Good communication and updating of progress. But I hope I don’t have to pay any hidden charges and fees.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Keeping me informed with clear updates. Fed up waiting for my claim to be processed seems to be going on forever.
Company replied
I can only give 3 stars at the moment, as the claim is still ongoing. However, so far, these Solicitors have communicated with me via email, every step , showing professionalism in how the claim is be... See more
Company replied
The company has been very good at keeping me up to date with how the claims are going .I certainly wouldn’t have been able to do this on my own , looking forward to a positive outcome .
Company replied
Company details
Written by the company
We are Expert Consumer Lawyers – Helping our clients challenge unfair finance agreements. We help our clients pursue refunds for mis‑sold finance agreements through a No‑Win, No‑Fee arrangement. Contact us to find out whether your agreement may be unfair.
Contact info
2A Egerton Crescent, M20 4PN, Manchester, United Kingdom
- contact@locksleylaw.co.uk
- locksleylaw.co.uk
Click below to find your past agreements
3.9
Great
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Regular check in and provides…
Regular check in and provides information about all you need to know .
Great service .
August 10, 2026
Reply from Locksley Law Solicitors
Dear Mr Saxton,
Thank you for your feedback. We are delighted to hear that you received regular check-ins and found our service to be great.
Always updating me without me even…
Always updating me without me even chasing them or even if nothing is progressing i still get updated very happy
August 10, 2026
Reply from Locksley Law Solicitors
Dear Dionne,
We are so pleased to hear that our proactive updates have made you very happy. Thank you for acknowledging our commitment to keeping you informed, even when there's no progress.
Reply from Locksley Law Solicitors
Dear Mr Chalmers,
Thank you for leaving us a review based on your experience so far. We appreciate your positive comment.
Ive rated you 5 stars because i…
Ive rated you 5 stars because i appreciate the updates from you letting me know how my claim is going, quick and fast response
Kind regards
Caron Harris
August 10, 2026
Reply from Locksley Law Solicitors
Dear Caron,
We're so happy to hear that our updates and quick responses have been helpful to you throughout your claim process. We truly appreciate your kind feedback and five-star rating!
Excellent communication and service 1st…
Excellent communication and service 1st class
August 10, 2026
Reply from Locksley Law Solicitors
Good Morning,
Thank you for your positive feedback. We are happy to hear that you received excellent communication and first-class service.
Reply from Locksley Law Solicitors
Dear Mr Minto,
We are so pleased to hear that you were kept well-informed throughout your experience with us. Thank you for your positive feedback!
Reply from Locksley Law Solicitors
Good Morning,
We're happy to hear that we could assist you with your situation. We appreciate your kind words and positive feedback.
They keep me informed on a regular basis
May 29, 2026
Reply from Locksley Law Solicitors
Dear Barry,
We appreciate your positive feedback. We are happy to hear that we kept you regularly informed. Thank you for taking the time to share your experience.
Reply from Locksley Law Solicitors
Dear Lorraine ,
We are so pleased to hear you had such a positive experience with our communication and that we were helpful. Thank you for your wonderful feedback.
Reply from Locksley Law Solicitors
Hello,
We're so glad to hear you appreciated our straightforward service. Thank you for your positive feedback!
Easy to go through everything.
July 31, 2026
Reply from Locksley Law Solicitors
Dear Mrs Miller,
We're so glad to hear that you found everything straightforward. We appreciate your positive feedback!
Good communication and updating of…
Good communication and updating of progress. But I hope I don’t have to pay any hidden charges and fees.
August 6, 2026
Reply from Locksley Law Solicitors
Good Morning,
We appreciate your feedback regarding our communication and progress updates. We want to assure you that transparency is a priority for us, and we always aim to be upfront about all costs.
If you can contact our team on 0330 127 1950, a member of our team can discuss your concerns further.
Kind regards,
The Locksley Law Team
Reply from Locksley Law Solicitors
Hello
We're glad to hear we are keeping you informed and that you feel calm. Your positive feedback is truly appreciated.
Reply from Locksley Law Solicitors
Dear Mr Kiely,
We truly appreciate you taking the time to share your positive feedback. We are so glad to hear you are happy with our service.
They have been very helpful
They have been very helpful. Kept me informed of what progress has been made and what to expect
August 7, 2026
Reply from Locksley Law Solicitors
Dear Mary,
Thank you for your wonderful feedback. We are so pleased to hear that you found our team helpful and that we kept you well-informed about the progress and what to expect.
Locksley Law are a good firm of…
Locksley Law are a good firm of Solicitors - they are chasing my refund from VW but the Company they are pursuing is taking a long time to respond.
July 22, 2026
Reply from Locksley Law Solicitors
Dear Mrs Armitage,
We appreciate that this delay may be frustrating and sincerely thank you for your continued patience while the process is completed.
Great service
May 11, 2026
Reply from Locksley Law Solicitors
Dear Mr Kelly,
Thank you for leaving us a review based on your experience so far. We appreciate your positive comment.
Kept me informed when anything changed…
Kept me informed when anything changed with my case .
August 7, 2026
Reply from Locksley Law Solicitors
Dear Jane,
Thank you for your positive feedback. We are pleased to hear that we were able to keep you informed about your case's progress. We appreciate you sharing your experience.
Still waiting on a result
April 29, 2026
Reply from Locksley Law Solicitors
Good Morning,
Thank you for taking the time to share your feedback.
We are sorry to hear that you were dissatisfied with our service.
We take all feedback seriously and are committed to improving our service.
A member of our team will be in touch with you shortly to discuss your concerns further.
Alternatively, please feel free to contact our team directly on 0330 127 1950.
Early days, but I am looking forward to positive outcome. Thanks in advance.
Honestly, I have given up on this claim as other company refused to proceed.
I am optimistic that you will resolve this accordingly. Thanks in advance.
August 7, 2026
Reply from Locksley Law Solicitors
Dear Mr Ndefo,
We appreciate you sharing your experience and your optimism. Please be assured that we are committed to thoroughly reviewing your claim.
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