Logic4training Reviews 1,201

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 519 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their patience, kindness, and dedication, highlighting their exceptional teaching skills and ability to make learning enjoyable and easy. Many people appreciate the knowledgeable and professional trainers who explain concepts clearly, provide practical examples, and offer personalized support, making the overall learning experience positive and effective. Reviewers also commend the friendly and welcoming atmosphere at the training centers, noting the excellent facilities and convenient locations with good parking. However, some customers also noted professionalism concerns during training, including frequent phone use and a lack of engagement from some tutors, which impacted their learning. A few other people also felt that the courses were not beginner-friendly as advertised and that some tutors were unfamiliar with the course structure or struggled to answer basic questions. Additionally, some reviewers experienced issues with administrative staff regarding scheduling and paperwork processing, leading to delays and frustration.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

User experience

Consumers find the user experience to be largely positive, with many reviewers highlighting the creation of... See more

Service

Reviewers mention positive feedback about service, with many expressing satisfaction with the training and... See more

Location

Customers had positive experiences with the various training center locations, frequently praising the... See more

Facilities

People report positive experiences with facilities, with many reviewers describing them as excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I want to thank you for being such an amazing teacher. Your patience, kindness, and dedication have inspired me every day. You have not only taught me valuable lessons in the classroom but also encou... See more

Company replied

Rated 5 out of 5 stars

My learning experience at the Basildon branch studying the Domestic Electrical Installation course has been great. There is a lot to learn in what feels like a short space of time, but thanks t... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend Manjeet Nahar at Logic4training highly enough. Manjeet consistently goes above and beyond to support our business. We often have to make last-minute changes to courses, deleg... See more

Company replied

Rated 5 out of 5 stars

Completed my 3 phase course at the Luton site. Not only was our trainer (Rob) extremely knowledgeable, he made the course interesting with real world experiences. He also took the time to mentor 1-2-1... See more

Company replied


Company details

  1. Training Centre

Written by the company

Logic4training is a leading provider of hands-on training and assessment for the gas, electrical, plumbing, oil, renewables, F-Gas, and new entrant trades in the UK. With over 22 years of experience and more than 65,000 professionals trained, we operate state-of-the-art centres in Northolt, Luton, Basildon, and Sittingbourne. Our courses are designed to support both newcomers and experienced tradespeople, helping them develop practical skills and achieve industry-recognised qualifications. All our reviews are organic and written by our candidates during or after their training. We never incentivise or solicit candidates or third parties, so you can trust that the feedback reflects real experiences. We are committed to delivering the highest quality training in the trades sector, and honest reviews help us continually improve our services and maintain the standards our learners expect.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 88% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

My learning experience at the Basildon…

My learning experience at the Basildon branch studying the Domestic Electrical Installation course has been great.
There is a lot to learn in what feels like a short space of time, but thanks to the teaching skills of Mr Yohannes Tafari I was able to achieve a Certificate of Competence.

With Thanks
Mr L . Davis.

February 2, 2026
Unprompted review
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Reply from Logic4training

Hi Lance,

Thank you for your wonderful feedback. We're delighted to hear that your learning experience at our Basildon branch on the Domestic Electrical Installation course has been such a positive one.

It’s fantastic to know that Yohannes' teaching skills helped you successfully achieve your goals. We’ll be sure to pass on your kind words to him.

Congratulations on your achievement, and thank you for choosing Logic4training. We wish you every success moving forward and hope to see you again in the future.

– The Logic4training Team

Rated 4 out of 5 stars

SMART meter

Trainer Rob Phelps was awesome and really helped us to understand the different aspects of the course , I now have the confidence and knowledge to use these new skills .

January 26, 2026
Unprompted review
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Reply from Logic4training

Hi there,

Thank you for taking the time to share your feedback. We're really pleased to hear that you had a positive experience on the SMART meter course and that Rob helped you understand the different aspects of the training. It’s great to know you’ve come away with increased confidence and new skills you can now put into practice.

If there’s anything we could have done to make your experience even better, we’d really value your thoughts, your feedback helps us continue to improve our courses.

Thank you for choosing Logic4training, and we hope to see you again in the future.

– The Logic4training Team

Rated 1 out of 5 stars

They refuse to reimburse my husband (£6000)

I have never mentioned my husband’s name so obviously you won’t find him!
He did called your customer service and spoke many times with his manager named Darren and still no refund
First he told him that he will keep half of his money (£3000) then nothing at all and force him to take the course. They do not provide reasons and why he cannot get his money back . Since last November 2025 he is struggling to get his money back when he canceled 5 MONTHS BEFORE THE STARTING DATE OF THE COURSE!
My husband also provided a letter from GP as when he does not need to proof anything as the terms and conditions do not mentioned to provide any.
We even went to your office in Northolt. And no one wanted to help us and keep mentioning Darren’s name that he had to deal with him when he is the one refusing to give his money back!
This is so unfair and outrageous.

My husband paid monthly for a course
They kept rescheduling many times.( since end of 2024)
Now my husband became sick and can no longer go for the course that he never started
He canceled 5 months before (last November 2025 )the starting date and they refuse to give him his money back! He paid almost £6000.
THEIR TERMS AND CONDITIONS say that if you cancel 56 DAYS before the starting date you will receive FULL REFUND.
They still hold his money back and force him to start the course whenever he is ready!
He shouldn’t put or treat like this and hold his money when their terms and conditions say you can have a full refund!
DO NOT TRUST THIS COMPANY!

November 6, 2025
Unprompted review
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Reply from Logic4training

Thank you for taking the time to leave a review. We’re very sorry to hear about your husband’s illness and we hope he is recovering well.

However, after carefully checking our records, we are unable to find any learner enrolled with Logic4Training under the surname provided in this review, nor do we have a record that matches the details described.

To ensure this is looked into properly, we ask that you contact our Customer Services team directly at 020 8845 7222 and request to speak with the Customer Services Manager, who will be happy to review the matter in full. Please have your booking reference or registered contact details available so we can locate the account accurately.

We take our terms and conditions seriously and handle cancellations strictly in line with them. Without verified enrolment details, we are unable to investigate or comment further via a public forum.

We encourage you to get in touch with us directly so we can clarify the situation and resolve any genuine concerns.

– The Logic4training Team

Rated 5 out of 5 stars

I attended the Logic 4 training

I attended the Logic 4 training. I've completed my Commercial Lending course with ED.
He is a lovely teacher, and I'm happy to recommend anyone to Logic 4 Training Centre.

February 6, 2026
Unprompted review
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Reply from Logic4training

Hi Kas,

Thank you for your great feedback! We're really pleased to hear that you had such a positive experience completing your Commercial Catering course with Ed. It’s lovely to know that you found him such a supportive teacher, we’ll be sure to pass on your kind words to him.

Thank you for the recommendation and for choosing Logic4training. We hope to see you again in the future.

– The Logic4training Team

Rated 5 out of 5 stars

Great trainer

The trainer was very informative and helpful
He answered any questions I was unclear on

February 6, 2026
Unprompted review
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Reply from Logic4training

Hi there,

Thank you for your feedback! We're really pleased to hear that you found the trainer informative and helpful, and that all of your questions were answered clearly whenever you were unsure.

Thank you for choosing Logic4training, and we hope to see you again in the future.

– The Logic4training Team

Rated 5 out of 5 stars

Ed was a great trainer very informative…

Ed was a great trainer very informative easy going clear concise information

February 6, 2026
Unprompted review
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Reply from Logic4training

Hi Dean,

Thank you for your great feedback! We're really pleased to hear that Ed was a great trainer and that you found his delivery informative, easy going, and clear. We’ll be sure to pass on your kind words to him.

Thank you for choosing Logic4training, and we hope to see you again in the future.

– The Logic4training Team

Rated 5 out of 5 stars

Rob from luton training centre

Had Rob from luton training centre. He was top class. He was knowledgeable and really clear on delivering the course.

February 5, 2026
Unprompted review
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Reply from Logic4training

Hi David,

Thank you for your great feedback! We're really pleased to hear that you had such a positive experience with Rob at our Luton training centre. It’s great to know he was top class, knowledgeable, and clear in delivering the course, we’ll be sure to pass on your kind words to him.

Thank you for choosing Logic4training, and we hope to see you again in the future.

– The Logic4training Team

Rated 5 out of 5 stars

Learnt a lot about how to work in a safe manner

Made the course fun and not boring

February 5, 2026
Unprompted review
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Reply from Logic4training

Hi Sean,

Thank you for your great feedback! We're really pleased to hear that you learnt a lot about working safely and that the course was delivered in a fun and engaging way.

Making training both safe and enjoyable is something we really aim for, so it’s great to know that came across.

Thank you for choosing Logic4training, and we hope to see you again in the future.

– The Logic4training Team

Rated 5 out of 5 stars

Fantastic training with Nick and Ed…

Fantastic training with Nick and Ed very knowledgeable and engaging

February 5, 2026
Unprompted review
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Reply from Logic4training

Hi John,

Thank you for your great feedback! We're really pleased to hear that you had such a positive experience training with Nick and Ed. It’s great to know they were both knowledgeable and engaging throughout, we’ll be sure to pass on your kind words to them.

Thank you for choosing Logic4training, and we hope to see you again in the future.

– The Logic4training Team

Rated 5 out of 5 stars

Very informative training day

Very informative training day

February 5, 2026
Unprompted review
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Reply from Logic4training

Hi Craig,

Thank you for your feedback! We're really pleased to hear that you found the training day very informative.

Thank you for choosing Logic4training, and we hope to see you again in the future.

– The Logic4training Team

Rated 5 out of 5 stars

Learning material and approach to…

Learning material and edd and nicks approach to delivering course material was second to none.

Help where and when required and everyone was comfortable enough to ask any questions if unsure.

February 5, 2026
Unprompted review
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Reply from Logic4training

Hi Lewis,

Thank you for your fantastic feedback! We're delighted to hear that you found the learning material and the way Ed and Nick delivered the course to be second to none.

It’s great to know that support was available whenever needed and that the environment felt comfortable enough for everyone to ask questions and fully understand the content. That’s exactly the kind of learning experience we aim to provide.

We’ll be sure to pass on your kind words to Ed and Nick.

Thank you for choosing Logic4training, and we hope to see you again in the future.

– The Logic4training Team

Rated 5 out of 5 stars

CCN1 domestic gas

Went back to do my CCN1 domestic gas.
The 4 days were very informative and educational. Can’t thank nick enough for his time and effort

February 4, 2026
Unprompted review
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Reply from Logic4training

Hi Danny,

Thank you for your great feedback! We're really pleased to hear that your CCN1 Domestic Gas course was informative and educational across the four days.

It’s fantastic to know that Nick’s time, effort, and support made such a positive impact on your experience, we’ll be sure to pass on your kind thanks to him.

Thank you for choosing Logic4training, and we hope to see you again in the future.

– The Logic4training Team

Rated 5 out of 5 stars

Nick and ed were amazing

Nick and ed were amazing, clear and helpful as always I only trust logic basildon for my training

February 4, 2026
Unprompted review
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Reply from Logic4training

Hi Tinesh,

Thank you for your fantastic feedback! We're delighted to hear that Nick and Ed were amazing and, as always, clear and helpful throughout your training.

It truly means a lot to hear that you trust Logic4training Basildon for your training, we really appreciate your continued support. We’ll be sure to pass on your kind words to Nick and Ed.

Thank you for choosing Logic4training, and we hope to welcome you back again in the future.

– The Logic4training Team

Rated 5 out of 5 stars

Great visit at Basildon site

Great visit at Basildon site, renewing my unvented with Ed, great all round.

February 3, 2026
Unprompted review
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Reply from Logic4training

Hi there,

Thank you for your great feedback! We're really pleased to hear that you had a great visit to our Basildon centre while renewing your Unvented qualification with Ed. It’s fantastic to know the experience was great all round - we’ll be sure to pass on your kind words to him.

Thank you for choosing Logic4training, and we hope to see you again in the future.

– The Logic4training Team

Rated 5 out of 5 stars

I found the course hard but very good…

I found the course hard but very good also in areas that I find difficult my trainer would always help and go over it with me so that made it easier. Definitely recommend this course or centre to anyone even though a do find it hard doing exams hard and testing was always helped if you applied yourself right. My Trainer was Jamal and was outstanding.

February 2, 2026
Unprompted review
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Reply from Logic4training

Hi Ben,

Thank you for your great feedback! We're really pleased to hear that although you found the course challenging, you still had a very positive experience and felt well supported throughout.

It’s fantastic to know that Jamal took the time to help you in the areas you found difficult, going over things until they became clearer and easier to manage. We’ll be sure to pass on your kind words to him.

Thank you for recommending the course and centre, and well done for applying yourself and pushing through the tougher parts. We wish you every success moving forward.

– The Logic4training Team

Rated 5 out of 5 stars

Best centre for learning!!!!

Thank you to everyone at Logic4training Northolt. Thank you to all the staff that make this centre a fantastic environment to learn, everyone is so friendly and welcoming!!

Big mention to Stewart Swain my instructor he was absolutely brilliant. He broke everything down for me at parts where I was struggling on my F-Gas 5 day. If it wasn’t for Stewart I don’t know what I would have done he is an absolute gentleman and the best instructor I have had. I thoroughly recommend this centre if you want to qualify!!!!!

5**********

January 26, 2026
Unprompted review
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Reply from Logic4training

Hi there,

Thank you so much for your incredible feedback and 5-star review! We're absolutely delighted to hear that you had such a fantastic experience at Logic4training Northolt and that you found the centre to be such a friendly, welcoming, and supportive environment to learn in.

A huge thank you as well for your kind words about Stewart. It’s wonderful to know that he was able to support you through the challenging parts of your Level 3 F-Gas course and help break everything down when you needed it most. We’ll be sure to pass on your praise!

Thank you again for the recommendation, and congratulations on your progress towards qualifying. We wish you every success moving forward and hope to see you again in the future.

– The Logic4training Team

Rated 5 out of 5 stars

Gas certification

Very professional and customer friendly experience with a real sense of knowledge and achievement gained

January 30, 2026
Unprompted review
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Reply from Logic4training

Hi Vij,

Thank you for your great feedback! We're really pleased to hear that you had a professional and customer-friendly experience, and that you gained a real sense of knowledge and achievement from your gas certification.

Thank you for choosing Logic4training, and we hope to see you again in the future.

– The Logic4training Team

Rated 5 out of 5 stars

Great course

Great course. Rob was really helpful.

January 30, 2026
Unprompted review
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Reply from Logic4training

Hi Jerome,

Thank you for your feedback! We're really pleased to hear that you enjoyed the course and that Rob was really helpful throughout. We’ll be sure to pass on your kind words to him.

Thank you for choosing Logic4training, and we hope to see you again in the future.

– The Logic4training Team

Rated 5 out of 5 stars

T&P 1

T&P 1 @ Basildon.

Delivered by Glen, Informative Course as usual. Will be returning to logic in the near future.

January 30, 2026
Unprompted review
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Reply from Logic4training

Hi Tom,

Thank you for your great feedback and for attending the TPCP1 Testing and Purging course at our Basildon centre. We're really pleased to hear that Glen delivered another informative course and that you had a positive experience as usual.

We really appreciate your continued trust in Logic4training and look forward to welcoming you back again in the near future.

– The Logic4training Team

Rated 5 out of 5 stars

SIP training

I recently attended the S.I.P training course taught by Rob, it was an excellent experience. The trainer was knowledgeable, well-prepared and explained concepts clearly with practical examples that made the material easy to understand.
What stood out most was Robs engagement and real-world experience with great ability to answer questions, which kept the sessions interactive and relevant. I came away with new skills and a greater knowledge that I can now apply in my workplace.
I would highly recommend this course and I’d gladly attend another session led by this trainer.

January 29, 2026
Unprompted review
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Reply from Logic4training

Hi Lee,

Thank you for your fantastic feedback! We're delighted to hear that you had such an excellent experience on the S.I.P training course with Rob.

It’s great to know that Rob’s knowledge, preparation, clear explanations, and use of practical examples made the material easy to understand. We’re especially pleased to hear that his real-world experience and ability to keep sessions interactive helped make the training engaging and relevant.

It’s wonderful to know you’ve come away with new skills and greater knowledge that you can now apply in your workplace. We really appreciate your recommendation and would be happy to welcome you back on another course in the future.

Thank you for choosing Logic4training.

– The Logic4training Team

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