I booked the car online and paid in advance. Made a mistake when entering my email address, but that did not become a reason to ruin my trip. Once I got in touch with the company, the issue was resolv... See more
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See what reviewers are saying
Quick check in and check out, car availability as reserved, very clean and and almost new. Nice staff, good and convenient experience.
Company replied
I called the company when my flight to the airport looks delayed. The male on the phone kindly shared us some alternatives as well as to wait for our flight arrival (with additional fee). The flight w... See more
Company replied
I booked the car direct from the airport with no booking before. Ramona the receptionist at the Treviso airport office was very nice and helpful. Ramona explained everything for us and she was very ni... See more
Company replied
Company details
Written by the company
Presso l'ufficio Locauto Rent di Treviso Aeroporto potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0422433834. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Contact info
Via Noalese, 63, 31100, Treviso, Treviso / Veneto, Italy
- +39 0422433834
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4.7
Excellent
3K reviews
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Paying for others mistakes
I would have gladly given a better review but our experience at the arrival was great, however when we left the car was horrible. When we picked up the car we noticed it was completely scratched on a side, back wheels and so on, so I went back inside to ask the person that give us the car and he said it was completely fine and not to worry about them. I was skeptical about it but and insisted if we should take pictures of the scratches and again he said that they already know about it and not to worry. I wrongfully trusted that and left with the car. When I returned it, there were 3 guys, none of them was the previous person and told us that the car was damaged, I've told them that the other guy told us that its fine and its something known. He said that can't be possible and if i had any proof that the damage was there when we picked up the car and this is where I go lucky that we took 2 pictures of the scratches on the side, however we missed one on top of the car, in which obviously told us that they had no idea about that scratched, I tried explaining to him that there is no way I could have done it since we had a parking spot at all time plus the damage was done on top of the car which he conveniently looked directly to, but then we started arguing that I should pay for it, anyway. For all of you out there that are looking to rent from this company, do not believe as i did when they tell you not to worry about it, just get out of the car before you even leave and take pictures and videos of the car, even with full insurance, because if another one gets the car in and they damage it and it's not seen, you will be charged with other's fault, which is totally bs. I saw in your reply that you mention about the pick up check up, that has not been performed, the person that gave us the car said that they know that the car was damaged its our mistake that we should have just refused the car. Also to give more context when we arrived with the car the guy at the check out without even checking the existing damage on the car just straight up got up on a wheel and checked the roof and said that the damage done was not there before, and when I asked him to check the document to confirm, he said he already knew it was not there, which only leads me to the conclusion that they missed that area on the last customer and needed a coverage and since we did not check the roof of the car because well, they said they are aware, it's pinned on us so yea, that's just bad business.
June 28, 2026
Reply from Locauto Group - Treviso Aeroporto
Dear Gabriel,thank you for sharing your experience and giving us the chance to explain.
Our service is designed around transparency: we perform a walk-around inspection with the customer at pick-up and a final check at drop-off to guarantee the quality of our fleet for everyone. We are very sorry if you felt pressured during the payment process. If you need any documentation or wish to discuss this further, please reach out to our support team here: https://portale.locautorent.com/websitecs/cs-home.aspx. Your review is valuable to us as we strive to improve. Best regards, Elisa
Reply from Locauto Group - Treviso Aeroporto
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
Very Good 1st experience!
Service, staff, booking process, good car status (i.e.scratch position report etc) & 0 insurance pay!
June 20, 2026
Reply from Locauto Group - Treviso Aeroporto
Hi Maney, we are glad to hear that our service meet your expectations.
See you next time,
Davide
Reply from Locauto Group - Treviso Aeroporto
We are so happy about your all-out stressless experience. Lucrezia
Everything was perfect
Everything was perfect, including the brand new car. I highly recommend it.
June 19, 2026
Reply from Locauto Group - Treviso Aeroporto
Thank you for the great review! Stefania
All of the employees were great and…
All of the employees were great and helpful. The car was fun to drive and worked perfectly
June 21, 2026
Reply from Locauto Group - Treviso Aeroporto
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Reply from Locauto Group - Treviso Aeroporto
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Smooth rental process
The rental process was very smooth and straightforward. When we arrived at Treviso Airport, we only had to wait a few minutes since the office opens at 8:00 AM.
Once it opened, the Locauto representative assisted us with all the necessary paperwork. After everything was completed, we headed to the parking area to collect our vehicle.
Although we had reserved a VW Polo, we were provided with a Peugeot 208 instead. The car was clean, comfortable, and performed very well throughout our trip, helping us explore part of the beautiful Dolomites.
Overall, it was an excellent experience. We were very satisfied with the service and would definitely choose Locauto again on our next visit to Italy.
Also, no additional fees or unexpected charges were requested.
June 9, 2026
Reply from Locauto Group - Treviso Aeroporto
Many thanks, see you soon! Erika
Good price and service
June 8, 2026
Reply from Locauto Group - Treviso Aeroporto
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
Fast check in and check out
Fast check in and check out
Excelent empathy and professionalism both at Verona and Treviso
June 8, 2026
Reply from Locauto Group - Treviso Aeroporto
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Flexible and cooperative
June 15, 2026
Reply from Locauto Group - Treviso Aeroporto
Dear Customer,thank you for your review.
We are glad that you enjoyed these aspects of our service, as they are our top priority in providing a 5-star experience.
We look forward to welcoming you back in the future
Elisa
I rented 4-5 times already
I rented 4-5 times already, and always had a great experience. I was very sceptical due to some reviews, but never had issues. All the cars were new (which is not something i like, but they are safe).
June 15, 2026
Reply from Locauto Group - Treviso Aeroporto
Thank you for taking the time to leave us a positive review. See you soon, Enrico
My card was illegally charged one month…
My card was illegally charged one month after the rental. It’s unacceptable.
May 21, 2026
Reply from Locauto Group - Treviso Aeroporto
Dear Elena Catalina,thank you for your review and giving us the opportunity to explain.
The charge you mentioned is the administrative fee due to a traffic ticket.
For further informations, you can get in touch with our Customer Service at the link https://portale.locautorent.com/websitecs/cs-home.aspx
We hope this information is helpful to you.
Chiara
Amazing service
Amazing service , so fast
Cars are new and clean. I love fast check in , makes live so easier
Totally recommended
June 2, 2026
Reply from Locauto Group - Treviso Aeroporto
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Reply from Locauto Group - Treviso Aeroporto
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Everything was perfect
Everything was perfect, the staff from Treviso, the car, the services everything
June 4, 2026
Reply from Locauto Group - Treviso Aeroporto
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Reply from Locauto Group - Treviso Aeroporto
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
Excellent experience
I recently rented with Locauto and had an excellent experience. The booking process was straightforward, and the pickup at Airport was efficient with no unnecessary friction.
What I particularly appreciate is their transparent policy regarding debit card acceptance; it made the rental process much less complicated compared to other providers. Everything from the vehicle condition to the final drop-off went perfectly. Highly recommended if you value a professional and honest car hire experience.
May 24, 2026
Reply from Locauto Group - Treviso Aeroporto
Hello, so glad you enjoyed the trip with us, Fabio
Reply from Locauto Group - Treviso Aeroporto
Hello Ioann, thank you for sharing your experience with Locauto. We are sorry to hear that you were disappointed with the vehicle you received. Please allow us to clarify that we are unable to guarantee a specific vehicle brand, as bookings are made by car category only.
We hope you will give us another opportunity to welcome you back and provide you with a better experience.
Sara
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