Lock East - Locksmith Reviews 13

TrustScore 4.5 out of 5

4.5

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Company details

  1. Locksmith
  2. Emergency Locksmith Service
  3. Locks Supplier
  4. Security Equipment Store
  5. Security System Installer

Written by the company

Lock East is a local mobile locksmith and security business covering Thetford and surrounding areas in East Anglia. We provide a friendly, reliable and professional service 24 hours a day, 7 days a week. We are highly trained by the Master Locksmith Association (MLA) and are DBS checked. We will always visit your property or business in uniform and carrying ID for your peace of mind. Our services include, but are not limited to: • 24 hour emergency lockouts • lock upgrades • UPVC mechanism repair/replacement • key cutting • alarms and CCTV • smart locks/technology (we are a certified Ring installer) • residential and commercial security • High security van locks


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Luke was great he came out on BH…

Luke was great he came out on BH Monday, didnt charge extra for doing do and freed my passports from my broken safe!! I cannot thank him enough, polite, clean and tidy and all took less than an hour. Brilliant service, highly recommend him.

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

Luke was amazing from the get go

Luke was amazing from the get go! Very happy with his work and how quickly he was able to sort it for me, especially being a Saturday evening. Great guy!

January 10, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service

I called Luke out to my Airb&b today after guests reported a faulty lock - Luke arrived within minutes and quickly and efficiently fixed the lock in a professional manner. Would recommend! Thank-you!

September 17, 2024
Unprompted review
Rated 5 out of 5 stars

Cannot fault the service!

Moving house was a lot less stressful with Luke’s expertise. He knew exactly what I wanted and fit me in promptly. Can’t thank him enough. 100% recommend and will be using again when needed!

July 19, 2024
Unprompted review
Rated 5 out of 5 stars

Very quick to respond

Very quick to respond, came out that afternoon, provided a quote and was able to fix the problem straight away. Friendly and very helpful. Would recommend.

February 22, 2024
Unprompted review
Rated 5 out of 5 stars

Really helpful from the first enquiry

Really helpful from the first enquiry. A quick response, the problem was resolved on first visit. Door mechanism replaced. Friendly and professional service. I wouldn’t hesitate to recommend Lock East. Thank you.

January 30, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant - arrived quickly and solved the problem immediately. Worth every penny, we would highly recommend. Thanks again

January 23, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience with Luke. professional, helpful and fairly priced. Would recommend.

January 12, 2024
Unprompted review
Lock East - Locksmith logo

Reply from Lock East - Locksmith

Hi Natalie.

Thank you so much for the great review! I am glad you are happy with the service.

All the best
Luke

Rated 5 out of 5 stars

Very quick response to a broken lock…

Very quick response to a broken lock issue, Luke was able to attend within 30 minutes and fixed the issue swiftly. Competitively priced so thank you for your service

January 8, 2024
Unprompted review
Lock East - Locksmith logo

Reply from Lock East - Locksmith

Stephen. Thank you so much for the great review. I’m glad I was able to help and the thank you for your continued custom!

All the best
Luke

Rated 5 out of 5 stars

Lock replacement same day service

I made an enquiry for lock replacement via the website, I was contacted very promptly and needs were confirmed.
Luke reassured my mum of her safety concerns and was very professional.
I would definitely recommend, mum has taken details in case she or any of her friends need services too.

December 27, 2023
Unprompted review
Lock East - Locksmith logo

Reply from Lock East - Locksmith

Hi Sarah. Many thanks for the kind words! I am glad I was able to help your mum quickly! All the best, Luke

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