Good communication and updating of progress. But I hope I don’t have to pay any hidden charges and fees.
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Keeping me informed with clear updates. Fed up waiting for my claim to be processed seems to be going on forever.
Company replied
I can only give 3 stars at the moment, as the claim is still ongoing. However, so far, these Solicitors have communicated with me via email, every step , showing professionalism in how the claim is be... See more
Company replied
The company has been very good at keeping me up to date with how the claims are going .I certainly wouldn’t have been able to do this on my own , looking forward to a positive outcome .
Company replied
Company details
Written by the company
We are Expert Consumer Lawyers – Helping our clients challenge unfair finance agreements. We help our clients pursue refunds for mis‑sold finance agreements through a No‑Win, No‑Fee arrangement. Contact us to find out whether your agreement may be unfair.
Contact info
2A Egerton Crescent, M20 4PN, Manchester, United Kingdom
- contact@locksleylaw.co.uk
- locksleylaw.co.uk
Click below to find your past agreements
3.9
Great
5K reviews
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The company is good in keeping me…
The company is good in keeping me updated on a regular basis..
July 30, 2026
Reply from Locksley Law Solicitors
Dear Neeta,
Thank you for your feedback. We are so glad to hear that we were able to keep you informed on a regular basis. We appreciate you taking the time to share your positive experience.
Efficient communication
The way they keep on updating me on the issue of finance claims is great.
July 28, 2026
Reply from Locksley Law Solicitors
Dear Mr Mtonga,
Thank you for taking the time to share your feedback. We are delighted to hear that you appreciate our regular updates regarding your finance claims. We strive to keep our clients well-informed throughout the process.
Reply from Locksley Law Solicitors
Dear Patricia,
We appreciate your feedback and understand your desire to stay informed. We are always working to improve our communication.
Keeping me informed with clear updates
Keeping me informed with clear updates. Fed up waiting for my claim to be processed seems to be going on forever.
July 28, 2026
Reply from Locksley Law Solicitors
Dear Dorothy,
We appreciate you letting us know about your experience. We understand your frustration regarding the processing time for your claim and the desire for a quicker resolution.
Automated Responses weekly, no real communication
Despite submitting my request for compensation months ago, I have only received a long amount of emails padding for time telling me that they are waiting for BMW to respond. Sadly I’m beginning to think that they are all just automated responses as they all read the same. If it’s a real company and they have got my details it’d be great if a real person would follow up my case with a telephone call update.
July 28, 2026
Reply from Locksley Law Solicitors
Dear Claire,
Thank you for taking the time to share your feedback.
We are sorry to hear that you were dissatisfied with our service.
We take all feedback seriously and are committed to improving our service.
A member of our team will be in touch with you shortly to discuss your concerns further.
Alternatively, please feel free to contact our team directly on 0330 127 1950.
Over charged on interest
It had taken ages for them to get back to me. Nothing has been explained and with no communication. Still don’t know where I stand and or if I am owed anything on my romance agreements over the last 7 years
July 28, 2026
Reply from Locksley Law Solicitors
Dear Sara,
Thank you for taking the time to share your feedback.
We are sorry to hear that you were dissatisfied with our service.
We take all feedback seriously and are committed to improving our service.
A member of our team will be in touch with you shortly to discuss your concerns further.
Alternatively, please feel free to contact our team directly on 0330 127 1950.
Excellent and prompt communication.
July 29, 2026
Reply from Locksley Law Solicitors
Dear Mr Wheway,
Thank you for your feedback. We are pleased to hear that you experienced excellent and prompt communication. We truly appreciate your kind words.
Reply from Locksley Law Solicitors
Dear Dr Jeffcoat,
Thank you for taking the time to share your feedback.
We take all feedback seriously and are committed to improving our service.
If you could please contact our team on 0330 127 1950, a member of our team can discuss your concerns further.
Kind regards,
The Locksley Law Team
As of now
As of now. I haven’t received a penny from any of my multiple car finance claims.
My claims have been ongoing for many Months. I chose locksley law in the hope my claims might get settled quicker but it seems to of been a bad decision.
So as things stand one star is more than enough.
July 28, 2026
Reply from Locksley Law Solicitors
Dear Mr Honour,
Thank you for taking your time to leave a review.
We are sorry that you have not been happy with our service.
We take all feedback seriously and are committed to improving our service.
A member of our team will contact you shortly to discuss further.
Alternatively, you can contact our team on 0330 127 1950.
I've given a 3 because of the time…
I've given a 3 because of the time I've been waiting friends have had there settlement pay to them by other companies
July 28, 2026
Reply from Locksley Law Solicitors
Dear Mr Quigley,
Thank you for leaving us a review based on your experience so far.
We take all feedback seriously and are committed to improving our service.
If you could please contact our team on 0330 127 1950, a member of our team can discuss your concerns further.
Kind regards,
The Locksley Law Team
It's not finished yet but they are…
It's not finished yet but they are keeping me updated regularly
July 29, 2026
Reply from Locksley Law Solicitors
Dear Mrs Whitter,
Thank you for taking the time to share your feedback. We are pleased to hear that you are being kept regularly informed about the progress.
Reply from Locksley Law Solicitors
Dear Marian,
Thank you for your feedback. We are delighted to hear that your experience with us has been excellent so far. We truly appreciate your kind words.
Reply from Locksley Law Solicitors
Good Afternoon,
Thank you for leaving us a review based on your experience so far. We appreciate your positive comment.
Reply from Locksley Law Solicitors
Dear Mr Whyatt,
We appreciate your positive feedback. We are happy to hear that we kept you regularly informed. Thank you for taking the time to share your experience.
They seem to be getting things moving…
They seem to be getting things moving quite quickly.
July 29, 2026
Reply from Locksley Law Solicitors
Hello,
Thank you for your wonderful review! We are so pleased to hear that you found our process to be quick and efficient. We always strive to get things moving swiftly for our clients.
Reply from Locksley Law Solicitors
Dear Mr Harlow,
We're happy to hear that our professional approach was appreciated. Thank you for your kind feedback.
I have been kept informed at every…
I have been kept informed at every stage of the negotiations with my car finance company. Looking forward to a satisfactory outcome
July 29, 2026
Reply from Locksley Law Solicitors
Dear Mary,
Thank you for your wonderful feedback. We are delighted to hear that you've been kept informed throughout the process.
Very helpful service
Very helpful service and not in your face at all ie loads of emails. Clim is going well as far as I know. Looking forward to the end result.
July 29, 2026
Reply from Locksley Law Solicitors
Dear Mr Tapping,
We're so happy to hear that our service has been helpful and not overwhelming. We appreciate you sharing your positive experience with us and are glad to know things are progressing well.
Good communication.
July 29, 2026
Reply from Locksley Law Solicitors
Dear Mr Brown,
We appreciate you taking the time to share your positive experience with us. We are glad we could assist you.
Reply from Locksley Law Solicitors
Hello,
We appreciate your positive feedback. We are happy to hear that we have kept you informed of our progress. Thank you for taking the time to share your experience.
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