We reserved a VW golf, but a VW T-cross was given to us which is a better car. We picked up the car from locauto varese and returned it to locauto Malpensa. The car was fairly new, but the exterior w... See more
Company replied

Via Silvestro Sanvito, 68, 21100 Varese, Varese / Lombardia, IT
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We reserved a VW golf, but a VW T-cross was given to us which is a better car. We picked up the car from locauto varese and returned it to locauto Malpensa. The car was fairly new, but the exterior w... See more
Company replied
This five star is for the wonderful lady at the office in Varese, took time to explain and support when we needed a car of spot.
Company replied
From start to finish a top service. The staff were very helpful and friendly,the van was perfect . Highly recommended if you need to rent , no fuss. Thank you
Company replied
Friendly customer service on site, all with a smile! Comparative rates and an almost new car in a very good condition.
Company replied
Presso l'ufficio Locauto Rent di via Silvestro Sanvito 68 a Varese, potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0332973929. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l'auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Via Silvestro Sanvito, 68, 21100, Varese, Varese / Lombardia, Italy

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Professional and friendly staff, english speaking. Clean car, good service!

Reply from Locauto Group - Varese
Un vero piacere entrare in un ambiente cortese e professionale. Complimenti al team

Reply from Locauto Group - Varese
Great service, very very nice people and helpfull at locauto group varese. Grazie!
The car was exellent.

Reply from Locauto Group - Varese
This five star is for the wonderful lady at the office in Varese, took time to explain and support when we needed a car of spot.

Reply from Locauto Group - Varese
The blonde woman in Varese is a fantastic employee! Very helpful!! Easy rental, easy return

Reply from Locauto Group - Varese
The attendant was very friendly and explained everything very clearly. She was very professional.

Reply from Locauto Group - Varese
It was a rainy day. I left my umbrella in the caddy ( there was only one other umbrella, blue color, in the caddy and mine which was black ) so I wouldn’t carry the wet umbrella. When I left it was right before they closed for midday siesta and no customer there except 2 workers. When I realized I left my umbrella I called them right after they opened to let them know I will stop by in a few minutes to pick up my umbrella . When I got there the umbrella was gone. And again no customers. The blue one still there in the caddy and mine was gone. Their explanation was someone has taken it by mistake. They said the blue one belongs to them so I was wondering how could someone mistakenly taken mine when there were no other black one left🤔. If someone had taken mine by mistake that meant there would’ve been another black one left in the caddy, right? Besides it wasn’t like a big office ( the office is tiny and you can see everything and everyone in it). They didn’t care and their lack of empathy makes me not want to rent from them ever again.

Reply from Locauto Group - Varese
The lady was nice and helpful. Check in process a bit too long. The car was ok but could be in better mechanical shape.

Reply from Locauto Group - Varese

Reply from Locauto Group - Varese
Nice location easy to find. Friendly English speaking personal. Simple and fast process of rent with minimum paperwork.

Reply from Locauto Group - Varese
The front window was from inside verry dirty.
Everything… okay.
The was lovely.

Reply from Locauto Group - Varese
Very Helpful staff! I would hire a car from Locauto again for sure.

Reply from Locauto Group - Varese
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.