While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

They sent me an email saying that I was being lazy and relaxing on the beach. I though it was one of my freelancing jobs but when I opened the email, i saw that it was one of these disrespectful sites... See more

Rated 5 out of 5 stars

Fabulous Service! We have been a customer of Lokalise for quite a while now, one of few services within it's niche that keeps customer satisfaction as their top priority! Translations to multiple... See more

Rated 1 out of 5 stars

Their API is far more clunky than other providers, changes to unpredicted and break the whole deployment pipeline. Also mind they have pretty much no reimbursement policy no matter if you can't u... See more

Rated 5 out of 5 stars

I've been using Lokalise for about 5 years as a localization manager, and everything seems good to me. I might not use all of its features in my work, but here are the key upsides I'd like to sh... See more

Company details

  1. Software Company
  2. Software Vendor

Written by the company

Lokalise is the most loved and trusted localization platform – partnering with over 3,000 companies globally across product, engineering, marketing, content and design teams. Rated by G2 as the most intuitive platform and equally powerful, it automates high-quality, human-level translations powered by advanced AI orchestration or your own translators – delivering 90%+ approval rates. With 60+ integrations, continuous localization, smart workflows, and built-in translation scoring, Lokalise streamlines the entire process from string to launch. The result? Less manual work. Turnaround times nearly halved. And content that sounds native, contextual and on-brand, every time. And when you need support, we don’t just show up – we plug in like part of your team. From your first market to your next 20, Lokalise gives you the tools, expertise, and partnership to scale globally with confidence.


Contact info

3.3

Average

TrustScore 3.5 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We evaluated Lokalise for a large-scale…

We evaluated Lokalise for a large-scale translation project, and although we ultimately went in a different direction for this project, I have to commend their team on the experience. The support was fast, flexible, and genuinely hands-on. Our account manager took the time to understand our specific use case and went above and beyond to provide tailored resources and connect us with the right people. Communication was impeccable throughout the entire process. If you're looking for a translation management platform backed by a team that truly cares about finding the right fit for your needs, Lokalise is well worth considering.

February 6, 2026
Unprompted review
Rated 1 out of 5 stars

Harassing People In Mails

They sent me an email saying that I was being lazy and relaxing on the beach. I though it was one of my freelancing jobs but when I opened the email, i saw that it was one of these disrespectful sites I came here for a review. If you cant respect your early customers you wont ro your own. They see you like money, they dont even care about making an API that is understandable. You cant just delete your account too.

December 16, 2025
Unprompted review
Rated 1 out of 5 stars

Bait and switch

Fell for the old/new pricing bait and switch.

We signed with them 3 months ago, to then be told that unfortunately we are suddenly on a "old" pricing plan which unsuprisingly doesnt have the features/functionality that we need, and this would be another $8K annually

November 28, 2025
Unprompted review
Lokalise logo

Reply from Lokalise

Thank you for taking the time to share your feedback. I'm sorry to hear about your frustration with the pricing changes.

I want to clarify that our pricing structure remained unchanged for 8 years as our company grew and evolved. While we understand that any pricing update can be disruptive, we made this decision thoughtfully to better align our plans with the expanded features and capabilities we've built over the years. The new pricing tiers are designed to offer more flexibility so customers can choose plans that truly match their needs and usage.

That said, we absolutely hear your concern that the current plan may not be meeting your requirements. We're always receptive to customer feedback and genuinely want to find a solution that works for you. I'd encourage you to reach out to your Account Manager directly—they'd be happy to discuss your specific situation and explore options that might be a better fit.

We value your business and appreciate the opportunity to make this right.

Rated 5 out of 5 stars

Powefull translation and versioning tool

The best aspect of Lokalise is its ability to add screenshots and integrate third-party extensions. It is user-friendly and intuitive, eliminating the need for lengthy training sessions.

Lokalise addresses the challenge of content localization for various teams and markets, providing contextual support. + The inclusion of a Google Translate feature facilitates an initial round of translation.

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

Great help for start-ups.

We have a small start-up, and Lokalise has been great help for us. It doesn't take a big team to lokalize and control your contents, we've actually made it with two persons. The support has been really helpful.

December 7, 2024
Unprompted review
Rated 5 out of 5 stars

Effortless Multilingual Content Management with an Intuitive Interface

Great technology that enables us to provide our platform in multiple languages with minimal effort. As our platform is homegrown, we often introduce new interface elements to enhance functionality and user experience. Lokalise has been invaluable in this regard, giving us the ability to quickly update content in various languages without disruption.

The process is seamless, and their user-friendly interface makes managing translations remarkably straightforward, even for teams with limited technical expertise. One standout feature is their AI-powered tools, which help streamline the translation process, saving us time while maintaining quality. This ensures that our platform remains accessible and relevant to a diverse, global audience.

Additionally, Lokalise's collaborative features allow our team to work efficiently together, tracking changes and ensuring consistency across all languages. The platform demonstrates a deep understanding of the needs of modern software teams, and it’s clear that a lot of thought has gone into creating an intuitive, reliable, and scalable solution. Highly recommended for anyone managing multilingual content in a dynamic environment!

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

Useful product

Intuitive and easy-to-navigate interface.
Excellent collaboration and project management features
Multi-format support for developers
Automation and API capabilities for advanced workflows
Every so often it requires manual review.
Helps us to manage translations effectively

May 6, 2024
Unprompted review
Rated 5 out of 5 stars

I've been using Lokalise for about 5…

I've been using Lokalise for about 5 years as a localization manager, and everything seems good to me. I might not use all of its features in my work, but here are the key upsides I'd like to share:

The interface is user-friendly. It's quite easy to find anything I need, as well as to handle all 40 languages on the platform, they are well shown on a single page.

The support team is great. They are always ready to help, respond quickly. I've never had any issues when interacting with the support team of lokalise.

It's very convenient to use the lokalise grammar checker which really helps not to miss mistakes or any other moments. As well as the issue notifier in general.

December 28, 2024
Unprompted review
Rated 5 out of 5 stars

Lokalise is the perfect fit for our organization

It's intuitive and easy to use which makes onboarding our external translators and internal team members super efficient. Several integrations and automations are available. LokaliseAI is easy to implement and integrate into our workflows. Customer Support is fast, reliable and knowledgeable.

December 27, 2024
Unprompted review
Rated 4 out of 5 stars

Comprehensive Localization Platform with Exceptional Support and Features

What makes Lokalise stand out is their commitment to continuous improvement and user success. Their customer support team consistently goes above and beyond, responding quickly and thoroughly to any questions or concerns. The platform excels in providing powerful automation tools that have transformed our localization workflow. Particularly impressive is their API integration capability and the collaborative features that enable seamless communication between developers, translators, and project managers. The translation memory system has notably improved our consistency across projects, while the QA checks help maintain high quality standards. While their recent UI update for untranslated strings could use improvement, the company actively listens to user feedback and regularly implements user-suggested features.

December 1, 2024
Unprompted review
Rated 5 out of 5 stars

An invaluable tool in FE internationalisation

As a developer, working with internationalization can often be a tedious task, but Lokalise transforms it into an enjoyable experience. It not only simplifies the process but also ensures that end-users find the UI intuitive and straightforward when managing their translations.

I interact with Lokalise daily, serving both as a developer and as support for our Marketing department. We leverage Lokalise for internationalization across all our frontend solutions, including Next.js, React.js, and React Native, utilizing it in three distinct ways:

Next.js Integration:
Our Next.js website seamlessly integrates with Lokalise through a webhook I established for each domain. This setup ensures that any changes made by our franchise users are reflected on the website within approximately 10 seconds. The webhook integration with the Next.js API was flawless and remarkably straightforward. Additionally, the use of the useTranslation() hook allows effortless implementation of translations in code on a daily basis.

React.js Setup:
In our React.js applications, we primarily use Lokalise for storing all text content, currently in English. We anticipate undertaking a comprehensive localization of this application in the future, and I am confident Lokalise will facilitate this process smoothly. Currently, we lack server-side API routes to trigger webhooks and update stored translations on the client side. I am eager to explore solutions to this challenge beyond simply rebuilding and redeploying the project.

React Native Usage:
For our React Native application, we employ App Center to deliver small in-app updates to users whenever a translation changes. This approach ensures that the latest translations are promptly available to our users.

Overall, Lokalise significantly enhances our workflow, making internationalization not only manageable but also efficient and precise. I highly recommend it for any team seeking to streamline their translation processes.

For our franchise solution, we require different variants for texts, such as English, to cater to various needs. While we leverage our headless CMS solution for this effectively on the web, it is less intuitive within our app. In the app, we are compelled to create multiple sub-versions of each locale in Lokalise, leading to a potentially cluttered multilingual view.

Additionally, some franchise users experience difficulty in understanding the use of {{brackets}} for dynamic variables within the text. This misunderstanding occasionally results in UI bugs that go unnoticed for a time. It might be beneficial to explore more user-friendly methods for handling dynamic variables to enhance usability and prevent errors.

December 18, 2024
Unprompted review
Rated 1 out of 5 stars

Try another provider or build in house

- they lost some data and ask me to recreate this on my own :D
- account managers don't reply to emails, they push everything to support which isn't very helpful
- we were not able to use service as intended for multiple weeks, had to build some workarounds on our side

July 8, 2024
Unprompted review
Rated 1 out of 5 stars

Regret as CTO choosing this service

Their API is far more clunky than other providers, changes to unpredicted and break the whole deployment pipeline.

Also mind they have pretty much no reimbursement policy no matter if you can't use their service anymore, it goes to the absurd extend that annual plans with 11+ months remaining can't be cancelled.

Don't fall for it, there are tons of more reputable competitor SaaS.

August 28, 2023
Unprompted review
Rated 5 out of 5 stars

Fabulous Service!

Fabulous Service!

We have been a customer of Lokalise for quite a while now, one of few services within it's niche that keeps customer satisfaction as their top priority! Translations to multiple languages are done on a top level even with very tight deadlines.

Most of all, we are happy with the level of support we receive. Not only is support fast and professional, Lokalise shows great care of the clients and always goes an extra mile to ensure customer satisfaction!

September 12, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look