Loja Climatiza Reviews 65

TrustScore 3.5 out of 5

3.7

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Company details

  1. Boiler Supplier

Written by the company

Venda Online de equipamentos de biomassa


Contact info

3.7

Average

TrustScore 3.5 out of 5

65 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent store, service and delivery

This store was the most efficient I have ever worked with. From online ordering, excellent followup communication and prompt delivery, there is nothing to be improved upon. Thank you for keeping our construction site on schedule.

February 11, 2026
Rated 4 out of 5 stars

Might communicate more effectively, but competitive!!

Loja Climatiza's online facility was selected since they were one of the few retail outlets for Freepoint, an Italian brand, pellet burners in Portugal who were able to organise delivery.

Their price was competitive. Delivery took 2/3 weeks longer than anticipated, during which time Loja Climatiza could have taken the initiative to communicate delays more effectively.

The email announcing dispatch was a very pleasant surprise.

The other surprise was the carrier, Torrestir, sent the burner, weighing between 90/100 kgs, on a van with just a driver, and no hydraulic tail lift. There were other similar loads on board.

I helped the driver a/ unload a 40/50kg pallet in the way of my delivery b/ unload my burner c/ reload the package at a/!!

Should I not have been available it would seem likely no delivery would have been made.

Even then it was only delivered to the edge of the property, from where I had to organise assistance later in the day to bring it into the house, and its final position.

Be aware of this when buying online

August 6, 2025
Rated 5 out of 5 stars

Great service from Isabel

Great service from Isabel , had some difficulties with suppliers along the way and Isabel always came up with great alternatives. I would thoroughly recommend and say also their prices are very reasonable. Thank you

December 21, 2021
Unprompted review
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