Lodgeity Reviews 4

Lodgeity significantly reduces the operational burden of handling repetitive guest calls. The AI-powered receptionist provides 24/7 phone support, ensuring that routine queries such as check-in instructions, Wi-Fi issues, and general property questions are handled consistently without manual intervention.

I particularly like how it standardises responses across properties and escalates only the relevant issues with proper context, which saves a lot of time for operations teams.

Lodgeity helps solve the challenge of high-volume, repetitive guest communication, especially outside working hours. By automating routine phone support and ensuring every call is answered, ticketed, or escalated, it reduces missed queries and improves response consistency.
This has improved operational efficiency and allowed teams to focus on more complex tasks rather than handling constant interruptions.

If you manage multiple properties or deal with frequent guest queries, Lodgeity is a strong solution for improving efficiency and maintaining consistent communication. It’s particularly useful for teams looking to scale operations without increasing support workload.

It was my first time using this and I was totally blown away really reassuring cater to all my enquiries and my needs plus more excellent precise peace of mind a totally outstanding Service felt like I was an celebrity with my own Personal A,R especially with my language barrier. It was so reassuring and user-friendly would highly recommend to anyone especially if you’re from a different country. Absolutely 10/10.

Fantastic app.

Does exactly what I need it to do, saves me time and money.

We initially signed up for the trial to see if Lodgeity could actually help us manage guest communications across our Airbnb properties. Within a few days, it was clear that it was saving us time and helping guests get answers much faster, especially outside of normal working hours.

The trial gave us enough confidence to move to a paid plan, and we’ve been happy with that decision. It’s straightforward to use, reliable, and genuinely provides value for money. For any Airbnb host or property manager looking to streamline guest communication, it’s definitely worth trying.