Lolitainside Reviews 

41
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I actually measured myself before buying and the size chart didn't lie. The fabric has a really nice weight to it which makes it feel higher end instead of flimsy.

Rated 4 out of 5 stars

shoes match the website pictures perfectly and are fairly comfortable for all day wear. warning though, they run a tiny bit narrow if u have wider feet. still work for me anyway!

Rated 2 out of 5 stars

Product was not same as photos, and priced unfairly. I did not realize this when I ordered. The dishonesty about what they were actually selling is incredibly disappointing. I Do not recommend buyin... See more

Company replied

Rated 5 out of 5 stars

I am completely enchanted by the Lolita dresses in this store. Each one carries an irresistible charm. The material, colors, patterns, and design are all top-notch. Your clothes genuinely make me feel... See more

Company details

  1. Clothing Store
  2. Dress Store
  3. Fashion Accessories Store
  4. Women's Clothing Store

Written by the company

We specialize in providing various styles of Lolita costumes and accessories as well as cosplay costumes. We charge customers during the checkout process.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

41 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.3

All reviews

(41)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered expedited shipping - 2 weeks later, nothing has arrived?

Maisie Joseph Riverstone Crowstone Road -
I ordered expedited shipping costing £50 - FIFTY POUNDS! 2 weeks later - nothing arrived. Someone responded a WEEK ago when I saw nothing had even been dispatched, and said "there was a delay with one item - we will send what's ready now, and the last item in a few days." What's weird is - on the website, everything I chose displayed "ready to ship now"! I purposefully didn't chose items that said "1-2 weeks" because I couldn't wait 2 weeks. Yet, another week past and I still haven't received either?! I am requesting the expedited shipping fee back, and think it's right to just pay the standard shipping cost for the items after this, as in one whole order - one standard shipping fee. Will update if I get a refund, and describe the quality etc of the goods and delivery process etc.

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

The OP I ordered was nice but...

I ordered the Black/Red Lapel Collar Long Sleeves High Waisted Printed Gothic Lolita OP Dress, and it arrived fast, and I like it, but it didn't have the yellow ribbon around the bodice or the cape collar that was shown in all the photos for the product. It did state that none of the accessories were included, but since all the photos of the OP had those, I assumed that it was part of the OP. (Update: Customer service responded quickly, and they will resend the missing ribbon and cap collar. They also included a complimentary petti-coat! I'm satisfied with the customer service, and I'm happy about them resending the missing items!)

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

So beautiful!

The quality of this dress exceeds my expectations. The fit is exceeds my expectations. The fit is perfect, the fabric is incredibly comfortable, and the overall quality is excellent. I'm really impressed!

December 2, 2024
Rated 5 out of 5 stars

Beautiful Dress

This dress is stunning and the cute accessories that come with it are a lovely touch. The fit is perfect just as described and the quality is fantastic. I'm so happy with this purchase!

July 10, 2024
Rated 4 out of 5 stars

We had a minor issue with the bust

We had a minor issue with the bust area, but after a few alterations it fits perfectly. The dress is gorgeous, and despite the initial fit problem, it was worth it.

August 13, 2024
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Reply from Lolitainside

Thank you so much for sharing your feedback with us! We’re thrilled to hear that you love the dress and that it turned out beautifully after the alterations. Your kind words about its design truly mean a lot to us.

We sincerely apologize for the initial fit issue with the bust area and appreciate your patience in resolving it. If there’s anything we can do to make your experience even better in the future, please don’t hesitate to reach out. We look forward to serving you again!

Rated 5 out of 5 stars

I'm satisfied with my purchase

I'm satisfied with my purchase! The dress and accessories fit like a dream, and the shipping was right in schedule. Couldn't ask for more!

November 12, 2024
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Reply from Lolitainside

Thank you so much for your review ! 🌟 We’re thrilled to hear that you’re satisfied with your purchase and that the dress and accessories fit perfectly. It’s great to know that our shipping met your expectations too.

Your kind words mean the world to us, and we’re so happy to have been part of your shopping experience. If you ever need assistance or have any questions, don’t hesitate to reach out.

Rated 5 out of 5 stars

I was a bit worried when my dress was

I was a bit worried when my dress was delayed, but the customer service team kept me in the loop every step of the way. And trust me, It was worth the wait - the quality is amazing, especially for the price!

November 11, 2024
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Reply from Lolitainside

Thank you so much for your kind words and understanding! We’re thrilled to hear that our customer service team was able to keep you updated and that you’re happy with the quality of your dress. We strive to make every purchase worth the wait, and we're delighted that it met your expectations. Thank you again for choosing us, and we hope to serve you again soon!

Rated 5 out of 5 stars

Excellent Quality and Beautiful Details

I'm blown away by the craftsmanship- every detail matches the photos perfectly! The quality is top-notch, and I'm so impressed with the attention to detail.

November 10, 2024
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Reply from Lolitainside

Thank you so much for your wonderful review! We're thrilled to hear that you’re impressed with the quality and craftsmanship of your order. Your satisfaction with the details and our product means a lot to us. We hope to continue exceeding your expectations and look forward to serving you again!

Rated 1 out of 5 stars

Don't buy from them

I don't know how to begin. The shoes recked of glue and the bag was clearly a nock off of someone else's design. They didn't even manage to match the picture on their own site. Now I have to pay for the return shipping. Save your time and money don't order for them.

November 8, 2024
Unprompted review
Lolitainside logo

Reply from Lolitainside

Hello, and thank you for your feedback. We apologize for the experience you've had. Throughout our email communications, we requested photos of the bag you received so we could verify the details, but we didn’t receive any photos or responses. Without this, we proceeded with your return as a standard case.

If you see this message, we encourage you to reach out to us directly. We’re here to assist you with resolving this matter, and we genuinely want to make things right.

Rated 5 out of 5 stars

Excellent service beautiful dress.

This was such a positive experience from start to finish. The customer service was excellent prompt responses great advice and polite. The dress was perfect better then expected. I received many compliment. Thankyou.

August 2, 2024
Unprompted review
Lolitainside logo

Reply from Lolitainside

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you had such a positive experience with our customer service and that the dress exceeded your expectations. It's wonderful to know that you received many compliments as well. Your satisfaction is our top priority, and we truly appreciate your support. We look forward to serving you again in the future!

Rated 2 out of 5 stars

Product was not as Advertised!

Product was not same as photos, and priced unfairly. I did not realize this when I ordered. The dishonesty about what they were actually selling is incredibly disappointing. I Do not recommend buying from here.

The only good things I can say is that it arrived quickly, it fit, and customer service was prompt regarding my shipping time.

May 10, 2024
Unprompted review
Lolitainside logo

Reply from Lolitainside

Dear,

We are deeply sorry that we only just saw your review on Trustpilot. We truly value your feedback and would like to address your concerns as quickly as possible.

Could you please provide us with your order number or the email address associated with your purchase? This information will help us locate your order and resolve the issue to your satisfaction.

Thank you for bringing this to our attention. We appreciate your patience and understanding.

Rated 5 out of 5 stars

Synonymous with High Quality and Beauty

I must praise the quality of the products in this store. Each Lolita dress and accessory is made to the highest standards, with truly impressive quality. I've shopped here several times, and each product I received has been a pleasant surprise.

May 25, 2023
Lolitainside logo

Reply from Lolitainside

Dear valued customer,

We are overjoyed to hear your kind words about our Lolita dresses and accessories. Your recognition of the quality and standards we strive to uphold truly means the world to us.

We're grateful for your continued support and it's always a pleasure to serve you. We promise to keep delivering products that surpass your expectations.

Thank you once again for your wonderful feedback. We look forward to seeing you shop with us again soon.

Best Regards,
LolitaInside Team

Rated 5 out of 5 stars

I was sceptical at ordering an £80.00…

I was sceptical at ordering an £80.00 dress from this company, but they did not disappoint all round. Fabric good quality, stitching exemplary, delivery time good, as they make these to order. One point i would like to criticise, is no contact from the company whatsoever after placing our order, which is the worry part, so Lolitainside, just a confirmation email of order might get you more customers!

May 24, 2023
Unprompted review
Lolitainside logo

Reply from Lolitainside

Dear,

Firstly, thank you for choosing our products and taking the time to share your shopping experience. We're thrilled to hear your positive feedback on our fabric quality, craftsmanship, and delivery time. Your satisfaction is our greatest motivation.

However, I would like to extend our apologies for the lack of communication following your order. Your feedback is invaluable to us, and we understand how this concern could have caused you some inconvenience. We will address this issue promptly and enhance our service. In the future, we will ensure a confirmation email is sent with every order, boosting your confidence in your purchase with us.

Thank you very much for your constructive suggestion, it is highly beneficial to our improvement and growth. Should you have any other questions or suggestions, feel free to reach out to us at any time.

Once again, we appreciate your feedback and look forward to your next shopping experience with us.

Kindest regards,

LolitaInside Team

Rated 5 out of 5 stars

Five-Star Shopping Experience

I purchased some Lolita accessories and clothing here, and each one exceeded my expectations. Your staff are extremely helpful, making my shopping experience particularly enjoyable. The quality of the products is superb, and I would recommend this place to all Lolita enthusiasts!

May 23, 2023
Rated 5 out of 5 stars

Fairy-Tale Like Lolita Dresses

I am completely enchanted by the Lolita dresses in this store. Each one carries an irresistible charm. The material, colors, patterns, and design are all top-notch. Your clothes genuinely make me feel like a princess. Thank you for that, and I look forward to my next shopping trip here.

May 22, 2023
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