Logo not optimized for LinkedIn banner or logo. Very frustrating. It also looks very low resolution. Paid for "Enterprise" now I'm going to have to start all over with a designer. To make matters wors... See more
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See what reviewers are saying
I am deeply impressed by how you make life easier for someone who lacks graphic skills but still needs a new logo. Easily flexible and at a price that would probably make a traditional advertisin... See more
The website layout is seamless and extremely easy to use. Also, the option to generate multiple proposals is useful. On the improvements, would suggest to include 'black' colored fonts at normal rate... See more
The UI is very clean, modern, & easy to comprehend. They use thorough assessment of your preference, sector of industry, and design tastes to give you the best experience in choosing your logo desig... See more
Company details
Information provided by various external sources
#1 DIY Logo Maker In Town! Try Logomaster.ai, the logo maker for startups, professionals and small businesses. Launch your new business with our AI-powered logo maker.
Contact info
Hong Kong
- support@logomaster.ai
- logomaster.ai
4.5
Excellent
3K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
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Easy to do!
Easy to do, lots of design features, affordable options, ready immediately!
June 23, 2023
Unprompted review
Much better than most logo-creating…
Much better than most logo-creating tools. I especially enjoyed showcases with my logo.
June 21, 2023
Unprompted review
Logomaster is a topranking logotool !! Its very easy to use and its your own…
Its very easy to use and its your own design !
June 20, 2023
Unprompted review
Only really useful logo generator online
This is the only online logo generator who is simple and at the same time visually versatile enough to actually keep its promise. Highly recommended. Extremely competitively priced as well.
June 20, 2023
Unprompted review
I later discovered that the slogan text…
I later discovered that the slogan text is not readable on my website with my one time downloaded logo file. There should be better advise on this.
June 17, 2023
Unprompted review
Reply from Logomaster.ai
Hi Wesley,
I'm sorry to hear that you discovered the slogan text is not readable on your website with the logo file you downloaded. For further assistance, I recommend reaching out to our support team through our web chat or email. They will be able to provide you with the necessary guidance and help to address the issue.
Best regards,
Simon
Phone validation process is broken.
June 15, 2023
Unprompted review
Great app to make your logo
Great app to make your logo, without any professional help.
Easy to use with multiple options and great features
June 14, 2023
Unprompted review
Quick and Easy
Quick, effective, enough options. You actually don't want 100 options as it just confuses you. I think the pricing is right on. Bought the enterprise package
June 13, 2023
Unprompted review
Tool has glitches and UX not well defined
I had designed a logo on the 8th June and the output of the logo did not match the design. I had reached out the support team but still did not get a revert. Not a great service and the tool for sure has glitches. Unless the issue is resolved by either fixing the design or reimbursing the payment - I would not recommend the service.
June 8, 2023
Unprompted review
Reply from Logomaster.ai
Dear Sujeeth,
I apologize for the inconvenience you have experienced with our logo design service. I understand that the output of your logo did not match your original design, and you have reached out to our support team without receiving a response yet. I'm here to assist you and address your concerns.
Firstly, I'm sorry for any delay in the support team's response. Our support staff may be operating in a different timezone, which could account for the delay. However, please rest assured that your inquiry has been received and is being processed. Our team is committed to resolving the issue and providing you with a satisfactory resolution.
If, by chance, your case has not been fully resolved, I kindly request that you reach out to our support team again through our web chat or support email. Our support staff is available from Monday to Friday and will ensure your case is addressed within 24 hours. We genuinely value your satisfaction, and we are committed to resolving any outstanding issues.
Once again, I apologize for any inconvenience caused, and I appreciate your patience and understanding. We strive to provide excellent service and want to ensure your experience with us is a positive one. Please don't hesitate to reach out to our support team again, and we will do our best to assist you promptly.
Best regards,
Simon
Awesome logo creation site with lot of…
Awesome logo creation site with lot of options
June 7, 2023
Unprompted review
Simple and easy to use
Simple and easy to use. Really pleased with the end result. Would recommend.
June 5, 2023
Unprompted review
Awesome platform for making logos..
I started using logomaster.ai a few weeks back and as time progressed, I realized it was the best for me compared to the other options I was considering at the time. It took me around 3 weeks or so (probably a little more) to finalize my logo. I made a few logo mock-ups initially, and ended up having around 90 different logos (in one way or another, or completely different). All in all, a great experience for a non-professional in the logo design world.
Expecting logomaster.ai to get even better with time.
Keep it up!
May 15, 2023
Unprompted review
Easy to use and easy to purchase.
May 31, 2023
Unprompted review
Easy and inspirative
Easy, inspirative, intuitive, I can only recommend 😊👌
May 23, 2023
Unprompted review
The price is too steep BUT I am in a Rush.
I was in a rush to create logo because of the need to procure labeling and packaging ASAP for my premium cookie product, but the price seems too steep for me just for ONE LOGO. I would be a returning client if the price could be lowered by another 40% or if you add value with template design for posters (at least) used in Facebook, Tiktok and Instagram. By adding values, I would happily use this tool 4 times every month. I am involved in product business and services business, I do use posters for discounts and promotional once a week at least, or twice a week. Every year I randomly shuffle the template I've used and slightly change the color but with the same picture in each posters. I paid MYR138 this once for a logo, but I would gladly spend RM500 with logomaster.ai if you add value to this.
Other than the above mentioned, logomaster.ai is doing great for those like me who simply needed guidance on what to choose. I am a person who pursuit objective target and failed miserably on creativity. So THIS, is worth it. I'm sorry for the 2 stars, but it is my personal opinion for logomaster.ai. I hope to keep using your features soon and I hope logomaster just keep getting better.
May 23, 2023
Unprompted review
Reply from Logomaster.ai
Hello Haris,
Thank you for your feedback. We appreciate your suggestion and will forward it to our product team for further consideration. We are constantly working to enhance our services and provide additional value to our customers. Thank you for using our platform.
Best regards,
Simon
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