Absolutely lovely people to deal with, completely understood the situation, as it was a difficult decision what to put on a headstone after 39 years. We were shown compassion, empathy and care. beaut... See more
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Lodge Brothers work on renovating two family memorials has been of the highest quality. Not only have the masons been exceptional but also the office staff who have responded to my calls with kindnes... See more
Company replied
Sadly, my maiden aunt passed away and her wish was that her ashes be buried in the family plot at Surbiton Cemetery. Throughout this emotional time the team at Lodge Bros. have been exceptional. From... See more
Company replied
Lodge brothers is fantastic and very professional. From the funeral planning right through to ordering and placing the memorial stone their service is unmatched. They allowed us to take our time and... See more
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Company details
Written by the company
Lodge Brothers are an independent, employee owned funeral service. 7 generations of our family have been helping local families in their time of need. For 240 years we have provided funerals, both modern & traditional, with reverence and compassion, for all faiths and the non-religious. We can facilitate cremations, burials, direct cremations and remembrance services. We bring our Lodge difference to every service offered including our own legal team (providing wills, probate and lasting POAs) and our highly skilled masons providing unique memorials, inscriptions and design work. We have a dedicated Funeral Plan Team who can help with planning for the future with a funeral plan or funeral wishes. We also supply floral tributes, Orders of Service, cremation urns and keepsake jewellery.
Contact info
4 - 6 Clarendon Road, TW15 2QE, Ashford, Middlesex, United Kingdom
- 01784 252227
4.6
Excellent
35 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Renovation of two family memorials
Lodge Brothers work on renovating two family memorials has been of the highest quality. Not only have the masons been exceptional but also the office staff who have responded to my calls with kindness and care.
May 22, 2026
Unprompted review
Reply from Lodge Brothers (Funerals) Ltd - Masonry
Thank you for your kind feedback. We are delighted to hear that the restoration work on your family memorials met such a high standard and that both the masons and office team provided thoughtful support throughout. Kind regards Robert Lodge
Absolutely lovely people to deal with
Absolutely lovely people to deal with, completely understood the situation, as it was a difficult decision what to put on a headstone after 39 years. We were shown compassion, empathy and care. beautiful craftsmanship. im so proud.
Would Absolutely recommend Lodge brothers for Masonry. Spot on. Even sent me a photo when it was done.
May 13, 2026
Unprompted review
Reply from Lodge Brothers (Funerals) Ltd - Masonry
Thank you so much for your heartfelt review. We are truly honoured to have been able to support you through such an important and emotional decision after so many years. Your kind words about the compassion, empathy and care shown by our team mean a great deal to us. We are also delighted that you were pleased with the craftsmanship and the finished headstone. It was our privilege to help create something so meaningful and we sincerely appreciate your recommendation and trust in Lodge Brothers Masonry. Kind regards Robert Lodge
Reply from Lodge Brothers (Funerals) Ltd - Masonry
Thank you for your 5-star review. We are pleased to hear that the team provided the highest level of care and support and that you were happy with the installation. Kind regards Robert Lodge
Excellent service throughout
Excellent service throughout. Listening carefully, acting considerately and providing a thoroughly professional service. It made what is always a distressing time much easier.
April 29, 2026
Unprompted review
Reply from Lodge Brothers (Funerals) Ltd - Masonry
Thank you for your 5-star review. We are truly grateful you took the time to share your experience. It means a great deal to know that our team’s care, attention and professionalism helped. We are honoured to have been able to support you. Kind regards Robert Lodge
Advice and action on installing a new Grave Stone. Excellent Service
Sadly, my maiden aunt passed away and her wish was that her ashes be buried in the family plot at Surbiton Cemetery. Throughout this emotional time the team at Lodge Bros. have been exceptional. From advising on a new stone and inscription to the point of delivery and installment. No surprises re costs or delivery (except the delivery and installing was sooner than expected). I would 100% recommend Lodge Bros.
April 23, 2026
Unprompted review
Reply from Lodge Brothers (Funerals) Ltd - Masonry
Thank you for your kind words. We are truly glad we could support you during this emotional time and help ensure your late Aunt's wishes were carried out with care and clarity. It is reassuring to hear that everything, from the advice on the memorial to the installation, met your expectations and even exceeded them in terms of timing. Your recommendation means a great deal to us. Kind regards Robert Lodge
Lodge brothers - unmatched service
Lodge brothers is fantastic and very professional. From the funeral planning right through to ordering and placing the memorial stone their service is unmatched. They allowed us to take our time and never rushed us or pressured us. Even when we made last minute changes to the service they accommodated us without hesitation.
I would 100% recommend them
April 24, 2026
Unprompted review
Reply from Lodge Brothers (Funerals) Ltd - Masonry
Thank you for your kind and detailed feedback. We are pleased to hear that you felt supported throughout every stage and that you were given the time and space to make the right decisions. It is especially reassuring to know that even last-minute changes were handled smoothly. Your recommendation is greatly appreciated. Kind regards Robert Lodge
Fantastic service, highly recommend
The whole team were helpful, kind and understanding. The workmanship is excellent and the end result is exactly what I wanted. I would highly recommend Lodge Brothers Masonry.
April 9, 2026
Unprompted review
Reply from Lodge Brothers (Funerals) Ltd - Masonry
Thank you so much for your 5-Star review. We are delighted to hear that you found our whole team helpful, kind and understanding throughout the process. It is especially rewarding to know that you are so pleased with the workmanship and that the end result was exactly what you wanted. Your recommendation truly means a lot to us and we are grateful you chose Lodge Brothers Masonry. Kind regards Robert Lodge
Reply from Lodge Brothers (Funerals) Ltd - Masonry
Thank you for sharing your positive experience with us. Your praise of the team and recognition of the service offering good value is greatly appreciated. Kind regards Robert Lodge
Lodge brothers were wonderful
Lodge brothers were wonderful, everyone that I dealt with was friendly, efficient and extremely helpful. From the initial inquiry, dealing with the Council, selection and wording of headstone, all perfect.
I can't emphasize how pleased I am with the final product, the headstone and inscription are amazing.
Thank you everyone.
February 25, 2026
Unprompted review
Reply from Lodge Brothers (Funerals) Ltd - Masonry
Thank you for sharing your experience. We are glad our team could provide clear guidance and professional support. It is especially lovely to know how pleased you are with the finished headstone and inscription. Creating something lasting and meaningful is such an important responsibility, and your words mean a great deal. Thank you again for your trust and appreciation. Kind regards Robert Lodge
Very responsive!
The Lodge Brothers Team is really amazing. They are very kind and I have found them a very responsive. Thank you Lodge Brothers Team!!!
January 28, 2026
Unprompted review
Reply from Lodge Brothers (Funerals) Ltd - Masonry
Thank you for your 5-Star review. We sincerely appreciate your positive feedback and are pleased to hear that you found the Lodge Brothers Team to be responsive and professional. Your support is truly valued. Kind regards Robert Lodge
Lodge Brothers sorted out removal of…
Lodge Brothers sorted out removal of headstone
and re-facing the stone so we could add our late
farther name to stone they cleaned it and re-fitted
at the cemetery within weeks the stone had been
in place for 46 years and now it it looks
Brand New well done we so happy thank you all
January 6, 2026
Unprompted review
Reply from Lodge Brothers (Funerals) Ltd - Masonry
Thank you so much for your kind and thoughtful review. We are honoured to have been able to help with the removal, re-facing, cleaning and refitting of the headstone and we are pleased to hear you are happy with the result. Knowing that a memorial which has stood for 46 years now looks brand new means a great deal to our team. Thank you for trusting Lodge Brothers with something so important. Kind regards Robert Lodge
Thank you Lodge Brothers
I would like to thank Lodge Brothers for their expertise and quick response to our request to update my Mothers headstone in time for Christmas. The headstone was cleaned and updated to match the existing font and lettering so that it matched perfectly.
December 10, 2025
Unprompted review
Reply from Lodge Brothers (Funerals) Ltd - Masonry
Thank you so much for your kind words and 5-star review. We are honoured you trusted Lodge Brothers with such an important request and we are pleased we could update and clean your Mother’s headstone in time for Christmas. Thank you again for taking the time to share your experience. Kind regards Robert Lodge
Wonderful service
We've used the services of Lodge Brothers before, so we're familiar with the professionalism shown by the company. They were a godsend after we had endless trouble with another masonry (which is another story). Not only were Lodge Brothers extremely quick to respond to all enquiries and to get the job done, but their prices were also fair. Everything was mostly done by email. Very happy with the headstone and so glad they managed to get everything done just in time for Christmas even though it wasn't guaranteed. A big thank you to the whole team.
October 29, 2025
Unprompted review
Reply from Lodge Brothers (Funerals) Ltd - Masonry
Thank you so much for your thoughtful 5-star review. We are truly grateful for your continued trust in Lodge Brothers and for your kind words about our team. We are glad we could step in, respond promptly and make the process as smooth as possible, especially during what can be a difficult time. It means a great deal to us that you are happy with the headstone and we are pleased we were able to complete everything in time for Christmas. Kind regards Robert Lodge
A big thank you to the Masonary Team
A big thank you to the Masonary Team at Lodge Brothers for creating such a special memorial for my father. The entire family could not be more happier with the outcome. You took the time to understand exactly what I wanted and brought it to life beautifully.
Lodge Brothers Masonary, Funeral Service and Legal Services was exceptional in the services provided to me, I would like to thank the entire team in making the outcome such a positive experience during such an emotional time.
December 3, 2025
Unprompted review
Reply from Lodge Brothers (Funerals) Ltd - Masonry
Thank you so much for your kind words. We are pleased to hear that the memorial created for your father was exactly what you envisioned and that it brought comfort to your family. Your feedback is greatly appreciated and we are grateful you trusted us with this important tribute. Kind regards Robert Lodge
Thank you to Lodge Brothers. A very professional experience
We used Lodge Brothers in East Molesey to arrange and execute the funeral for my late brother at Randall’s Park. More recently we have used them for the erection of the headstone and inscription. They have been a delight to deal with. They are helpful,professional efficient and made everything run smoothly. They are exactly what a family run business with many years of experience should be. Thank you
November 29, 2025
Unprompted review
Reply from Lodge Brothers (Funerals) Ltd - Masonry
Thank you for your kind words. It is wonderful to hear that both the funeral arrangements and the later memorial work were handled in a way that brought you confidence and peace of mind. Our teams are committed to providing the highest level of service and will be touched to know their guidance and organisation made a difficult process feel smoother for you and your family. Kind regards Robert Lodge
MY MOTHER, TONI'S, TRUTH DENIED - TONI'S MEMORIAL
🔥 Public Review — Lodge Brothers Ltd
Refusal of Authored Truth — Fearful of Feeling, Not Technicality
Despite receiving supplier-proof CAD drawings for the memorial of my mother, Toni — a fully choreographed, executable transmission — Lodge Brothers Ltd, under the authority of General Manager David Smithson, refused the commission.
In his own words:
“We do not believe we can meet your expectations or fulfil your technical requirements.”
This refusal is not about expectation or technicality per se. It is about fear — fear of authored truth, fear of emotional consequence, fear of faithful execution. It is not my expectations they could not meet. It is their own expectations they could not face. It is their own technical abilities they did not trust.
They did not reject a design. They rejected authorship. They rejected feeling. They rejected God’s choreography.
But God answers our prayers. And my mother’s song — our song — shall be published, witnessed, and heard. This review is placed in recognition of all those afraid to speak. I speak for you all. There is no fear where God lives. And God lives in my mother, Toni — always. And in those who believe. Me.
Pietruciola Watson, Mrs
November 27, 2025
Unprompted review
Reply from Lodge Brothers (Funerals) Ltd - Masonry
Dear Mrs Watson,
Thank you for taking the time to share your feedback. We are genuinely sorry that our decision has caused disappointment.
After careful consideration of the design, technical specifications, and the requirements discussed, we concluded that we were not the right mason to meet your needs. We believe it is always better to be honest at the outset rather than risk failing to deliver the standard you expect and deserve.
We wish you every success in completing your memorial.
Kind regards,
Chris Lodge
Replacement Memorial
The Lodge Brothers team provided an excellent service in the replacement of the old memorial, which, after over fifty years was looking shabby despite our best efforts. From the local representative through to the team at Ashford, and the stonemasons, their customer service was at all times professional, courteous and helpful.
November 14, 2025
Unprompted review
Reply from Lodge Brothers (Funerals) Ltd - Masonry
Hi Barry, Thank you so much for your kind words and 5-star review. We’re delighted to hear the replacement memorial has met your expectations. I will pass on your comments to all involved and I know they will be pleased to know their professionalism and support made a difference. Kind regards Chris Lodge
Really excellent service
Really grateful to Lodge brothers, both the funeral diectors and the memorial masons. Service and attention have been excellent throughout - so much appreciated at a difficult time.
October 13, 2025
Unprompted review
Reply from Lodge Brothers (Funerals) Ltd - Masonry
Thank you for your kind words. We are so pleased to hear that both our funeral and memorial teams were able to provide the care and support you needed. We greatly appreciate your trust in us. Kind regards Robert Lodge
Lodge Brothers have been absolutely…
Lodge Brothers have been absolutely wonderful from start to finish. Nothing has ever been too much trouble and they have involved us at each step to ensure that we are completely happy with how things have progressed. Extremely kind, understanding staff and the finished product, which was our mother’s headstone, was beautifully crafted. Thank you for your professionalism and kindness at our saddest time.
October 1, 2025
Unprompted review
Reply from Lodge Brothers (Funerals) Ltd - Masonry
Dear Eleanor, thank you so much for your kind and thoughtful words. We are truly honoured to have supported you and your family through this difficult time. It means a great deal to know that our team’s care, understanding, and attention helped make the process easier, and that your mother’s headstone was a fitting and beautifully crafted tribute. Your appreciation of our professionalism and kindness means so much to us. Kind regards Robert Lodge
Superb service
From first contact through to fitting of the headstone, the admin and masonary team have been absolutely fantastic. All queries responded to and answered very quickly and with the utmost respect, empathy and professional manner. I can not praise the whole team enough and i highly recommend their service and craftsmanship. Thank you, you did my Dad proud x
September 12, 2025
Unprompted review
Reply from Lodge Brothers (Funerals) Ltd - Masonry
Thank you so much for your wonderful words. We’re truly honored to have supported you from the first contact through to the fitting of your dad’s headstone. It means a great deal to know that our admin and masonry team were able to respond quickly and provide the respect, empathy, and professionalism you needed at such an important time.
We’re deeply touched that you feel we did your dad proud — that is always our highest aim. Your recommendation means the world to us. Please don’t hesitate to reach out if there’s anything more we can do for you. Kind Regards Robert Lodge
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