Lofts4storage Reviews 

171
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Had the guys in yesterday to board out my loft after giving me a very good quote. The guys turned up promptly at 8.30 and were straight to work. They took great consideration by covering all carpets... See more

Rated 5 out of 5 stars

The quote was professional and efficient, they accommodated our change in schedule, and kept us informed. Although there was a small issue with a door on the day, our issue was raised and felt with q... See more

Rated 5 out of 5 stars

Great service from the loft inspection & quote, which was the most competitive of 5 quotes from other loft ladder companies. Jamie arrived just after 9.00am & left at 7.30pm. He worked solidly AL... See more

Company replied

Rated 2 out of 5 stars

Misunderstanding with measurements when surveyed, quote accepted and installed. Measurements for boarding was wrong and when questioned said would be another £395.00. The price was already expensive.... See more

Company replied

Company details

  1. Storage Facility

Information provided by various external sources

Advanced loft boarding systems for creating safe accessible storage space within the roof of your home. Contact our team today for a free no obligation quote.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

171 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(171)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Well organized company

My friend refer Lofts4Storage to us. It looks like they were very busy, we wait couple weeks to come for a quote then it tooks another 2 weeks to wait for the installation but it worths it. Troy and Keeran arrived on time and very professional. I'm very happy with my installation, they cleaned up all their mess and took all my old installation rubbish and they works less than a day. Our neighbors came asked me to comment because she saw all the mess outside was cleared after they left because she want to fix her loft as well. Excellent company. I will highly recommend them.

October 31, 2024
Unprompted review
Rated 5 out of 5 stars

Fully recommend

Good experience all round from making an enquiry. A date was booked for a survey, the quote was sent to me via email. Arranged a date for installation, the guys Simon and 2 of his colleagues arrived on time, I did get a txt of their estimated time of arrival on that morning. The guys were polite, got on with the job, respected our home, job was finished in less than a day. The ladder that they brought was too short, not sure where the mistake was made, measurments or wrong ladder picked up for our job , but Simon came back the next day with correct size ladder, we do have high ceilings. Simon showed us how to operate properly, all done . Very happy with the work carried out, all rubbish taken away and cleaned up after they finished . Thank you Lofts4storage.

November 20, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing work

Troy and Kearon did a fantastic job of boarding our loft. Both very friendly and took great pride in their work. Would definitely recommend Lofts 4 Storage, excellent service from initial quote to completion of work.

October 28, 2024
Unprompted review
Rated 5 out of 5 stars

Would recommend Lofts 4 storage

Everything from start to finish was a very good experience. The survey was done and the quote received the same day. It was very competitive.
The guys that did the job were efficient, quick, friendly and tidied up after. Very happy with the end product.
Would definitely recommend.

October 25, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant job

Absolutely brilliant job. Troy and Keeran arrived on time, very polite and professional. I'm very happy with my installation, they cleaned up all their mess and took all my old installation rubbish. Excellent company. I will highly recommend them. You won't be disappointed. Thanks guys.

October 11, 2024
Unprompted review
Rated 5 out of 5 stars

A job well done

A job well done. Swift, efficient, tidy, friendly, a sound price and a job well worth having done. I would have no hesitation to recommend this company and its staff for their professional and competent work. Great job!

September 16, 2024
Unprompted review
Rated 5 out of 5 stars

Lofts4Storage Boarding completed

Lofts4Storage

I’m very happy with my half area loft boarding which was completed in one day. This is the second half of the loft – approx 20 metres of space, and I wanted to have it completed this year to prepare the space for items from my parents’ house. It was less expensive than the first half of the loft space, as that included a wooden loft ladder, membrane, boarding and LED lighting. It was a good deal if I acted within 3 days, so I went for it! I have also had ventilation added and heat retaining surfacing on the boarding to add to the insulation. They didn’t make a mess. I would recommend this company to anyone.

July 23, 2024
Unprompted review
Rated 2 out of 5 stars

Price quoted changed

Unfortunately the price quoted to me by the sales rep was not the price of the actual quote emailed to me.

Note for future appointments don’t quote people and then change it within an hour.

July 8, 2024
Unprompted review
Lofts4storage logo

Reply from Lofts4storage

Dear AJ

Thank you for your feedback.
We complete a free 15 minute survey to take all measurements and establish a customers individual needs.
At the point of survey we answer all questions and if asked give a verbal estimate on costs, as you can appreciate there are many variations regarding lights, shelves, loft ladders, boarded areas and various raised loft boarding systems
All of the above is explained in full.
Once the free survey is completed we send a fully itemised quote detailing all products and a seperate survey with photos and floor plan.

Kind regards
Lofts4storage

Rated 5 out of 5 stars

Fast efficient and competitive

From start to finish this was an easy experience. Survey was informative. Price was very competitive (had 3 separate quotes on same day) they were able to do following day due to rescheduling issue and the team who completed the job were quick efficient, friendly and very clean. Would recommend them to anybody

June 24, 2024
Unprompted review
Rated 5 out of 5 stars

Everything from the survey through to…

Everything from the survey through to the insulation was great! On time, polite and clean 👌. I'm really pleased with the outcome and would definitely recommend having your loft boarded out! I have so much more room now for storage. I don't know where to put everything

June 19, 2024
Unprompted review
Rated 5 out of 5 stars

Superb

Superb, supplied the best quote and quality of work was excellent. Nathan was very friendly and made a great job of fitting in the wooden ladders, even though it was not a straight forward job, due to our roof structure. Would highly recommend.

June 17, 2024
Unprompted review
Rated 5 out of 5 stars

Very friendly and professional service

Very friendly and professional service. From the sales manager coming round to view the loft and tailor a solution to the team coming around to install, the service has been excellent. Would 100% recommend and very happy with the results.

May 21, 2024
Unprompted review
Rated 1 out of 5 stars

What a mess - cowboys

What a mess. This is a company who subcontracts their work. Check out their accounts on companies house no employees. Left my loft in a complete state. Installed fabric so dust would fall down. Boarded centre not whole loft as survey and quote. Lift hatch wonky. Floor on a massive slope.

Then there’s the small matter of them coming through the bedroom ceiling and telling me it’s not their fault “it happens”. Complete cowboys. Avoid

June 1, 2024
Unprompted review
Lofts4storage logo

Reply from Lofts4storage


Lofts4storage contest the review as this includes factually incorrect information. The customer has been contacted and legal action is being sought in response.

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