Banner for Locauto Group - Udine Stazione Ferroviaria

Locauto Group - Udine Stazione Ferroviaria Reviews 

1,436
TrustScore 4.5 out of 5

4.7

Viale Europa Unita 129, 33100 Udine, Friuli-Venezia Giulia, IT


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I rented a Volvo XC40. The car was clean inside and out, with a neutral odor. Everything was in perfect working order, with no hidden defects. The service at the office was top-notch; everything was e... See more

Company replied

Rated 5 out of 5 stars

Smooth pick up process and even smoother drop off. No fuss and reciprocal trust. Friendly staff, clear and helpful. Good price.

Company replied

Rated 5 out of 5 stars

Our trip went from Ljubljana to Udine via Trieste, we also wanted to visit smaller places like Aquileia, Palmanova, Cividale. For this, the best solution was to rent a car, pick it up in Trieste Airp... See more

Company replied

Rated 4 out of 5 stars

Very friendly and helpful staff at the rental office in Udine, Italy. Cars were clean and trouble free. Return in Rome was a bit more difficult as instructions were not clear for night drop of... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Udine Stazione Ferroviaria potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0432204842. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.


Contact info

  • Viale Europa Unita 129, 33100, Udine, Friuli-Venezia Giulia, Italy

  • +39 0432204842
Promotion box for Locauto Group - Udine Stazione Ferroviaria

Unisciti a MyLocauto Friends

Risparmia fino al 20% per sempre sul noleggio auto e furgoni

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,436)

62,979 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Smooth pick up process and even…

Smooth pick up process and even smoother drop off. No fuss and reciprocal trust. Friendly staff, clear and helpful. Good price.

August 15, 2026
Locauto Group - Udine Stazione Ferroviaria logo

Reply from Locauto Group - Udine Stazione Ferroviaria

Thank you for the great review! Stefania

Rated 5 out of 5 stars

5 star.

5 star.. very accommodating

August 17, 2026
Locauto Group - Udine Stazione Ferroviaria logo

Reply from Locauto Group - Udine Stazione Ferroviaria

Thank you for the great review! Stefania

Rated 4 out of 5 stars

Everything worked fine so far

Everything worked fine so far! There was no washing liquid for the wipes filled, although the car was brand new!

August 8, 2026
Locauto Group - Udine Stazione Ferroviaria logo

Reply from Locauto Group - Udine Stazione Ferroviaria

Dear Friedrich,thank you for sharing your experience.
We are glad that you enjoyed our service.
We are sincerely sorry for the missing washing liquid, rest assured, we will share your feedback with our team to improve our cleaning procedures.

We hope to welcome you back in the future.
Elisa

Rated 5 out of 5 stars

I rented a Volvo XC40

I rented a Volvo XC40. The car was clean inside and out, with a neutral odor. Everything was in perfect working order, with no hidden defects. The service at the office was top-notch; everything was explained efficiently and clearly. No hidden fees. Bravo! Keep up the good work! My first rental in Italy, and I didn't have any strange mishaps. Bravo again! I recommend it 100%.

July 28, 2026
Locauto Group - Udine Stazione Ferroviaria logo

Reply from Locauto Group - Udine Stazione Ferroviaria

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 5 out of 5 stars

Had a great experience!

Had a great experience renting from this company!

June 22, 2026
Locauto Group - Udine Stazione Ferroviaria logo

Reply from Locauto Group - Udine Stazione Ferroviaria

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 2 out of 5 stars

Pressure to get their insurance and…

Pressure to get their insurance and high fuel charges for just under full also not the vehicle that I was looking for and sized

July 12, 2026
Locauto Group - Udine Stazione Ferroviaria logo

Reply from Locauto Group - Udine Stazione Ferroviaria

Dear Jim,thank you for sharing your feedback.
We are truly sorry if you felt pressured regarding our insurance options. This is never our goal. We aim to ensure our customers are fully informed about what is and isn't included in their rental so they can make conscious, confident choices.
Regarding the vehicle: We apologize that the car was not to your liking. As your originally booked category was unavailable, our staff provided a complimentary upgrade to a higher category in line with our company policy.
Regarding the fuel charge: Under our Full to Full policy, vehicles must be returned with a full tank. When a vehicle is returned short of full, a refueling service fee applies in addition to the missing fuel, as stated in Page 1 of our Special Rental Conditions:https://portale.locautorent.com/doc/specialrentalconditions.pdf?_gl=1*190p1ra*_gcl_au*MTc0NDQwMjg2Ny4xNzgyODk1ODIwLjEzMzM3ODUxOTIuMTc4NDg4Njc2OS4xNzg0ODg2Nzg3LjEyOTUxNTM1MDQuMTc4NDg4MDIxNy4xNzg0ODg2Nzg3
We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.
Chiara

Rated 5 out of 5 stars

Easy booking in Udine

Easy booking in Udine, no problems with the car and the return was convenient!

May 11, 2026
Locauto Group - Udine Stazione Ferroviaria logo

Reply from Locauto Group - Udine Stazione Ferroviaria

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Top!

Easy, reliable. Looking forward to the next time!

March 31, 2026
Locauto Group - Udine Stazione Ferroviaria logo

Reply from Locauto Group - Udine Stazione Ferroviaria

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars

Easy to work with and very helpful

Easy to work with and very helpful. They explained everything clearly and made the process simple. I would definitely rent another vehicle from this company.

March 25, 2026
Locauto Group - Udine Stazione Ferroviaria logo

Reply from Locauto Group - Udine Stazione Ferroviaria

Thank you for leaving us a positive review! See you soon, Enrico

Rated 5 out of 5 stars

This establishment is organized

This establishment is organized. The owner is excellent. Right next to the train station - basically a one minute walk. Safe area

March 17, 2026
Locauto Group - Udine Stazione Ferroviaria logo

Reply from Locauto Group - Udine Stazione Ferroviaria

We're happy to hear you had a great time in Italy. See you soon, Ginevra

Rated 5 out of 5 stars

Operatori super disponibili e stra…

Operatori super disponibili e stra coccoli. Costi per i noleggi onesti e condiglio vivamente di noleggiare la pegeut 308 stationwagon

February 18, 2026
Locauto Group - Udine Stazione Ferroviaria logo

Reply from Locauto Group - Udine Stazione Ferroviaria

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 5 out of 5 stars

Amazing services with locauto at udine…

Amazing services with locauto at udine helpful people and kind people

January 6, 2026
Locauto Group - Udine Stazione Ferroviaria logo

Reply from Locauto Group - Udine Stazione Ferroviaria

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Best of the best

The car condition was great, the staff are amazing and very easy process. They were supportive and very helpful. It is my 4th rental and it is always perfect.

December 23, 2025
Locauto Group - Udine Stazione Ferroviaria logo

Reply from Locauto Group - Udine Stazione Ferroviaria

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 2 out of 5 stars

Drop off car park area.

I had difficulty finding the drop off point in Udine. There were no signs or logos anywhere. I had to drive around the streets for 20 minutes, causing me to be late. I was charged an additional day’s rental fee. Found your representative to be rude and not interested in listening to my reasons for being late. Strongly suggest you install proper signage! Would request you consider refunding all or part of the day’s additional charge.

October 28, 2025
Locauto Group - Udine Stazione Ferroviaria logo

Reply from Locauto Group - Udine Stazione Ferroviaria

We are sad to hear you have not had a positive experience with us. We are here to http://www.locautorent.com/customerservice help you with anything you need. Thanks, Anna

Rated 5 out of 5 stars

Excellent work

Excellent work

October 11, 2025
Locauto Group - Udine Stazione Ferroviaria logo

Reply from Locauto Group - Udine Stazione Ferroviaria

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 5 out of 5 stars

Everything was fine

Everything was fine. The staff was friendly, the car was very clean and in good condition. The handover went very quickly and the process seemed very professional overall. We even got a higher car class for the same price. Gladly again.

October 10, 2025
Locauto Group - Udine Stazione Ferroviaria logo

Reply from Locauto Group - Udine Stazione Ferroviaria

We're happy to hear you had a great time in Italy. See you soon, Ginevra

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look