LOCK & enjoy! Luggage Storage - DUQUE Reviews 53

TrustScore 4.5 out of 5

4.4

Calle Teniente Borges 9, local 5, 41002 Sevilla, Casco Antiguo, ES


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See what reviewers are saying

Rated 5 out of 5 stars

An easy and inexpensive solution to bag storage so you can wander without luggage. The facility is all operated online via reservation and offers wifi if you don’t have data. Once you make a reservati... See more

Company replied

Rated 5 out of 5 stars

Great website, really easy to use. Several location options and locker sizes. Our site was well lit and the QR code provided worked seamlessly. Would definitely use again!

Company replied

Rated 5 out of 5 stars

The email provided clearly stated the door code, the locker number and code. It also stated the hours (which I selected) that these codes would work.

Company replied

Rated 5 out of 5 stars

Simple, easy and does what it says. Google takes you to the wrong side of the building, but fine once there

Company replied


Company details

  1. Serviced Accommodation
  2. Online Marketplace
  3. Sightseeing Tour Agency
  4. Travellers Lodge
  5. Vacation Rental

Written by the company

¡ABIERTO 24/7! Nos encontramos en el centro de Sevilla, junto a la zona comercial y cerca de paradas de taxis y buses que os llevan a la estación de trenes o aeropuerto. El acceso a LOCK & enjoy! se realiza mediante un código personal. El local tiene servicio 24 horas, pudiéndose abrir y cerrar las taquillas tantas veces como necesitéis durante el periodo reservado. En nuestras instalaciones disponéis de las más avanzadas medidas de seguridad ya que tenéis a vuestra disposición consignas metálicas inteligentes con apertura por código, sin necesidad de uso de llaves, un sistema de vigilancia protegerá el local las 24h y un seguro por taquilla de hasta 1000€. Todas las consignas disponen de un enchufe y USB. WIFI 5G gratuito!

🚀 VIAJA SIN PREOCUPACIONES

Written by the company

Tu equipaje seguro mientras exploras
LOCK & enjoy! te ofrece consignas 100% SEGURAS en ubicaciones clave. Reserva en segundos y olvídate de las maletas mientras disfrutas de tu destino. Reservar es FÁCIL, RÁPIDO y ACCESIBLE 24/7.
Viaja ligero, vive cada momento
No pierdas tiempo buscando dónde dejar tus maletas. Encuentra nuestras consignas AUTOMATIZADAS y accede a ellas de forma rápida y sin complicaciones. Encuentra LOCK & enjoy! en UBICACIONES ESTRATÉGICAS
Accede a tu consigna 24H
Nuestras consignas INTELIGENTES están disponibles 24/7 para que guardes tu equipaje con total tranquilidad. Sin llaves, sin contacto, con código seguro.

🔐 SEGURIDAD Y TRANQUILIDAD GARANTIZADAS

Tu equipaje, siempre protegido

Tu equipaje, siempre protegido
Garantía de seguridad 24/7 📍 Ubicaciones seguras: Nuestras consignas están en zonas estratégicas y vigiladas. 🔒 Protección avanzada: Cámaras de seguridad y acceso con código único. 📞 Atención al cliente: Soporte disponible para cualquier incidencia. Viaja sin preocupaciones y disfruta de tu destino sin cargas. ¡Nosotros nos encargamos de la seguridad de tu equipaje!

Contact info

  • Calle Teniente Borges 9, local 5, 41002, Sevilla, Casco Antiguo, Spain

  • 910 78 60 30
Promotion box for LOCK & enjoy! Luggage Storage  - DUQUE

Booking a Locker

Time to Check-ou? Don´t Worry about your luggage.

4.4

Excellent

TrustScore 4.5 out of 5

53 reviews

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Rated 5 out of 5 stars

Excellent service

Excellent service

June 14, 2025
LOCK & enjoy! Luggage Storage  - DUQUE logo

Reply from LOCK & enjoy! Luggage Storage - DUQUE

Hi Roddy,

Thanks a lot for your review! We’re glad everything went smoothly and that the service met your expectations.

Simple experiences done right are what we aim for every day. Hope to see you again at Duque or in any other LOCK & enjoy! location soon.

Rated 5 out of 5 stars

Simple and easy

Simple, easy and does what it says. Google takes you to the wrong side of the building, but fine once there

November 19, 2025
LOCK & enjoy! Luggage Storage  - DUQUE logo

Reply from LOCK & enjoy! Luggage Storage - DUQUE

Thanks for your review, Zoe!

Glad to hear the service itself was smooth and straightforward for you. And thanks for pointing out the Google Maps issue — we’re already reporting these cases so the pin gets corrected and future visitors land at the right entrance.

If you’re back in the area, we’ll be ready to make things just as easy again.

Rated 4 out of 5 stars

Great

Great easy to use and find

November 1, 2025
LOCK & enjoy! Luggage Storage  - DUQUE logo

Reply from LOCK & enjoy! Luggage Storage - DUQUE

Thanks a lot, Nicola!
We’re happy to hear you found it easy to use and locate — that’s exactly what we aim for! Hope to welcome you again on your next visit.
LOCK & enjoy! Team

Rated 5 out of 5 stars

Seamless operation

Great website, really easy to use. Several location options and locker sizes. Our site was well lit and the QR code provided worked seamlessly. Would definitely use again!

October 27, 2025
LOCK & enjoy! Luggage Storage  - DUQUE logo

Reply from LOCK & enjoy! Luggage Storage - DUQUE

Thanks a lot, Steph! We’re thrilled to hear everything ran smoothly and that you found our website and lockers easy to use. We put a lot of care into making each location — like Duque — safe, bright, and intuitive. Hope to see you again on your next trip!

Rated 5 out of 5 stars

Perfect solution

September 19, 2025
LOCK & enjoy! Luggage Storage  - DUQUE logo

Reply from LOCK & enjoy! Luggage Storage - DUQUE

Thank you very much, Alain! 🙌 We’re glad to hear that LOCK & enjoy! Duque was the perfect solution for your needs. We hope to welcome you again soon! 🧳✨

Rated 1 out of 5 stars

A complete rip off

It's not intuitive at all. I basically got tricked into paying for a smaller locker when I simply needed one for a big luggage.
And when I tried to change the locker, they simply wanted another payment. A complete rip off, extremely expensive, no refund for the mistake they created, no nothing.
I'll just stick to lockers with HUMANS that I can actually have a conversation with from now on.

September 14, 2025
LOCK & enjoy! Luggage Storage  - DUQUE logo

Reply from LOCK & enjoy! Luggage Storage - DUQUE

We’re truly sorry for your experience, Teodor. At LOCK & enjoy! Duque, we aim to provide a clear, intuitive, and fully digital service. We understand how frustrating it can be when a locker size doesn’t match your luggage, and we’re already working on improvements to make the size selection more visual and easier to understand before booking.

Your feedback is very valuable and will help us improve — thank you for sharing it.

Rated 5 out of 5 stars
LOCK & enjoy! Luggage Storage  - DUQUE logo

Reply from LOCK & enjoy! Luggage Storage - DUQUE

Thank you, Yasser! We’re happy to know you found our LOCK & enjoy! Duque location a good place to store your luggage.

Rated 5 out of 5 stars

Safe place to drop your luggage highly…

Safe place to drop your luggage highly recommended

June 10, 2025
LOCK & enjoy! Luggage Storage  - DUQUE logo

Reply from LOCK & enjoy! Luggage Storage - DUQUE

Thank you, Kasia!
We’re happy to hear you felt safe using LOCK & enjoy! 💼🔐
Come back anytime you need a worry-free spot for your luggage!

Rated 5 out of 5 stars

The email provided clearly stated the…

The email provided clearly stated the door code, the locker number and code. It also stated the hours (which I selected) that these codes would work.

May 26, 2025
LOCK & enjoy! Luggage Storage  - DUQUE logo

Reply from LOCK & enjoy! Luggage Storage - DUQUE

Thanks, Jacques! We’re glad to hear the instructions were clear and everything worked as expected. At LOCK & enjoy!, we strive to make the process smooth and transparent so you can store your bags without a hitch. Hope to see you again soon!

Rated 5 out of 5 stars

An easy and inexpensive solution

An easy and inexpensive solution to bag storage so you can wander without luggage. The facility is all operated online via reservation and offers wifi if you don’t have data. Once you make a reservation, you’ll get a door code and locker number code. The M+ is perfect for two large (US sized) carry on bags and one backpack. Whole process takes 5-10 minutes at most, highly recommend!

May 3, 2025
LOCK & enjoy! Luggage Storage  - DUQUE logo

Reply from LOCK & enjoy! Luggage Storage - DUQUE

Thank you so much, Jamie! 💼✨
We’re thrilled to hear the whole process was smooth and easy for you — and that the M+ fit all your luggage perfectly! We designed it exactly for that kind of flexibility.

Hope to see you again on your next trip!
LOCK & enjoy!

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