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Locksmiths & Locks Ltd Reviews 802

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TrustScore 5 out of 5

4.9

Emergency Locksmith Service
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and efficient. The service provided is frequently highlighted as excellent, with many people appreciating the prompt response times and the smooth process for key replacement and programming. Consumers often note the efficiency and expertise of the technicians, who arrive on time and complete jobs quickly. However, some customers also noted occasional issues with communication regarding promised callbacks or updates, leading to some dissatisfaction with the initial contact experience. Additionally, a few people mentioned that a technician was unable to provide a fully working key or that there were delays in receiving key codes from third parties.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the speed, efficiency, and... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the technicians and... See more

Customer communications

Users describe positive interactions with contact. Customers frequently mention good communication through... See more

Response time

Consumers find the response time to be positive, with many praising the fast and efficient service. Reviewers... See more

Customer service

People report positive experiences with customer service. Customers frequently praise the speed, expertise,... See more

Based on these reviews

Rated 5 out of 5 stars

I contacted RAC with regards key replacement and they nominated this company because they had knowledge of Toyota vehicle's. The locksmith turned up first thing in the morning it was bucking it down... See more

Rated 5 out of 5 stars

The operator arrived promptly as promised and efficient and effectively carried our a replacement and reprogramming for my key and car. Very impressed with the service which I hope l don't need t... See more

Rated 5 out of 5 stars

Overall a great experience; apart from a promised call back. The Company made contact to change my van key through my RAC key cover policy. The lady took all my details down & promised me a ca... See more

Rated 5 out of 5 stars

Fantastic service at my home address. Friendly and helpful locksmith to help me with my damaged and unusable car key. Very knowledgeable and efficient, even on a cold day :o) I would not hesitate... See more

Company details

  1. Emergency Locksmith Service
  2. Locksmith

Written by the company

Specialist Auto Locksmiths Services Lost Car, Van and Truck Keys Replaced Spare Keys for Car, Van and Truck Keys Locks changed and Keys Deleted Broken Keys Repaired Vehicles Professionally Unlocked/Opened 24/7 365 Covering England, Wales, Scotland and Northern Ireland Home and Commercial Locks, supplied and installed

Contact info

4.9

Excellent

TrustScore 5 out of 5

802 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent service

Excellent service. Came out at the time they said they would, fixed the problem with minimum fuss and were polite and pleasant throughout. Problem resolved, cant ask for more

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! Fast response, key cut and coded quickly and efficiently. Fast, friendly service, can't recommend highly enough! Would 100% use again 👌

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Arried on time

Arried on time, very professional and polite, got the job done properly and quickly, couldn’t have asked for a better service

April 11, 2026
Unprompted review

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