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ABOUT US: Lola & Lamar is the collaboration of Australian/American husband and wife duo Siobhan and Lamar. Now based in the UK, the label was launched in Summer 2014 as their statement on swimwear for the confident modern woman. Lola & Lamar is synonymous with femininity, beauty and strength and embodies their love of the seduction of the perfect swimsuit. Dedicated to the classics; minimalism, exotic colors, and timelessly bold shapes, Lola & Lamar is the undisputed go-to for iconic and beautiful swimwear. Each piece is made from luxurious fabrics and designed to get you noticed. HELP: We have an online customer service team that works 24 hours round the clock answering all of your queries. We are available via live chat on www.lolaandlamar.com and we aim to answer emails within 24 business hours, so whether you have a query about an existing order, need assistance after we have delivered your order, or simply need some advice on what size to purchase, we are always here to help. DELIVERY & RETURNS: We ship worldwide, offering a range of delivery services; from standard delivery, to express delivery and next day delivery. Shipping costs can be found on our website. Returns are also easy - we accept exchanges and refunds on all our pieces (with the exception of sale items) within 30 days from the date you received your order.
Flat 4, 42 Forlease Road , SL6 1RU, Maidenhead, United Kingdom
3.8
10 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Reply from Lolaandlamar
Hi!
Thank you so much for leaving Lola & Lamar a review! We're so happy to hear you've had an enjoyable experience shopping with us and you are loving your swimsuit!
If there is anything more we can do for you, don't hesitate to email info@lolaandlamar.com
Kind Regards,
Lola & Lamar Customer Service Team.
Reply from Lolaandlamar
Hi Gerald,
Thank you so much for leaving Lola & Lamar a review! We're so happy to hear you've had enjoyable an experience shopping with us and your wife is loving her pieces!
If there is anything more we can do for you, don't hesitate to email info@lolaandlamar.com
Kind Regards,
Lola & Lamar Customer Service Team.
I received my package yesterday. Unfortunately, the items didn't fit as I expected and I would like to make a return.
Suddenly I have no access to their website. I am directed with a message that reads, "This site can't be reached."
The links in their emails that used to direct me to their webpage stopped working as well.
After two days of an unresponsive webpage, I try to email them. My email fails to go through because "there is no record for the domain".
I double checked and tried to send a second email - thinking it may be a mistake on my end. Nope, the email was sent back to myself, again!
How are you providing customer's with an email that does not exist? I will never recommend them or shop with them again.
Reply from Lolaandlamar
Hi Selyne,
Thank you for your review. We apologise for any inconvenience you've experienced using our website or email.
We did experience technical difficulties and our website was down, and subsequently, our customer service email address, during this time you tried to use them. It was then brought to our attention and the website was back up and running immediately, as was the email info@lolaandlamar.com which we can assure you exists.
We do make every effort to make ourselves available and contactable via not only the Live Chat, email links and contact forms on our website but also through also Instagram, if you do ever have any issues.
If you have any other questions or queries, feel free to contact us directly at info@lolaandlamar.com.
Kind Regards,
Lola & Lamar Customer Service Team.
Hi guys and girls! We have been wearing lola and Lamar suits for years now! We love the sexy tan lines and the gorgeous fabric they use! Customer service is top notch! Buying and returns aren't an issue, if there is they will help solve it. The most loved thong bottom was the BAJA BRIEF. Simple thong and very sexy to wear! For guys and girls! We like to push the boundaries and love being sexy and comfy in our own skin!
Reply from Lolaandlamar
Hi Todd,
Thank you so much for leaving Lola & Lamar a review! We're so happy to hear you've had enjoyable experiences shopping with us over the years and you are loving your pieces!
If there is anything more we can do for you, don't hesitate to email info@lolaandlamar.com
Kind Regards,
Lola & Lamar Customer Service Team.
Excellent customer service and good quality ! ❤️
Reply from Lolaandlamar
Hi Sandrine,
Thank you so much for leaving Lola & Lamar a review! We're so happy to hear you've had an enjoyable experience shopping with us and you are loving your pieces!
If there is anything more we can do for you, don't hesitate to email info@lolaandlamar.com
Kind Regards,
Lola & Lamar Customer Service Team.
Wanted to return an item. Haven’t contacted me since I sent in the request for a return. There is no number to call and no email to contact.
Reply from Lolaandlamar
Hi Ellis.
Thank you for your review. We apologise for any inconvenience you've experienced. Return instructions are automatically emailed to you as soon as the returns request is approved - these can sometimes go to your Junk folder but we're sorry if you didn't receive this. We do make every effort to make ourselves available and contactable via Live Chat, email links and contact forms on our website and also social media.
If you have any other questions or queries, feel free to contact us directly at info@lolaandlamar.com.
Kind regards,
Lola & Lamar Customer Service Team.
so cute! and I love how revealing it is, and simple! ugh can't wait to buy more!
Reply from Lolaandlamar
Hi Raven,
Thank you so much for leaving Lola & Lamar a review! We're so happy to hear you've had an enjoyable experience shopping with us and you are loving your pieces!
If there is anything more we can do for you, don't hesitate to email info@lolaandlamar.com
Kind Regards,
Lola & Lamar Customer Service Team.
It arrived on time and tracking was provided. The packaging was cute and the swimsuit has excellent quality and flatters the body.
Reply from Lolaandlamar
Hi Sofia,
Thank you so much for leaving Lola & Lamar a review! We're so happy to hear you've had an enjoyable experience shopping with us and you are loving your pieces!
If there is anything more we can do for you, don't hesitate to email info@lolaandlamar.com
Kind Regards,
Lola & Lamar Customer Service Team.
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