Lockertek Reviews 

236
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We have used Lockertek for a number of years to supply lockers and changing room benches for our school projects. Whilst helping to unload our recent delivery our site team damaged a couple of bench... See more

Company replied

Rated 5 out of 5 stars

I've placed several orders with Lockertek now, they're very helpful when you don't quite know what you need, and supply is prompt. Excellent all-round service. They go the extra mile on even the small... See more

Company replied

Rated 5 out of 5 stars

I asked this company many questions regarding extra information about the technical side of my purchase and they answered every one within the day and if honest the bulk of questions within an hour.... See more

Company replied

Company details

  1. Office Furniture Store
  2. Industrial Equipment Supplier
  3. Office Equipment Supplier

Written by the company

The leading supplier of lockers and locker parts in the UK. We provide a huge range of lockers for all sectors, including schools, leisure and the workplace. We stock replacement locker parts for every locker brand in the UK, and most are despatched the same day from our Snetterton distribution centre. We also stock the largest range of new lockers in the UK, from most major brands, giving you more choice than anywhere else. Other services include, locker installation, locker servicing, locker hire, locker site surveys, locker removal, and locker room deep cleans. When it comes to your lockers, no-one offers more, and that's the Lockertek promise. If you offer lockers to your staff, students or visitors, then we are the essential resource for saving you time and money. Whether you operate one site or one hundred, we can work with you to ensure that each site has fully functional locker rooms at all times.


Contact info

4.8

Excellent

TrustScore 5 out of 5

236 reviews

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4.8

All reviews

(236)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I don't normally give 5 stars

I don't normally give 5 stars, but there customer service was fantastic. My locker was a couple of days late, due to a hold up at the factory. Nicola couldn't help enough to sort it out. My locker has now arrived and it looks great. Thanks for all your help.

October 20, 2021
Rated 5 out of 5 stars

Replaced snap on tool lock barrel

Bought the locker barrel to replace a missing lock barrel on my snap on kra380 roll cab, since snap on dont carry spares for the older boxes I tried this and it works a treat, bargain for the few quid it cost and tools are secured again.
Fast postage.
Excellent.

July 16, 2021
Rated 5 out of 5 stars

Excellent service throughout ..

Excellent service throughout ..Ordering was simple .. Quick delivery .. Delivery guy telephoned an hour before delivery which was fantastic cause it allowed us to get someone on site to receive it ..Lockers are of the highest quality and the price was unbeatable

July 15, 2021
Rated 5 out of 5 stars

Very good

We had a very positive shopping experience when using Lockertek, the door numbers and keyrings we purchased are good quality and of a pleasing aesthetic. We also had a lot of correspondence with Nicola regarding the delivery of the items and she was helpful, professional and informative throughout. We will certainly consider buying from them again.

July 9, 2021
Rated 5 out of 5 stars
Lockertek logo

Reply from Lockertek

Hi David,
Thank you for the 5* review - we pride ourselves on our services so this is great to hear!
Nicola - Sales Office Manager

Rated 3 out of 5 stars

Good lockers

Good lockers. Need to improve communication.

July 3, 2021
Lockertek logo

Reply from Lockertek

Good Morning Neil,
Thank you very much for your review, and I am so pleased to hear that you are happy with the lockers and that you have decided to order some more! I'm sorry however to hear that you think that our communication needs improving - we send out automatic order confirmations at the time of ordering, and then an order acknowledgment as soon as we receive delivery confirmation from the factory, on which we advise to pop us a call/email on the Monday of your delivery week if you would like a better estimate on delivery. We do also ask that the drivers give you a call up to 24 hours ahead of delivery, which usually they are pretty good at doing, however as these are not our own drivers unfortunately we do not have direct control over this.
I can see that we did not hear from you following your order acknowledgement being sent out, so I just want to check that you received this okay, and that we've not got your email incorrect/our emails have gone into your junk mail - if you can pop me an email to sales@lockertek.co.uk and we can double check this :-)
Kind Regards,
Nicola - Sales Office Manager

Rated 5 out of 5 stars

good stuff

good quality product very easy to fit and very prompt delivery.I will be ordering more soon.

June 4, 2021
Lockertek logo

Reply from Lockertek

Thank you for your lovely review Anthony, our Value-Line locks are one of our best sellers, so it's great to hear that you're happy with them. We look forward to your next order.
Nicola - Sales Office Manager

Rated 5 out of 5 stars

First Purchase, very pleased

Ordering online was quick and simple. Item arrived when promised, well packaged and fully as described

June 3, 2021
Lockertek logo

Reply from Lockertek

Hi Gary,
Thank you very much for your 5* review, I'm so pleased to hear that you're happy with your first order! We look forward to working with you again in the future.
Ashley - Managing Director

Rated 5 out of 5 stars

Excellent service

Excellent service from these. Lock arrived quickly and fitted perfectly.

May 22, 2021
Lockertek logo

Reply from Lockertek

Hi Jack,
Thank you for your order and review, glad we could help!
Nicola

Rated 3 out of 5 stars

The service and product are great but…

The service and product are great but when it arrived it was damaged in two places, hence the 3 stars. Luckily the damage isn't that noticeable where it has been positioned on the wall or it would have needed replacing.

May 20, 2021
Lockertek logo

Reply from Lockertek

Hi Jo, thank you very much for your kind words regarding our service and the product, and I'm very sorry to hear that your order had been damaged in transit. This is the first that we have been made aware of this following your delivery last month, otherwise we would of course have offered a replacement for this. I have popped you an email to see if we can get this resolved for you :-)
Kind Regards,
Nicola - Sales Office Manager

Update - have spoken with the customer who confirms that they did not report the damage as it was not noticeable when in place and was still perfectly usable, and is happy to keep as is :-)

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