As other reviews have stated it really is an excellent service . Next day delivery of return envelope then posted off which arrive at 7:00am next morning. Offer given within a few hours and money in m... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I always get great service from this company, if you want service they are the best you will get. Their gold buying prices are one of the best, their silver buying prices are close to the top. Always... See more
I “shopped” around and went for Lois Bullion as I liked their full transparency on pricing & their calculator. I received substantially more from Lois than I had been offered by others. Offer and paym... See more
Company replied
Requested an envelope on Tuesday Aug 4th received it the following day 5th Aug . Placed my jewellery in and returned it the same day. Received an excellent offer today Thursday 6th at 12.33pm which I... See more
Company replied
Company details
- Gold and Silver Trading Company
- Coin Dealer
- Gold Dealer
- Investment Service
- Jewelry Buyer
- Scrap Metal Dealer
About Lois Bullion
Written by the company
Contact info
41 Frederick Street, Jewellery Quarter, B1 3HN, Birmingham, United Kingdom
- 0121 212 1715
- sales@lois-bullion.com
- lois-bullion.com
4.9
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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5 star service
As other reviews have stated it really is an excellent service . Next day delivery of return envelope then posted off which arrive at 7:00am next morning. Offer given within a few hours and money in my bank in two hours . Price after postage deducted (£9) was £1070 which was better than the best price of £850 at local jewellery shops . Can’t really beat that .
August 6, 2026
Very quick response and happy with the…
Very quick response and happy with the offer would definitely use again
July 24, 2026
Met with Harry
Met with Harry, very helpful and efficient, not rushed. Good price. Thank you.
August 7, 2026
Unprompted review
Jodie made this experience very smooth
Jodie made this experience very smooth. She wasn’t pushy at all. Told me the price of my gold and left it to me. Offered me a complimentary drink also.
August 7, 2026
Unprompted review
Very honest very easy and very very…
Very honest very easy and very very fast payment cant recommend them enough
August 6, 2026
Reply from Lois Bullion
Dear Lola,
Thank you for your five-star review. We are pleased to hear about the easy, no-hassle, and prompt service you received.
We hope to hear from you again.
I “shopped” around and went for Lois…
I “shopped” around and went for Lois Bullion as I liked their full transparency on pricing & their calculator. I received substantially more from Lois than I had been offered by others. Offer and payment was within 24 hours of my sending the items. Excellent experience and highly recommend them
August 5, 2026
Reply from Lois Bullion
Dear Kim,
Thank you for your five-star review. We are delighted to hear about the fully transparent and excellent service you received, and we greatly appreciate the recommendations.
We hope to hear from you again.
Great service fast delivery very nice…
Great service fast delivery very nice staff. Quick turnaround. Thank you
August 5, 2026
Reply from Lois Bullion
Dear Xena,
Thank you for your five-star review. We are thrilled to hear about the great and prompt service you received.
We hope to hear from you again.
Very professional service and best…
Very professional service and best prices paid.
Within 24 hrs of posting my gold I had been made an offer and received payment.Can’t recommend them enough.
July 29, 2026
Reply from Lois Bullion
Dear Kevin,
Thank you for your five-star review. We are pleased to hear about the professional and prompt service you received, and we greatly appreciate the recommendation.
We hope to hear from you again.
very fast great service great price.
August 5, 2026
Reply from Lois Bullion
Dear Kelvin,
Thank you for your five-star review. We are delighted to hear about the great and prompt service you received.
We hope to hear from you again.
Great company to deal with
Great company to deal with. Excellent customer care. You can actually speak to a human being on their phone number. Very speedy response to goods being sent to them. First class. Good price paid for items sent. Money in my account the same day.
August 5, 2026
Reply from Lois Bullion
Dear J Clare,
Thank you for your five-star review. We are thrilled to hear about the excellent, first-class, and prompt service you received.
We hope to hear from you again.
Absolutely brilliant
Absolutely brilliant. Sent my gold Monday, Lois Bullion received it on Tuesday and money in my account the same day.
Never known a service like it. Prompt and efficient.
I have asked family and friends if they have any gold they no longer need and told them about Lois.
Well done to a very professional team. Can’t praise you guys enough.
A BIG thank you.
Teresa
August 5, 2026
Reply from Lois Bullion
Dear Teresa,
Thank you for your five-star review. We are pleased to hear about the brilliant, efficient, professional, and prompt service you received, and we greatly appreciate the recommendation.
We hope to hear from you again.
experience from start to finish was…
experience from start to finish was first class . posted items in prepaid envelope the next day i received a good and fair offer which i accepted and later that day the money was in my bank account , would highly recommend .thank you
August 5, 2026
Reply from Lois Bullion
Dear Hayley,
Thank you for your five-star review. We are delighted to hear about the first-class and prompt service you received, and we greatly appreciate the recommendation.
We hope to hear from you again.
Reply from Lois Bullion
Dear Ivor,
Thank you for your five-star review. We are thrilled to hear about the honest and prompt service you received.
We hope to hear from you again.
Reply from Lois Bullion
Dear Laura,
Thank you for your five-star review. We are pleased to hear about the efficient, fair, and prompt service you received.
We hope to hear from you again.
Very easy process
Very easy process. Offer was made on receipt of the items. Once accepted, the money was in my account within 24 hours - as promised.
August 4, 2026
Reply from Lois Bullion
Dear Stevie,
Thank you for your five-star review. We are delighted to hear about the easy and prompt service you received.
We hope to hear from you again.
Very efficient process from start to…
Very efficient process from start to finish. Instructions were clear and straightforward with my transaction completed within a few days. No hidden costs. Am very happy to recommend.
August 5, 2026
Reply from Lois Bullion
Dear Carla,
Thank you for your five-star review. We are thrilled to hear about the efficient, straightforward, and prompt service you received, and we greatly appreciate the recommendation.
We hope to hear from you again.
Posted my gold on the Tuesday and the…
Posted my gold on the Tuesday and the money was in my bank account on the Wednesday morning. A fantastic service.
August 5, 2026
Reply from Lois Bullion
Dear Royston,
Thank you for your five-star review. We are pleased to hear about the fantastic and prompt service you received.
We hope to hear from you again.
Reply from Lois Bullion
Dear Lisa,
Thank you for your five-star review. We are delighted to hear that the great level of service we provide meets your expectations.
We hope to hear from you again.
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