Locksmith Keyless Reviews 504

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 317 reviews, reviewers had a great experience with this company. Customers frequently praise the company for its competitive pricing, often noting that they found products at a significantly lower cost compared to dealerships or local locksmiths. Many people also highlight the fast delivery service, with items often arriving promptly or even earlier than expected. Reviewers are particularly satisfied with the quality of the products received, finding them to be as described and functional. However, some customers experienced issues with product compatibility, finding that certain items, like key fobs, could not be programmed by dealerships or locksmiths, despite being advertised as suitable. There were also occasional complaints about shipping delays, with some orders taking longer than anticipated to arrive, and a few instances of incorrect or incomplete orders being received.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and functionality. Many customers express... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast delivery, with... See more

Price

Reviewers mention positive feedback about price. Many customers found items available at good prices, with... See more

Service

Consumers find service to be ambiguous, with many praising fast delivery, quick action, and professional... See more

Order

Clients share ambiguous opinions on order experiences. Many reviewers found the online ordering process fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Mixed review. Great price on my item, 2day shipping included also great. But about that shipping.. I recieved invalid tracking for UPS, found out the tracking was FedEx actually on my own search. Fede... See more

Company replied

Rated 4 out of 5 stars

Product (remote key) was shipped promptly. However, was held up at Canadian Customs due to lack of "country of origin" not being supplied on paperwork. Finally received the remote key yesterday (O... See more

Company replied

Rated 4 out of 5 stars

Received the remote as described. Haven't had it programmed yet but hoping no problems. Shipping was slower than anticipated and did not get updates on estimated delivery date. Overall no problems... See more

Company replied

Rated 4 out of 5 stars

I recently purchased two keys with fobs on them, and the Locksmithkeyless website made it quick and easy. The keys arrived within 5 days, and I found a locksmith that agreed to program them. The locks... See more

Company replied


Company details

  1. Vehicles & Transportation

Written by the company

Based in the USA! OEM Original, Refurbished Keyless Remote Controls, Shells, Transponder Chips. All Your Need For Your Automotive Locksmith Store


Contact info

3.9

Great

TrustScore 4 out of 5

504 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 78% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 2 out of 5 stars

Costly delays

Was told I'd receive code in 1-3 days. Followed all instructions as requested. 3 days went by with no code or follow up email. I emailed and called a few times. Finally after 7 days I received my autel update code. These delays cost my business money as it left my scan tool unusable on some model cars... left me unhappy as well as my customers.

November 2, 2025
Unprompted review
Locksmith Keyless logo

Reply from Locksmith Keyless

Good Morning, we do apologize for any delays as we moved to a different location we were experiencing unexpected events.
Please accept our most sincere apologies, if you have any questions please do not hesitate to contact us directly +1 305 629 9599

Rated 1 out of 5 stars

0 customer service !!!!!!!!!!

Make order on Sunday
Wait until Thursday and didn’t get any tracking number call them say the move warehouse and the didn’t ship it and won’t ship until next week my question is how come u guys take order if u can’t even make shipping and why not update the customer so he can order it from somewhere else
Customer service are so so bad I will get rid of all does customer service very unhelpful and rude the talking to u like is your fault!!! Very poor customer service !!!!!! End up ordering from different vendor

November 10, 2025
Unprompted review
Locksmith Keyless logo

Reply from Locksmith Keyless

We do apologize for any delays with your order. We could not locate any order with the email provided but due to the moving we were experiencing some unexpected events.
We tried to assist you the best way possible but yelling and cursing is not something that we will not accept with any to our employees as we were very polite and professional. If you have any questions or concerns, please do not hesitate to contact us directly.

Rated 3 out of 5 stars

No Instructions??

I received the order in a very timely manner. However, I was under the impression that I ordered fob cases, not a complete key fob. There was nothing on the website stating that they needed to be programmed nor did the order
have any instructions on programming the key fobs.

November 7, 2025
Unprompted review
Locksmith Keyless logo

Reply from Locksmith Keyless

Good afternoon, We do apologize any inconvenience with your order, The information about the programming is listed on the website under notes as we are distribuitors
We do not cut or program keys at our warehouse. Please contact your local locksmith here for pricing.

If you have any questions, please contact us directly
Have a great day!

Rated 5 out of 5 stars

Great product

Great product! Fit for my 2003 Honda Accord, the price is way better than local key shops, I saw the same keys for 90 dollars. Also the chip worked with my car, so very great product i recommend!

November 7, 2025
Unprompted review
Locksmith Keyless logo

Reply from Locksmith Keyless

Thank you for being our customer and leaving us a wonderful 5-star review.

Rated 5 out of 5 stars

very fast service

very fast service. item worked perfectly, as described.

November 10, 2025
Unprompted review
Locksmith Keyless logo

Reply from Locksmith Keyless

Your feedback means a lot to our team. Thank you for taking the time to leave us this review!

Rated 5 out of 5 stars

Kemp’s Keys a Garnes Auto Group LLC company

Product came as advertised and programmed easily. I appreciate the quality because a lot of aftermarket products don’t work whatever every key I got from Locksmith keyless worked, including my programming equipment previously purchased.

October 29, 2025
Unprompted review
Locksmith Keyless logo

Reply from Locksmith Keyless

We’re so happy to have you as a customer. You’re welcome to come again anytime.

Rated 5 out of 5 stars

Professional

Professional and willing to help customer

October 27, 2025
Unprompted review
Locksmith Keyless logo

Reply from Locksmith Keyless

Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community.

Rated 5 out of 5 stars

I have ordered multiple times and will continue to .

I have ordered multiple times from this site and shipping has been on time. And prices have been fair. I will continue to purchase supplies as I grow my new business venture.

November 10, 2025
Unprompted review
Locksmith Keyless logo

Reply from Locksmith Keyless

Thank you for the 5-star review! We’re here to serve you anytime.

Rated 5 out of 5 stars

Awesome

Bought a few chipped and fob keys from them for kia and honda . Programmed and cut without any problems. Thanks

November 1, 2025
Unprompted review
Locksmith Keyless logo

Reply from Locksmith Keyless

Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community.

Rated 2 out of 5 stars

The key fob could not be programmed by…

The key fob could not be programmed by the locksmith. Waiting on the service ticket I submitted to be answered.

**EDIT**

I answered that email the day it came in and have not heard anything since. I will call in today

November 5, 2025
Unprompted review
Locksmith Keyless logo

Reply from Locksmith Keyless

Morning,
We do apologize for any issues with your item. An email was sent to you on 11/07 and we are waiting for your response to continue with your RMA
If you have any questions, please call us directly at 305 629 9599

Rated 5 out of 5 stars

Great

Great! Thank you very much!!!

November 5, 2025
Unprompted review
Locksmith Keyless logo

Reply from Locksmith Keyless

Thank you for do business with us!

Rated 1 out of 5 stars

No communication

I communicated with the company to initiate a return and have not heard back even after multiple attempts to do so. The policy stated there would be a restocking charge and all kinds of other fees with a return however, I was not sent a compatible item so I don’t feel this is my responsibility to be charged fees. I did not simply order the wrong item.I was sent an incompatible one.

November 2, 2025
Unprompted review
Locksmith Keyless logo

Reply from Locksmith Keyless

We do apologize for any inconvenience with this return, Please contact us directly at 305 629 9599 we have representatives available from 9am to 6pm eastern time. Thank you and have a great day!

Rated 5 out of 5 stars

I get my order on time.

I get my order on time.
Thank you guys!

October 22, 2025
Unprompted review
Locksmith Keyless logo

Reply from Locksmith Keyless

We are here for you!! thank for your 5 stars review!

Rated 5 out of 5 stars

Heated discussion with customer service

Spoke with a representative from locksmith keyless yesterday, and apparently it didn't go to well. He wanted me to change my review and then he would refund my money. My position hasn't changed one bit. I appreciate the apology and the suggestion to return my refund, but the fact that I received a bad product hasn't changed, and that's just not good business. I hope them well in the future and I hope that they take a good look at this particular product (cadillac key fob) and make some changes

October 26, 2025
Unprompted review
Locksmith Keyless logo

Reply from Locksmith Keyless

We do apologize about any inconvenience with your order. The only way for us as a company to confirm if you are not 100% happy with your item is to let us know ( contact us directly ) or to report any issues about it. In this case, you never notified us about the product received but we offered you to send you a replacement or full refund once we received the defective item. As your feedback is very important we suggested to update the review as a solution was offered and presented.
We will look into this to avoid any issues with this product in the future, if you need any question or concern please do not hesitate to contact us.
Have a great day

Rated 4 out of 5 stars

I called twice

I have called twice and left messages and when I did hear back I was told that they never got my messages from the phone service. My questions were answered and I am happy with the results.

October 18, 2025
Unprompted review
Locksmith Keyless logo

Reply from Locksmith Keyless

Thank you for giving us the opportunity to address your concern. If anything, we are here to help

Rated 4 out of 5 stars

Product (remote key) was shipped…

Product (remote key) was shipped promptly. However, was held up at Canadian Customs due to lack of "country of origin" not being supplied on paperwork.

Finally received the remote key yesterday (Oct. 22)after expediting for one week for proper customs clearance with your customer service people. Still need to get remote key programmed at dealership.

October 10, 2025
Unprompted review
Locksmith Keyless logo

Reply from Locksmith Keyless

Thank you for the review! Your feedback is much appreciated and helps our team improve.

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