Logburnerking logo
Visit website

Logburnerking Reviews 3

•
TrustScore 3 out of 5

3.0

Boiler and Heating Service
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Boiler and Heating Service

Contact info

3.0

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Didn't reply

October 29, 2024
Logburnerking logo

Reply from Logburnerking

Thank you for your review Emma,

I’m sorry you feel that way. As I mentioned in our conversation on the 30th of October, I would reach out as soon as I received a price for your stove. Since it’s a brand I don’t typically deal with, I couldn’t provide that information right away. I also explained that I was very busy with other projects but would make time to offer you an installation slot, given that you’re local and aiming to move forward with your renovations.

As of now, I’m still awaiting a price from the supplier, which I requested on October 31st. This is a particularly busy time of year for the stove industry, so delays of a few days are not uncommon, especially as they do not work on weekends. I’m sorry you feel that waiting a week is unreasonable.

Rated 5 out of 5 stars

Great company

Great company, great customer service! Highly recommend. No mess at all.

May 17, 2023
Unprompted review
Logburnerking logo

Reply from Logburnerking

Thank you for your Review Scott. Logburnerking

Rated 5 out of 5 stars

Rob and Jason were amazing they left…

Rob and Jason were amazing they left the house tidy and nothing was too much trouble. I'm so pleased with my log burner would highly recommend these guys Anyone who wishes to see it is welcome to visit and see what an amazing job they have done

April 24, 2023
Unprompted review
Logburnerking logo

Reply from Logburnerking

Thank you for your Review Vivien, We enjoyed working with you. Enjoy your new Log Burner ❤

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look