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Rated 1 out of 5 stars

Set up a recurring subscription on the sly, without being clear that it wasn't just $1.99 for a logo. Thankfully my bank caught this and stopped it, but utter scummy and scammy behaviour

Rated 2 out of 5 stars

Very deceptive practices. Make sure you triple check subscription cancelations as they make it difficult and from what I can remember, I canceled the trial after my first logo. However realized 5... See more

Rated 5 out of 5 stars

Nahuel was exemplary with the customer service rendered. My query was dealt with so promptly - i almost choked when I saw the response filter through on email. I must say- the best customer service... See more

Rated 5 out of 5 stars

Really pleased with my logo and speed of access to it. Good selection of options, colours etc. I misunderstood the pricing and signed up for monthly subscription without realising. Customer services... See more

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3.4

Average

TrustScore 3.5 out of 5

152 reviews

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No history of asking for reviews

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3.4

All reviews

(152)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Unwanted premium subscription

I purchased a logo for 1.99$ and was automatically billed a 35$ monthly subscription. This was not clear at all on the purchase page and I never used my membership. I only noticed after two months of billing. I have written to complain about this and request a reimbursement and have not heard back via email and via support on their website. Be careful when adding your card details. I was able to cancel my monthly fee, but can't remove my card details or delete my account.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Great app

Great app. Good prices. Do be aware that it is a subscription that you do have to cancel if you don’t want. I hadn’t realised and the company refunded me, they were polite and easy to deal with. 100% recommend

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Just a great response.

I logged in for this service to just get the trial. Forgetting to cancel subscription. These people dont gain anything from me. I asked if I could get a $35.00 refund from the subscription I neglected to cancel. They obliged instantly. Thats professionalism folks!

October 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great app

Great app, great Logo, accidentally sign up for monthly subscription, but after contacting them, got refund promptly, highly recommended

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Customer service, from a customer error.

I was able to create my desired logo for my company, and in doing so I accidentally made a subscription purchase which was very promptly refunded to me.
Thank you Nahuel Valeije for your help in correcting and refunding my error.
5 star customer service.

September 9, 2025
Unprompted review
Rated 1 out of 5 stars

Misleading Charges – Avoid This App

I signed up thinking it was a one-time $1.99 fee, but was instead charged $35 USD per month without clear disclosure. This is extremely deceptive.

When companies rely on misleading pricing to trap customers, it shows they don’t value trust. Be very careful before signing up — the true cost is hidden.

I’ve requested cancellation and a refund, but I’m very disappointed by this experience.

September 3, 2025
Unprompted review
Rated 4 out of 5 stars

Refunds

The online assistant Nahuel, who was very cooperative & helpful, helped me with the refund process after I had been wrongfully billed for 4 months of subscription. He was quick in assisting me & the overall experience was excellent!

August 25, 2025
Unprompted review

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