Very straight forward process when collecting car in Trento and dropping off at Verona airport. Staff were very helpful at both locations . There were a few existing marks on the car when we rec... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Very straight forward process when collecting car in Trento and dropping off at Verona airport. Staff were very helpful at both locations . There were a few existing marks on the car when we rec... See more
Company replied
Great service, super friendly staff in the Trento branch. The two lads who were there apologised that the car I booked wasn't available, and gave me a really good upgrade at no extra price. They were... See more
Company replied
We rented a car in Loc Auto Trento for two days because our own car wasn't working properly. The employee helped us in a friendly manner. He calmly took the time to explain everything clearly. We go... See more
Company replied
Was very happy with the vehicle. Great customer service. Too many rental companies just supply a vehicle and give little or no instruction on using it. They are so varied these days. I was very plea... See more
Company replied
Presso l'ufficio Locauto di Trento in via Leopoldo Pergher, 8 potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E' possibile riconsegnare fuori orario previo accordo con l'Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Via Leopoldo Pergher 8, 38121, Trento, Trentino-Alto Adige, Italy

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very straight forward process when collecting car in Trento and dropping off at Verona airport. Staff were very helpful at both locations .
There were a few existing marks on the car when we received it in Trento but the staff had these highlighted on the rental agreement. Overall quality of car was very good.
There were no issues when returning car and staff were helpful and friendly.
Overall I had a positive experience dealing with Locauto Group and I would use them again.

Reply from Locauto Group - Trento
Great service, super friendly staff in the Trento branch. The two lads who were there apologised that the car I booked wasn't available, and gave me a really good upgrade at no extra price. They were professional and friendly throughout, and spoke excellent English to boot. Would highly recommend.

Reply from Locauto Group - Trento

Reply from Locauto Group - Trento
Was very happy with the vehicle. Great customer service.
Too many rental companies just supply a vehicle and give little or no instruction on using it. They are so varied these days. I was very pleased that I had a few minutes information right at the car site pickup. Well done.

Reply from Locauto Group - Trento

Reply from Locauto Group - Trento
We rented a car in Loc Auto Trento for two days because our own car wasn't working properly. The employee helped us in a friendly manner. He calmly took the time to explain everything clearly. We got a nice car and were able to enjoy our holiday!
The handling by the same employee also went well; he made it clear that we enjoyed the Italian hospitality!

Reply from Locauto Group - Trento
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.