Locker Password Manager Reviews 17

TrustScore 3.5 out of 5

3.6

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Company details

  1. Software Company

Written by the company

Locker is a product of CyStack Security - a leading cybersecurity company based in Vietnam. CyStack has been a reputable partner providing security application and security managed services for many large and small businesses in Vietnam and around the world.


Contact info

3.6

Average

TrustScore 3.5 out of 5

17 reviews

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Rated 5 out of 5 stars

Password manager with modern, advanced, and robust security.

Modern and robust security, very intuitive appearance and design. User data is protected by an internationally recognized cybersecurity company. Completely open source, transparent and trustworthy password manager. The manager is the initial product of "cystack" who hold ISO, 27001, 9001 certificates, and is even a CREST member. A super excellent alternative! According to the whitepaper, the zero-knowledge and end-to-end architecture is very strictly followed. From the observed mentions, they prioritize security, it is a very positive factor. This Password Manager has had a very constant and rapid evolution in recent years since its launch, it is quite noticeable that cystack is involved in their product, the features they offer are very advantageous and quite strong. If they launched the local vault save function by 2027, it would be the most perfect alternative (KeePassXC) for security as well. :)

March 11, 2026
Unprompted review
Rated 4 out of 5 stars

It works and is mostly easy to use

It works and is mostly easy to use. I wanted a password manager outside U.S. jurisdiction, as my country is, unfortunately, embracing fascism (things are bad here). This would be perfect if it had an option for the login to never expire. Having to re-login on multiple devices every two weeks may be better for security, but it's not nearly as convenient.

Furthermore, I needed to import more than one password file, which resulted in duplicate entries. It would have been nice to have an easy way to find and manage duplicates.

Other than that, I’m happy with Locker Password Manager.

September 13, 2025
Unprompted review
Rated 3 out of 5 stars

3 Stars Because of the points below

Overall I feel it is good, nice UI design and worked well, but I give 3 stars because of
- Still no Passkey support (till 09/2025)
- Desktop app is useless because browser extension is not connected into it, if you have 3 browsers you have to authenticate 3 times, rather annoying.
- Lifetime price is still a bit hight by comparing to the StickyPass or Enpass, they are under $30 and user can own lifetime license, hope there is some more promotions.

September 8, 2025
Unprompted review
Rated 1 out of 5 stars

It's buggy and they don't honor it's users

At the time, I purchased a license for almost four times the price, and despite many bugs and having Proton Pass LTD and Bitwarden for 10 dollars annually, I decided to keep my Locker license trusting it would be better in the future.

The Locker app doesn't work well on my Samsung Galaxy S25 Ultra - I constantly get notifications about it consuming too many resources or the application itself fails and stops responding.

It lacks many features, and the email function doesn't compare to SimpleLogin - it's much more basic.

Support ignores my emails for weeks and is not responsive at all.

Worst of all, those of us who were already users are forced to go through Appsumo to get Family, even though we had already trusted this product much earlier and paid even more than the Family plan here for a single license.

June 6, 2024
Unprompted review
Rated 1 out of 5 stars

Worst Password Manager of all time

Worst Password Manager of all time.

Moving from Nordpass or any other app is a pain. Customer service is non-existent.

Down times are more or less everyday.

I have never been able to use the product. Dont waste your money. Give it a miss.

February 19, 2025
Unprompted review
Locker Password Manager logo

Reply from Locker Password Manager

Hi Menon,
We understand that migrating from another password manager should be smooth, and we’d love to investigate any issues you faced during the process. Additionally, if you have experienced delays in receiving support, we sincerely apologize for any inconvenience and are committed to addressing the issue.
Regarding downtime, our team continuously works to ensure reliability, and any unexpected issues are promptly addressed. If you're open to it, we’d love to troubleshoot the problems you encountered so we can improve your experience. Please reach out to us at support@locker.io so we can assist you directly.

Rated 4 out of 5 stars

It is very good app but the problem I…

It is very good app but the problem I must write the master password every time I will login to any website.

I tried to disable the master password for just 1 minute or more from the settings in the app but it doesn't work, and at the same time it is too slow to load, Although my internet is very fast.
I hopp you will fixe it as soon as possible.

December 19, 2024
Unprompted review
Locker Password Manager logo

Reply from Locker Password Manager

Hi Anwar,

Thank you for your feedback! We’ll take a closer look into this.
Let’s try setting the vault timeout to 2 weeks. The issue occurs when the vault timeout is set to trigger "on app reload". The loading performance will depend on the number of items in your vault that need to be decrypted. We’ve tested with 1,000 items, and it worked well with less than 1s.

Best,

Rated 3 out of 5 stars

Disappointed again

Very disappointed after I see that the new desktop app was just a web app same as old one. It takes 9 months just to make a new web app.
Actually, without making native apps for each platform it's impossible to live in the market. That's my opinion as there is already a lot of alternatives with much better apps. I have bought lifetime but still didn't make the switch because of the slow and bad apps which are made in react not native apps.
I am still using Enpass (Not perferct but still good option) until I found an alternative.

April 12, 2024
Unprompted review
Locker Password Manager logo

Reply from Locker Password Manager

Hi Bera,

It's nice to e-meet you here again. Thank you for being our loyal user and always giving us valuable feedback so we can improve better.

Rated 3 out of 5 stars

Good password vault but unable to use…

Good password vault but unable to use OTP. It freezes the app. After troubleshooting with Locker customer support it still remains the same issue. 5 stars if the OTP worked.

April 12, 2024
Unprompted review
Locker Password Manager logo

Reply from Locker Password Manager

Hello Wesley,

If you're talking about the autofill OTP feature of the extension, it's functioning as expected since its implementation last year. Regarding the autofill OTP feature in the mobile app, the only explanation for its inactivity on your end seems to be your device. We haven't been able to replicate the issue, as we've successfully tested it on both Android and iOS devices. We'll persist in investigating this matter until we find a resolution. Thank you for your patience.

Rated 4 out of 5 stars

I am using this app almost a year now…

I am using this app almost a year now and I can say it's Overall a good app, having issue with mobile app.. everytime I open the mobile app it's takes 1min to download the data, I think if mobile app download once and then we can manually do sync if needed or set schedule to sync with offline data to load faster that will be much helpful.

July 1, 2023
Unprompted review
Locker Password Manager logo

Reply from Locker Password Manager

Hi Shibu,

Thank you for your thoughtful review. Slow synchronization may occur if your network connection is sluggish or if you have a large number of items.

Rated 3 out of 5 stars

Too many bugs in the macOS App and Other improvements

Too many bugs in the macOS App. No Bookmarks. Applications logout when we click on the settings icon in Mac app. Report this to support but never received an answer regarding this issue. Notes in locker do not have the option to attach files. The Import option for Enpass works great, but attached files do not get imported either with logins or notes. When we click on Password health it starts scanning your password and takes time instead of doing it in the background and shows us results instantly. I have been using Dashlane, Roboform, Enpass, Keeper, LastPass, Bitwarden but never saw this feature work like that before. It is completely consuming all of my time as i have over 3k+ passwords stored. Furthermore, the security audit report available on their website was conducted in-house rather than by a reputable third-party company. This is not something trustworthy. I want to use Locker forever but not until it is reliable like Enpass or Bitwarden. The encryption process used by Locker falls short of the security standards set by Bitwarden as it only employs 100000 iterations for encryption, making it highly susceptible to common and well-known online attacks. In contrast, Bitwarden has increased the number of iterations to 600001 for improved security. Moreover, Bitwarden permits changing the iterations, which is not an option for Locker users. I am writing all this just to help locker to improve its worth in this competitive market. I think Locker must use XChaCha20 encryption instead of AES encryption to move forward and do something unique and different and much more secure.

June 18, 2023
Unprompted review
Locker Password Manager logo

Reply from Locker Password Manager

Fadi,

Hey Fadi,

We greatly appreciate your valuable feedback and trust in our services. User contributions like yours are invaluable to us. While we have considered improving the Xchacha20 aspect in the past, it is not currently our top priority, so the timeline for its implementation has been temporarily postponed. As for the security report, we are actively collaborating with a third-party and anticipate its completion in the near future. We acknowledge that there are other areas that require improvement as well. Rest assured that you can expect updates from us soon. Please stay tuned for further developments!

Rated 5 out of 5 stars

A very useful password management tool

A very useful password management tool. This password management tool has all the features that a password management tool should have, and even has the added ability to generate a forwarding email address.

May 16, 2023
Locker Password Manager logo

Reply from Locker Password Manager

Thank you for your feedback. We appreciate it <3

Rated 4 out of 5 stars

Like it

Nice,very clean and easy to use. It's like Enpass but with the Lack of automatic OTP copy.
At this Moment Bitwarden is the best for Android, because it works with 90% of Browsers,like Opera, Brave, Mozilla,Chrome, etc.. AND Apps.
But I dont like Bitwardens I
UI.
I think Locker can win this Match in the near Future.

May 15, 2023
Locker Password Manager logo

Reply from Locker Password Manager

Thank you for your insightful feedback. We'll work harder to meet your expectations.

Rated 5 out of 5 stars

Love it

Love the concept, could be a little more user friendly but all is good

April 12, 2023
Locker Password Manager logo

Reply from Locker Password Manager

That's lovely! Thank you Keith.

Rated 5 out of 5 stars

Great password app and service

Great password app and service. Lot of features, setup is easy, timely customer service. Clean and clear.

May 9, 2022
Locker Password Manager logo

Reply from Locker Password Manager

Thank you for your feedback. We appreciate it.

Rated 5 out of 5 stars

I can’t say enough how awesome Locker…

I can’t say enough how awesome Locker is both as a product and a company. I love the ease of use, the accessibility of my passwords wherever I need them, the security options, and the excellent customer support. Bravo!!!

May 9, 2023
Locker Password Manager logo

Reply from Locker Password Manager

Thank you for your feedback. We are making Locker better every day.

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