions, speaks in English. I have opportunity to take really good care of without any problems. With this has been said, it was a great experi... See more

Company replied

Rated 5 out of 5 stars

Smooth, Haste-free and fast process - both checkin and checkout. Their terms are pretty straightforward and transparent. Definitely the best car rental companies in EU.

Company replied

Rated 5 out of 5 stars

After an unsuccessful attempt to rent a car at Malpensa Airport - Locautorent became a real salvation for my family and me.We will be happy to use your services again.

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Via Eugenio Villoresi, 4 a Monza potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0396360633. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.


Contact info

  • Via Eugenio Villoresi, 4, 20900, Monza, Monza-Brianza / Lombardia, Italy

  • +39 0396360633
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4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 5 out of 5 stars

I recommend Locauto

I received very good service from the store. Attentive staff. The vehicles are new and in good condition. Even though they didn't have vehicles with snow tires, they provided a snow sock kit that I didn't need to use.

January 25, 2024
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Reply from Locauto Group - Monza

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 5 out of 5 stars

Great experience

Very friendly staff and a fantastic overall experience. Everything was straightforward, fast, and trouble-free. I would definitely rent with them again.

January 16, 2024
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Reply from Locauto Group - Monza

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Personale al check in estremamente…

Personale al check in estremamente cordiale, efficiente e professionale!

December 28, 2023
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Reply from Locauto Group - Monza

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 5 out of 5 stars

Nice & cheap

Everything worked, cheap, conversation in english

December 8, 2023
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Reply from Locauto Group - Monza

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 2 out of 5 stars

They take pictures of you bank card

I asked for one particular car, they gave me another one. They take pictures of your credit card which isn't legal and they can't do that, you need to insert your card and pay not them taking pictures. No one speaks english there. They are very polite with italians but with foreigners its another story. Would not recomend.

November 15, 2023
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Reply from Locauto Group - Monza

We are sorry to hear this. We’d like to learn more about your specific situation and make things right. Please get in touch with our customer center department through our website: http://www.locautorent.com/customerservice our Staff will help you to solve your issue. Thanks, Luca

Rated 5 out of 5 stars

Very helpful and friendly staff

Very helpful and friendly staff. The cars are good.

November 21, 2023
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Reply from Locauto Group - Monza

Super feedback, thank you very much! See you soon onboard again with us. Fabio

Rated 5 out of 5 stars

Clean Experience

Kind and helpful staffs. It was smooth experience. Good place for Car Rental.

September 20, 2023
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Reply from Locauto Group - Monza

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

So easy

So easy. Pleasant and helpful.

September 5, 2023
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Reply from Locauto Group - Monza

Thank you for the great review! Stefania

Rated 1 out of 5 stars

I rent your car by autoeuropewith full…

I rent your car by autoeuropewith full demage protection insurance and you have charged on my credit card 220€ becuase it has a little scratch.

July 27, 2023
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Reply from Locauto Group - Monza

We are sorry to hear this. We’d like to learn more about your specific situation and make things right. Please get in touch with our customer center department through our website: http://www.locautorent.com/customerservice our Staff will help you to solve your issue. Thanks Carlo

Rated 5 out of 5 stars

Great service

Great service. Great with customers. Quick to reply, and trustworthy.

June 1, 2023
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Reply from Locauto Group - Monza

Dear Svein,

thank you so much for your positive feedback!

Best wishes,
Massimiliano.

Rated 5 out of 5 stars

ciao

ciao locauto

April 24, 2023
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Reply from Locauto Group - Monza

Ciao! Grazie per averci dato 5 stelle! Al prossimo noleggio, Luca

Rated 5 out of 5 stars

Excellent service

Excellent service. New car for rental. Everything went smoothly. Highly recommended.

November 12, 2022
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Reply from Locauto Group - Monza

Thank you for taking the time to leave us a review. See you soon, Gaia

Rated 1 out of 5 stars

The operator could have given me a ride…

The operator could have given me a ride to my hotel 2k away! I asked for it, but was refused even tho there were two employees able to drive!

September 9, 2022
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Reply from Locauto Group - Monza

We are sorry ro read your negative review David. Locauto offers services related to short, medium and long term rental and we can not satisfy this kind of request. Thank you.
Carlo

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