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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the softness, natural feel, and lack of tangling or shedding. Many people are impressed with the fast shipping and efficient delivery services, often receiving their orders sooner than expected. The customer service is also frequently highlighted as excellent, with representatives providing timely updates and support. However, some customers were not happy with the product quality, describing it as poor and not matching the advertisement. A few people also mentioned issues with tracking numbers not being recognized by carriers, leading to concerns about delivery.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Many customers praise the hair as soft, beautiful,... See more

Quality

Users describe positive interactions with quality, consistently praising the hair for being incredibly soft,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast shipping times. Many... See more

Order

People report positive experiences with their orders. Many customers received their orders quickly, often... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the great customer support, noting that... See more

Based on these reviews

Rated 5 out of 5 stars

I absolutely love this wig! The hair is incredibly soft — it feels so natural and smooth to the touch, with zero tangling. One of the first things I noticed was that it doesn’t have any chemical s... See more

Rated 5 out of 5 stars

LollyHair consistently provides me the most beautiful and intangible hair bundles. I have ordered twice now, and both times the hair has arrived almost a week early, with tracking available within 24... See more

Rated 5 out of 5 stars

I just got my order and I can’t believe I got it so fast. It’s the most beautiful hair I’ve ever purchased. The quality, the condition, the texture and hygiene is remarkable. You have a customer for... See more


Company details

  1. Hair Extensions Supplier

Written by the company

Lolly Hair is a professional manufacturer of Human Virgin Hair. We have more than 5 years of experience in Human Hair Industry and have a good reputation in this field. Our hair types are 100% unprocessed human hair weave bundles, 4x4 lace closure,13x4 lace frontal,360 lace frontal, full lace wigs,lace front wigs, 360 frontal wigs,etc. And colors are natural black, platinum blonde 613, and ombre human hair. Our products have won a great praise from customers worldwide. We have implemented a strict and complete quality control system, which ensures that all products can meet quality requirements of customers. Besides, all of our products have been checked again strictly before shipment. Excellent quality, competitive price, punctual delivery and dependable service can be guaranteed from Lolly Hair. We welcome an opportunity to do business with you. For further inquires please do not hesitate to contact us.


Contact info

4.8

Excellent

TrustScore 5 out of 5

949 reviews

5-star
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1-star

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

6 stars if I could give it!

Hair is absolutely beautiful, so soft, and true to length! They are very customer service friendly as well. And the hair even comes earlier than the set date most times!
I've been using lolly hair since I was 16 and I'm 19 now, the quality in hair has never strayed away from amazing!
The hair is easy to take care of and maintain, even after washing multiple times, doesnt shed either! I'm not one someone who leaves reviews commonly but they deserve it!

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

The hair is soooo soft

The hair is soooo soft, true to length and doesn’t have a smell. The customer service is really great, they answered all of my concerns. I can’t wait to install my hair!!

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

I just got my order and I can’t believe…

I just got my order and I can’t believe I got it so fast. It’s the most beautiful hair I’ve ever purchased. The quality, the condition, the texture and hygiene is remarkable. You have a customer for life. I was worried that I wouldn’t receive it at all and here I received it sooner than I expected. I Praise Jah for such a wonderful company, great integrity, trust worthy, and reliable. I am thoroughly impressed. 5 stars all the way. I pray that you will continue to be blessed. 🙏🏾👏🏽👏🏽👏🏽👏🏽👏🏽 #Lilly Hair to the rescue 🤗❤️👍🏾🌟

February 11, 2026
Unprompted review
Rated 1 out of 5 stars

Poor quality and unethical

I ordered from TikTok and the hair was nothing like advertised. When I said it wasn’t good quality they proceeded to tell me I had to give them a 5 star review for them to agree to a refund. When I pointed out it was unethical they continued to harass me for a 5 star review despite being asked multiple times to stop contacting me.

January 19, 2026
Unprompted review
LollyHair logo

Reply from LollyHair

Dear, you must come to the wrong place to write the reviews, lolly hair don't have the Tiktok shop currently, and also never forced you to give a 5 star reveiws, pls check it again, thanks

Rated 5 out of 5 stars

Silver fox

I love the hair. I didnt have to much to it hairline was preplucked. Soft and manageable. The adjustable strap is a bonus. I got a lot of compliments on my hair Lace blended easily. I will be ordering again. Shipping takes a little longer with colored hair. But well worth it.

August 16, 2025
Unprompted review
Rated 5 out of 5 stars

Boho Bundles from Lollyhair for the win! My new go to boho hair vendor!

I somehow found lolly hair through a Google search and actually ordered Boho hair for me and my best friend. Once I place my order, I begin to get alerts and text messages from the vendor advising me when I would receive my hair I received my hair and it Exceeded my expectations. The hair was beautifully blended into two separate colors just as it was pictured on the website and my best friend‘s hair was exactly like the website in a dark chocolate brown as she requested. I actually co-wash the hair and after the car wash, I can truly say this was a beautiful blend of hair and completely human, which is what I was worried about that it would not be. I would highly recommend lolly hair to any family, friends and coworkers.

August 11, 2025
Unprompted review
Rated 5 out of 5 stars

Love it!

The hair came just as advertised. Feels soft and no smell. The shipping was quick and I also received some pretty eyelashes. I can’t wait to install my hair and I will definitely be ordering from Lolly Hair again !!

July 7, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

The hair came in a timely manner. Customer service was great they kept me updated on the whole time. Hair quality is nice and color looks better than expected. Will order from them again!

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

LollyHair For The Win

LollyHair consistently provides me the most beautiful and intangible hair bundles. I have ordered twice now, and both times the hair has arrived almost a week early, with tracking available within 24 hours. I am finally able to stick my head out the window and not worry about tangles. I even wore my extensions in the lake, and the quality remained after this, and the subsequent washing of them. Lollyhair is one of the only international companies I will purchase from, and I have genuine respect and appreciation for this company. Also- LollyHair shows love to the people of color in the United States, unlike UNice. There is even a reward program if you end up choosing to buy more hair… and trust me- you will.

June 19, 2025
Unprompted review
Rated 5 out of 5 stars

I absolutely love this wig

I absolutely love this wig! The hair is incredibly soft — it feels so natural and smooth to the touch, with zero tangling. One of the first things I noticed was that it doesn’t have any chemical smell at all, which is such a rare and pleasant surprise.

The fit is perfect — honestly, it fits better than any other wig I’ve ever owned. It feels secure and comfortable, so I don’t have to worry about constant adjustments throughout the day.

Overall, this wig exceeded my expectations in every way. I highly recommend it to anyone looking for a beautiful, high-quality wig that looks and feels amazing!

July 7, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Quality!

Amazing Quality!
This wig is so beautiful! The hair is soft, basically no shedding and it complement my skin tone❤️I will be back I am a forever customer!🫶🏻

July 4, 2025
Unprompted review

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