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Locauto Group - Olbia Aeroporto Reviews 

8,817
•
TrustScore 5 out of 5

4.8

Aeroporto Costa Smeralda, 07026 Olbia, Olbia Tempio / Sardegna, IT

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See what reviewers are saying

Rated 3 out of 5 stars

When picking up the vehicle, I was offered additional insurance, but no one explained exactly what was covered; I paid €129 under the impression that everything was insured. During my vacation, the wi... See more

Company replied

Rated 5 out of 5 stars

Rental could not have been easier. No queue, pleasant greeting and quickly on the road. Lovely clean and pretty new car that was perfect for our trip. ( scratches were pointed out to us ). Car was ver... See more

Company replied

Rated 5 out of 5 stars

The Citroën C5 Aircross was about half a year old and in excellent condition. The check-in and check-out was much easier than with other car rental companies like Hertz (though we had some difficultie... See more

Company replied

Rated 5 out of 5 stars

I had a wonderful time with Locauto! The counter was super easy to spot, and the staff were both professional and friendly. If you’re heading to Sardinia, I definitely recommend them. I just wish thei... See more

Company replied


Company details

  1. Car Rental Agency
  2. also in
  3. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Olbia Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020406. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

  • Aeroporto Costa Smeralda, 07026, Olbia, Olbia Tempio / Sardegna, Italy

  • +39 0243020406
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4.8

Excellent

TrustScore 5 out of 5

9K reviews

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4.8

All reviews

(8,817)

58,646 reviews in the last 12 months

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Rated 4 out of 5 stars

Nice car, fast papers

Everything went fine even if the check in was very Quick and they told us not worry about small scratches not written on the paper. I was worried about that but the check out went smoothly too.
The car was quite New and nice

October 10, 2026
Rated 5 out of 5 stars

Surprise upgrade

Good service at the counter to book our car, got a free upgrade when we picked up the day afterwards!

October 6, 2026
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Reply from Locauto Group - Olbia Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars

Good experience with Locauto.Fast…

Good experience with Locauto.Fast check-in and check-out. Car in good conditions.To avoid any issue I chose a full insurance but in fact it was not needed.

October 9, 2026
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Reply from Locauto Group - Olbia Aeroporto

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars

Car was new and very ok

Car was new and very ok. It wasnt any problems with check in or check out car. Big recomendation.

October 8, 2026
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Reply from Locauto Group - Olbia Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars

Great and friendly service

Great and friendly service, thank you

October 9, 2026
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Reply from Locauto Group - Olbia Aeroporto

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 5 out of 5 stars

Great car rental

No waiting time, friendly staff and no issues after returning the car. Very smooth experience.

September 30, 2026
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Reply from Locauto Group - Olbia Aeroporto

Thank you for your feedback! Fausto

Rated 5 out of 5 stars

Absolut empfehlenswert und rundum transparent!

English Version below

-> Buchung & Abwicklung: Gebucht über Expedia (hat reibungslos funktioniert)
-> Fahrzeugtyp: Jeep / SUV
-> Bewertung: ⭐⭐⭐⭐⭐ (5/5)

Abholung & Fahrzeug
Die Abholung verlief absolut unkompliziert. Obwohl wir etwas zu früh ankamen, haben wir ohne lange Wartezeit direkt ein Auto zugewiesen bekommen. Das erhaltene Fahrzeug war für unseren Urlaub sogar noch besser geeignet als gedacht!
Fahrzeug-Tipp für Sardinien: Jeep / SUV
Da Sardinien sehr bergig ist und die Wege zu den traumhaften Stränden oft holprig, unbefestigt oder sandig sein können, kann ich ein Auto der Kategorie Jeep/SUV nur wärmstens empfehlen. Es macht das Fahren auf der Insel um ein Vielfaches entspannter.

Service & Atmosphäre
Das Personal war extrem freundlich, aufmerksam und hatte humorvollen Charme – das hat die komplette Übergabe sehr sympathisch gemacht. Man hatte zu keinem Zeitpunkt das Gefühl, über den Tisch gezogen zu werden oder dass einem versteckte Kosten angedreht werden. Transparenz wird hier wirklich großgeschrieben!

Rückgabe & Nützlicher Hinweis
Die Rückgabe verlief ebenso schnell, unkompliziert und problemlos.

Wichtiger Tipp zum Tanken auf Sardinien: Für Touristen bzw. Nicht-Ortsansässige kann das Tanken an den italienischen/sardinischen Tankstellen auf den ersten Blick etwas verwirrend sein (Unterschied zwischen Aperto/Self und Servito sowie Kartenzahlung am Automat). Informiert euch am besten kurz vor der ersten Fahrt über den genauen Ablauf, um Hektik zu vermeiden.

Fazit
Wir würden hier jederzeit wieder buchen. Wer auf Sardinien einen verlässlichen, fairen und freundlichen Mietwagenanbieter sucht, ist hier bestens aufgehoben!

- English Version -

Pick-up & Vehicle
Pick-up was extremely quick and smooth. Even though we arrived a bit early, we didn't have to wait and were handed a car right away. The vehicle we got was even better suited for our trip than we originally expected!

Vehicle Tip for Sardinia: Jeep / SUV
Since Sardinia is very mountainous and the roads leading to the best beaches are often bumpy, unpaved, or sandy, I strongly recommend renting a Jeep or SUV. It makes driving around the island so much more relaxed and enjoyable.

Service & Atmosphere
The staff was super friendly, helpful, and had a great sense of humor, which made the whole experience very pleasant. At no point did we feel like we were being ripped off or pushed into hidden extras. Transparency is truly a priority here!

Return & Useful Tip
Drop-off was just as fast, straightforward, and hassle-free.Important Refueling Tip for Sardinia: For visitors, gas stations in Sardinia can be a bit confusing at first (the difference between Self and Servito service, plus automated card machines). I recommend reading up briefly on how the fuel pumps work before your first trip to save yourself any stress.

Verdict
We would definitely rent from them again. If you are looking for a reliable, fair, and friendly car rental company in Sardinia, this is the place to go!

October 8, 2026
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Reply from Locauto Group - Olbia Aeroporto

We're happy to hear you had a great time in Italy. See you soon, Ginevra

Rated 5 out of 5 stars

Friendly and helpful staff

Friendly and helpful staff. Straightforward service when renting and returning the car. The car (VW Polo) was excellent. The price, including insurance, is reasonable.

October 6, 2026
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Reply from Locauto Group - Olbia Aeroporto

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 4 out of 5 stars

Good experience

Everything works well. Only thing not great was the signs when returning the car. It was difficult to find right way to the parking lot. The car was in good condition and service excellent!

September 29, 2026
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Reply from Locauto Group - Olbia Aeroporto

Dear Tero,Thank you for taking the time to share your review with us.

We are delighted to hear that you experienced excellent service, that the car was in good condition, and that everything went well overall with your rental!

At the same time, we apologize for the difficulty you experienced while searching for the parking lot upon return. We appreciate your input and are sharing your feedback with our team to help improve the directions and guidance we provide to our customers.

Thank you once again for choosing Locauto, and we look forward to welcoming you back on your next trip!

Chiara

Rated 5 out of 5 stars

Everything was practically fine—a very

Hello,
Everything was practically fine—a very good car. The only thing is that the paperwork could have been filled out online and prepared in advance, but that's just a suggestion. I recommend it.
BR
ZM

October 7, 2026
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Reply from Locauto Group - Olbia Aeroporto

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

Online check in

Online check in, everything prepared, no delays, professional approach

October 7, 2026
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Reply from Locauto Group - Olbia Aeroporto

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

Lovely car

Lovely car, easy to find friendly staff, all as described would highly recommend.

October 3, 2026
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Reply from Locauto Group - Olbia Aeroporto

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 5 out of 5 stars

Zbychu

car, staff - everything was ok

September 29, 2026
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Reply from Locauto Group - Olbia Aeroporto

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

Rated 5 out of 5 stars

Everything was fine

September 29, 2026
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Reply from Locauto Group - Olbia Aeroporto

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 5 out of 5 stars

Very smooth pick up

Very smooth pick up
Great service

October 6, 2026
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Reply from Locauto Group - Olbia Aeroporto

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 5 out of 5 stars

I've rented cars in europe many times

I've rented cars in europe many times, in many different countries. this might have been the first time i didn't have to fight with someone on either the pick up or drop off haha. i'm half joking, but really, it was pretty easy going on both ends. the drop off was a little challenging to find but other than it was great

October 5, 2026
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Reply from Locauto Group - Olbia Aeroporto

That's great to hear! See you soon, Angelo

Rated 5 out of 5 stars

Quick service

Quick service, clean brand new car, nice friendly staff

September 26, 2026
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Reply from Locauto Group - Olbia Aeroporto

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

Rated 5 out of 5 stars

Easy to book

Easy to book, nice and simple paperwork, good clear explanations, even though in Sadinia, car was great, in fact upgraded to an automatic hybrid. Brilliant. Staff were spot on!

October 4, 2026
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Reply from Locauto Group - Olbia Aeroporto

Hello, so glad you enjoyed the trip with us, Fabio

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