LOCK£D IN! CLOTHING Reviews 59

TrustScore 4 out of 5

3.8

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products, highlighting their amazing quality, comfort, and unique design. Many people appreciate the effort and love put into the items, noting that the material feels great and the clothing looks just as advertised. The brand is often described as supportive, and the packaging is frequently mentioned as being well-done. However, some customers also noted significant issues with customer service, particularly regarding response times and contact. Several people reported not receiving replies to emails or complaints, especially concerning returns or faulty items. There were also instances where orders arrived in the wrong size, and attempts to resolve these issues were met with silence.

What people talk about most

Product

Customers had positive experiences with product quality and design. Many reviewers praised the high quality... See more

Quality

Users describe positive interactions with quality. Many customers praise the high quality of the clothing,... See more

Order

Clients share ambiguous opinions on order. Many customers express satisfaction and intent to order more, with... See more

Response time

Customers consistently note negative experiences with response times. Many reviewers report being ignored and... See more

Customer communications

People report negative experiences with contact. Many customers express frustration over unresponded emails,... See more

Based on these reviews

Rated 4 out of 5 stars

Fire track suits and shorts set amazing quality material but needs more stuff selling to be a 5 star ⭐️

Rated 3 out of 5 stars

Bought 2 tracksuits both lovely but one sent in the wrong size sent 2 emails about returning for the right size but no answer back

Rated 5 out of 5 stars

I don’t usually leave reviews, but this tracksuit absolutely deserves one. From the moment I put it on, I could tell this wasn’t just any regular set—it’s the perfect combination of comfort, style, an... See more

Rated 5 out of 5 stars

Outfit came a week early brand was very supportive and quick with responses, material is amazing looks just as advertised def won’t be my first purchase. their overall a really good brand merchandise... See more


Company details

  1. Clothing Store

Written by the company

PREMIUM QUALITY FASHION / STREETWEAR BRAND. BASED IN THE UK.


Contact info

3.8

Great

TrustScore 4 out of 5

59 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 57% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Proper gear

Proper gear, saw the designs and bought straight away. Ordered a bag and a tracky, both are top quality especially the bag, feels better than my designer bags and looks better lol.

Ill be ordering more

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Banging brand

10/10 clothing brand and very unique styling, keeps your warm and comfortable

March 12, 2026
Unprompted review
Rated 1 out of 5 stars

I bought this tracksuit

I bought this tracksuit, wore it on the first day the zip for the trouser pocket just came off. Very poor quality clothing, would not recommend at all. Best sticking to brands you know. Even contacted them via their website to complain and explain I wanted to return the items but got no response! Don’t waste money on this junk

November 25, 2025
Rated 1 out of 5 stars

I have had a complaint regarding a bag…

I have had a complaint regarding a bag purchased by my son. The stitches are faulty. I emailed to see what can be done and I was ignored. I complained via social media and I was asked to email them. So I did. I was sent a picture saying the item had been delivered. As this was not my complaint I replied stating the issue again and was ignored again. I then gave a review on here and yet again told they have not received any emails and to email them to discuss. Yet again no response. To say I’m disappointed is an understatement. My son spent over £100 of his hard earned money on the bag for it to fall apart within 6 weeks. Far from acceptable!!! Maybe someone from the company could actually contact me?

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great quality

Great quality , fair price, this brand needs to blow up. Straight street drip. I wouldn’t be surprised if I saw any celebrities or underground artists rocking this apparel-musicallyclever

November 4, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible service

I would give it 0 stars but not possible, messaged you guys on tiktok and you gave an email address to which I sent a message but it was an invalid email address. 11 days, I have no update about my order and they dont respond to me.

September 24, 2025
Unprompted review
LOCK£D IN! CLOTHING logo

Reply from LOCK£D IN! CLOTHING

Hello, please send us an email at lockedin@lockdinclothing.com. We will get this sorted ASAP.

Rated 5 out of 5 stars

Locked in review

Small issue with receiving order but the team was amazing and the issue was resolved extremely quickly

August 31, 2025
LOCK£D IN! CLOTHING logo

Reply from LOCK£D IN! CLOTHING

Hello Bailey, Unfortunately we have not received any of the emails you have sent us, Please confirm you are sending to the following: lockedin@lockdinclothing.com. I will contact you to fix this issue asap. Kind regards.

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