I would like to express my sincere gratitude to Doravini from Lodgify. She is extremely kind, responsive, and professional. She always approaches my questions with care, explains everything clearly an... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The free, 45 minute session with an onboarding specialist from Lodgify was extremely helpful. It's a 1:1 remote video meeting with someone from their team, and they walk you through how to use the bas... See more
Company replied
Karen S. was our onboarding contact at Lodgify. She did an excellent job for us from the very beginning. She made sure we understood all the details and made suggestions to look at certain things whil... See more
Company replied
Lodgify is working well to meet my needs as a new property manager. Allowing me to control pricing and communicate on one platform instead of jumping between Airbnb and VRBO. I had a great onboardi... See more
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Company details
About Lodgify
Written by the company
Lodgify is a vacation rental property management software designed to empower vacation rental businesses of all sizes to be more efficient with effortless solutions and comprehensive support. The company was launched in 2013 and is based in Barcelona.
Lodgify's website builder enables you to easily create your own website and accept direct bookings, and their channel manager allows you to manage all reservations from one place and synchronize property data across booking channels. Lodgify also offers property management (PM) modules to help streamline your operations and scale your business.
Curious about Lodgify? Explore the Lodgify reviews on this page to learn more about Lodgify's customer service, support, and available features. The Lodgify Trustpilot page is the perfect place to gauge how happy its customers are.
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Contact info
United States
- (+1) 646 859 1955
- help@lodgify.com
- lodgify.com
4.8
Excellent
4K reviews
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First Time Set Up Success
Luis was able to share and highlight the important tasks that I needed to do to get our properties set up. It's easier to do it at the same time vs just watching a video.
May 4, 2026
Unprompted review
Reply from Lodgify
Hi Darcy,
Thank you for your fantastic review! We’re glad to hear that Luis was able to guide you effectively through the setup process. It’s great to know that you found the hands-on approach helpful. If you need any further assistance, our support team is here to help!
Best Regards,
The Lodgify Team
Easy to use, Excellent Customer Support!
A must if you have shorterm rentals
May 6, 2026
Unprompted review
Reply from Lodgify
Hi there,
Thank you for your fantastic review! We’re thrilled to hear that you find Lodgify easy to use and appreciate our customer support. Your recommendation means a lot to us!
Best Regards,
The Lodgify Team
New to Lodgify
I'm new to Lodgify, but so far so good! My onboarding agent was really great and incredibly helpful.
May 5, 2026
Unprompted review
Reply from Lodgify
Hi Lindsay,
Thank you for your positive feedback! We’re glad to hear that your onboarding experience has been great and that our agent was helpful. If you have any questions as you continue, feel free to reach out anytime!
Best Regards,
The Lodgify Team
Doravini was very helpful and explained…
Doravini was very helpful and explained everything to me very well. Very pleased with Lodgify!
May 1, 2026
Unprompted review
Reply from Lodgify
Hi Lottie,
Thank you for your wonderful feedback! We’re thrilled to hear that Doravini was helpful and provided clear explanations. It’s great to know you’re pleased with Lodgify. If you need anything else, just let us know!
Best Regards,
The Lodgify Team
Elena was very kind and helpful
Elena de Antón was very kind and helpful getting me on board with Lodgify. Only wish these sessions would be 60min instead of 30min.
May 5, 2026
Unprompted review
Reply from Lodgify
Hi Carolina,
Thank you for your kind words! We’re delighted to hear that Elena was helpful and kind during your onboarding with Lodgify. We appreciate your feedback about the session length and will take it into consideration. We're here to support you anytime!
Best Regards,
The Lodgify Team
Terrible
Terrible, totally overpriced and when it comes to cancelling even if your property is not active anymore they still charge you 480 euros. I would strongly advise to avoid at all costs.
January 28, 2026
Unprompted review
Reply from Lodgify
Hi G Cal, I'm sorry to hear that you've had such a negative experience with our service and the cancellation fees. We understand that pricing and cancellation policies can be frustrating, and we appreciate your feedback. If you have specific concerns or would like to discuss your situation further, please reach out to our support team for assistance. Thank you for sharing your thoughts.
great customer service
April 11, 2026
Unprompted review
Reply from Lodgify
Hi Ross,
Thank you for your 5-star review! We’re thrilled to hear that you experienced great customer service. Your feedback is greatly appreciated, and we’re here to assist you anytime!
Best Regards,
The Lodgify Team
Brian was excellent
Brian was excellent. Thank you very much for the help. Easy setup and one of the most efficient way to post your housing rental.
May 5, 2026
Unprompted review
Reply from Lodgify
Hi Marian,
Thank you for your wonderful feedback! We’re thrilled to hear that Brian provided excellent help and that you found the setup easy and efficient for posting your housing rental. We appreciate your support!
Best Regards,
The Lodgify Team
Five Stars
Brian was fabulous and very well spoken. Made learning about all the features in Lodgify easy and fun! Thank you for your help.
May 5, 2026
Unprompted review
Reply from Lodgify
Hi Jenn,
Thank you for your wonderful review! We’re thrilled to hear that Brian made learning about Lodgify's features easy and enjoyable. Your satisfaction means a lot to us, and we’re here to help anytime you need!
Best Regards,
The Lodgify Team
Hung Nguyen Gia made the process easier…
Hung Nguyen Gia made the process easier for me.
Very patient and professional.
Nothing was too much for him.
Hung explained everything very well and I very much appreciated his time,effort and patience.
Thank you Hung and the Lodgify team members that I have dealt with so far.
May 5, 2026
Unprompted review
Reply from Lodgify
Hi Pauline,
Thank you for your fantastic feedback! We’re delighted to hear that Hung made the process easier for you with his patience and professionalism. We appreciate your kind words and will share them with him and the team!
Best Regards,
The Lodgify Team
Great support and Information received.
May 4, 2026
Unprompted review
Reply from Lodgify
Hi Michael,
Thank you for your positive feedback! We’re delighted to hear that you received great support and information. Your satisfaction is our priority, and we’re here to help whenever you need us!
Best Regards,
The Lodgify Team
The meeting was very good overall
The meeting was very good overall. Everything was explained clearly and in a well-structured way, which made it easy to understand. The presenter communicated the information effectively and made sure all the important points were covered. I appreciated how organized and professional the whole meeting was.
May 4, 2026
Unprompted review
Reply from Lodgify
Hi Ilie,
Thank you for your positive feedback! We’re glad to hear that the meeting was well-structured and informative. It’s great to know that our presenter effectively communicated all the important points. We appreciate your kind words!
Best Regards,
The Lodgify Team
One of the worst applications to set up…
One of the worst applications to set up i have ever used. Im of average tech knowledge and was getting extrememly confused at trying to connect my B&B to the other booking sites. I cant even imagine how most hosts will handle this. Then i upgraded to professional to get my 10 beds linked but discovered that wouldnt do it. i had to pay for something else which i dont understand. The whole thing is very user unfriendly, and extremely costly. Ive went elswhere to another platform.
May 3, 2026
Unprompted review
Reply from Lodgify
Hi Dee, I'm sorry to hear that you've had such a frustrating experience with our application. We understand that setting up connections to various booking sites can be challenging, and we appreciate your feedback regarding the user-friendliness of our platform. Your concerns about the costs and the upgrade process are important to us. If you have specific questions or need assistance, please reach out to our support team, and they will be happy to help you. Thank you for sharing your thoughts.
Very professional
Very professional, call on time, Lodgify has always a solution for any request. Can only highly recommend.
April 30, 2026
Unprompted review
Reply from Lodgify
Hi Tiger,
Thank you for your fantastic review! We’re delighted to hear that you found our service professional and timely, and that we could provide solutions for your requests. Your recommendation means a lot to us!
Best Regards,
The Lodgify Team
Smooth and professional onboarding
We had a great onboarding experience with Lodgify. Our onboarding agent Hung was consistently responsive, knowledgeable, and proactive throughout the process. He took the time to understand our setup and guided us step by step, making what could have been a complex transition from a different provider feel straightforward. Questions were answered quickly and clearly, and any issues were resolved without delay.
Overall, the support we received made a real difference in getting us up and running efficiently. Thank you Hung 🙏🏻
May 1, 2026
Unprompted review
Reply from Lodgify
Hi Nicole,
Thank you for your wonderful review! We’re thrilled to hear that your onboarding experience with Hung was smooth and professional. It’s great to know that his support made the transition easy and efficient for you. We appreciate your kind words!
Best Regards,
The Lodgify Team
I cannot believe how helpful the call was.
I cannot believe how helpful the call was.
They knew everything about the platform, they crushed it with ease, dealt with all of my problems very quickly and succinctly, and *then* even went through my listing and website to give me tips on how to improve it.
It was so awesome, I'm so glad I had the call.
May 1, 2026
Unprompted review
Reply from Lodgify
Hi Mark,
Thank you for your amazing review! We’re thrilled to hear that your call was so helpful and that our team provided you with valuable tips to improve your listing and website. We're here to support you anytime!
Best Regards,
The Lodgify Team
Hung was GREAT
Hung was GREAT. 10/10 we wish he was able to do more than the onboarding setups for when we have any issues that arise in the future. The man knows his stuff!
May 3, 2026
Unprompted review
Reply from Lodgify
Hi there,
Thank you for your fantastic review! We’re thrilled to hear that Hung provided such great support during your onboarding. We appreciate your feedback and will certainly pass along your compliments to him. We're here to assist you with any future issues!
Best Regards,
The Lodgify Team
Great overall experience
May 3, 2026
Unprompted review
Reply from Lodgify
Hi Bradley,
Thank you for your 5-star review! We’re thrilled to hear you had a great overall experience with Lodgify.
Best Regards,
The Lodgify Team
I’ve been using Lodgify to manage my…
I’ve been using Lodgify to manage my short-stay rental business, and honestly—it’s been a game-changer.
The platform makes it super easy to manage bookings across Airbnb, Booking.com, and other channels all in one place. The channel manager sync is reliable, which saves me a lot of time and avoids double bookings (huge win when you’re scaling multiple properties). Onboarding was a breeze with Miha
May 1, 2026
Unprompted review
Reply from Lodgify
Hi Pratishtha,
Thank you for your amazing feedback! We’re thrilled to hear that Lodgify has been a game-changer for managing your short-stay rental business and that Miha made your onboarding experience smooth. We’re here to support you as you scale your properties!
Best Regards,
The Lodgify Team
Great set up
The setup has been great and generally straightforward.
As a complete newcomer to setting up a site and channel manager I did feel it was a bit rushed in 45mins, an hour would have been better. Though I have found the AI chat to be useful in sorting my unanswered questions and it does seem that the support will be there should I need it. Have had a booking within 48hrs of going live
April 29, 2026
Unprompted review
Reply from Lodgify
Hi Helen,
Thank you for your feedback! We’re glad to hear that the setup has been great and that you found the AI chat helpful for your questions. We appreciate your suggestion for a longer session and are here to support you as you continue your journey with us!
Best Regards,
The Lodgify Team
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