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Locauto Group - Varese Reviews 671

TrustScore 4.5 out of 5

4.7

Via Silvestro Sanvito, 68, 21100 Varese, Varese / Lombardia, IT


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See what reviewers are saying

Rated 5 out of 5 stars

We reserved a VW golf, but a VW T-cross was given to us which is a better car. We picked up the car from locauto varese and returned it to locauto Malpensa. The car was fairly new, but the exterior w... See more

Company replied

Rated 5 out of 5 stars

This five star is for the wonderful lady at the office in Varese, took time to explain and support when we needed a car of spot.

Company replied

Rated 5 out of 5 stars

From start to finish a top service. The staff were very helpful and friendly,the van was perfect . Highly recommended if you need to rent , no fuss. Thank you

Company replied

Rated 5 out of 5 stars

Friendly customer service on site, all with a smile! Comparative rates and an almost new car in a very good condition.

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di via Silvestro Sanvito 68 a Varese, potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0332973929. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l'auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

  • Via Silvestro Sanvito, 68, 21100, Varese, Varese / Lombardia, Italy

  • +39 0332973929
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4.7

Excellent

TrustScore 4.5 out of 5

671 reviews

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Rated 5 out of 5 stars

Professional and friendly staff

Professional and friendly staff, english speaking. Clean car, good service!

December 11, 2025
Locauto Group - Varese logo

Reply from Locauto Group - Varese

We are so happy about your all-out stressless experience. Lucrezia

Rated 5 out of 5 stars

Per fare la differenza si deve essere la differenza.

Un vero piacere entrare in un ambiente cortese e professionale. Complimenti al team

December 6, 2025
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Reply from Locauto Group - Varese

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

The best service

Great service, very very nice people and helpfull at locauto group varese. Grazie!
The car was exellent.

September 29, 2025
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Reply from Locauto Group - Varese

Super feedback, thank you very much! See you soon onboard again with us. Fabio

Rated 5 out of 5 stars

This five star is for the wonderful…

This five star is for the wonderful lady at the office in Varese, took time to explain and support when we needed a car of spot.

July 30, 2025
Locauto Group - Varese logo

Reply from Locauto Group - Varese

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

Perfetto

great experience, fantastic staff

June 25, 2025
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Reply from Locauto Group - Varese

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 5 out of 5 stars

Perfect service

The attendant was very friendly and explained everything very clearly. She was very professional.

June 10, 2025
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Reply from Locauto Group - Varese

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 1 out of 5 stars

Someone took my umbrella

It was a rainy day. I left my umbrella in the caddy ( there was only one other umbrella, blue color, in the caddy and mine which was black ) so I wouldn’t carry the wet umbrella. When I left it was right before they closed for midday siesta and no customer there except 2 workers. When I realized I left my umbrella I called them right after they opened to let them know I will stop by in a few minutes to pick up my umbrella . When I got there the umbrella was gone. And again no customers. The blue one still there in the caddy and mine was gone. Their explanation was someone has taken it by mistake. They said the blue one belongs to them so I was wondering how could someone mistakenly taken mine when there were no other black one left🤔. If someone had taken mine by mistake that meant there would’ve been another black one left in the caddy, right? Besides it wasn’t like a big office ( the office is tiny and you can see everything and everyone in it). They didn’t care and their lack of empathy makes me not want to rent from them ever again.

May 8, 2025
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Reply from Locauto Group - Varese

We are sorry to hear that your experience was not up to standard, and we appreciate you bringing this to our attention. We would like the opportunity to investigate what went wrong, so please contact our customer center department through our website: http://www.locautorent.com/customerservice Thank you, Gaia

Rated 4 out of 5 stars

The lady was nice and helpful

The lady was nice and helpful. Check in process a bit too long. The car was ok but could be in better mechanical shape.

May 25, 2025
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Reply from Locauto Group - Varese

Thank you for your feedback. Our customers reviews are important for us to improve the quality of the service provided. See you on the next rental, Luca

Rated 5 out of 5 stars

Great experience

Great experience, no deposit, good car, nice people to deal with

April 18, 2025
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Reply from Locauto Group - Varese

Thank you for your feedback! Fausto

Rated 5 out of 5 stars

Happynes

Nice location easy to find. Friendly English speaking personal. Simple and fast process of rent with minimum paperwork.

April 13, 2025
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Reply from Locauto Group - Varese

Thank you for taking the time to leave us a positive review. See you soon, Enrico

Rated 3 out of 5 stars

The front window was from inside verry…

The front window was from inside verry dirty.
Everything… okay.
The was lovely.

April 3, 2025
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Reply from Locauto Group - Varese

Thank you for your feedback. Our customers reviews are important for us to improve the quality of the service provided. We have forwarded your report to the competent department. Thanks, Anna

Rated 5 out of 5 stars

Very helpful staff

Wonderful helpful clean

March 27, 2025
Locauto Group - Varese logo

Reply from Locauto Group - Varese

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars

Very Helpful staff

Very Helpful staff! I would hire a car from Locauto again for sure.

February 25, 2025
Locauto Group - Varese logo

Reply from Locauto Group - Varese

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 5 out of 5 stars

Hassle free

November 30, 2024
Locauto Group - Varese logo

Reply from Locauto Group - Varese

Super feedback, thank you very much! See you soon onboard again with us. Fabio

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