London Blind Co. Limited Reviews 

131
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful, providing friendly guidance, informative advice, and professional assistance throughout the entire selection process. People also deeply appreciate the seamless installation service, noting that the team works efficiently, answers all questions thoroughly, and always leaves the workspace clean. Consumers consistently highlight the superior quality, beautiful appearance, and wide range of custom window products available for their homes. Some reviewers were not happy with minor post-installation corrections or occasional initial order inaccuracies that required extra attention. Others also mentioned occasional minor setup issues with mechanisms or controls that needed to be adjusted.

What people talk about most

Service

Users describe positive interactions with service, highlighting the exceptional professionalism of installers... See more

Staff

Reviewers mention positive feedback about staff, highlighting that consumers experienced friendly,... See more

Product

People report positive experiences with product, frequently praising the excellent quality, durability, and... See more

Quality

Customers expressed great satisfaction regarding the high quality and craftsmanship of the products.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used The London Blind Company 3 times now. First I had white plantation shutters fitted to the main front bedroom window and the living room window, then shutters to a bedroom which was extend... See more

Company replied

Rated 5 out of 5 stars

Excellent Service from choosing the blinds, having the measurements done and installation The shop staff were very informative and helpful, not pushy at all and gave an instant quote. The installati... See more

Company replied

Rated 5 out of 5 stars

My awning arrived in the time scale promised. It cuts out the sun coming in my south facing patio doors beautifully. I had complete confidence in the friendly and experienced team who fitted it.

Company replied

Rated 5 out of 5 stars

Brilliant service. Team were really helpful when we visited their showroom to discuss what we wanted. Our measurements were double checked and the order placed. Blind was custom made for us and fitted... See more

Company replied


Company details

  1. Blinds Shop

Written by the company

We have been here at Long Lane since 1988, and offer a reliable and trustworthy service from this shop/factory location. With the same owner in place, our team is still servicing and looking after blinds that we fitted 30 years ago! Ask your friends, we're confident that you will know someone who's chosen us before.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

131 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(131)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Blinds - just what I wanted

From start to finish the process of ordering blinds from London Blind Company in Bexleyheath was seamless. Staff were efficient, knowledgeable and no question was too silly, the price was the best in the market compared to other quotes I received. All in all a good service which I am delighted with.

April 28, 2026
Unprompted review
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Reply from London Blind Co. Limited

Thank you for your review, it's much appreciated

Rated 5 out of 5 stars

Outstanding service

Outstanding service, delivered with exceptional professionalism and impeccable expertise.

April 8, 2026
Unprompted review
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Reply from London Blind Co. Limited

Thank you for your wonderful feedback! We’re delighted to hear you experienced such professional and expert service. Your support is truly appreciated.

Rated 5 out of 5 stars

Once again an excellent installation

Once again an excellent installation.
This time 2 sets of shutter blinds.
They look great.
Highly recommend the London Blind Company.

April 9, 2026
Unprompted review
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Reply from London Blind Co. Limited

Thank you for your continued support and recommendation! We’re delighted to hear your new shutter blinds look great and that the installation met your expectations once again. It’s always a pleasure working with you.

Rated 5 out of 5 stars

Excellent service

They take time to understand what you want and need. The blinds are good quality and the service is excellent: from measuring up the window space to fitting the blinds.

March 27, 2026
Unprompted review
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Reply from London Blind Co. Limited

Thank you for your kind words! We’re delighted to hear you felt listened to throughout the process and that you’re pleased with the quality and service from start to finish.

Rated 5 out of 5 stars

Excellent Company to deal with

Excellent Service from choosing the blinds, having the measurements done and installation
The shop staff were very informative and helpful, not pushy at all and gave an instant quote.
The installation was efficient and James asked if we had any questions, which he then answered fully. He even took our old blinds away.

March 4, 2026
Unprompted review
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Reply from London Blind Co. Limited

Thank you for your wonderful review! We’re delighted to hear the whole process felt smooth and informative from start to finish. It’s great to know James and the team took good care of you. Your feedback is truly appreciated.

Rated 5 out of 5 stars

Repeat customer

I am a repeat customer and have been buying from this firm for over 15 years. Great service and great product. Fabio in the showroom was really helpful and James made a great job of installation.

Delighted with my blinds and also pleased to support a local business.

February 20, 2026
Unprompted review
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Reply from London Blind Co. Limited

Thank you for your loyalty over the years—it truly means a lot to us. We’re delighted you’re pleased once again and that Fabio and James took great care of you. Your continued support of our local business is greatly appreciated.

Rated 4 out of 5 stars

Bathroom Blind

Just had a new blind installed in the bathroom. From visiting the shop to the installation, everyone was helpful, efficient and professional. I'm very happy with my blind.

February 16, 2026
Unprompted review
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Reply from London Blind Co. Limited

Thank you for your kind feedback, David. We’re so pleased to hear you’re happy with your new bathroom blind and that the team made the whole process smooth and professional. We truly appreciate your support.

Rated 5 out of 5 stars

Great range of fabrics and blinds

Great range of fabrics and blinds. Excellent advice and service in the shop and first-class fitting.

January 6, 2026
Unprompted review
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Reply from London Blind Co. Limited

Thank you for your kind words! We’re glad you were happy with the advice, selection, and fitting. It’s always a pleasure to deliver a smooth experience from start to finish.

Rated 5 out of 5 stars

Excellent quality blinds fitted in a complicated bay window.

From my initial contact with them prior to ordering, through to the final installation they have been highly professional and clearly know their business. Excellent quality blinds fitted in a complicated bay window, and the final result is better than we had expected.

February 9, 2026
Unprompted review
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Reply from London Blind Co. Limited

Thank you for taking the time to share your experience. We’re delighted to hear you were pleased with both the process and the final result. It’s great to know our team’s professionalism and attention to detail made a positive impression. We truly appreciate your support and hope you enjoy your new blinds for many years to come.

Rated 5 out of 5 stars

Efficient and Helpful

Excellent company to deal with and a vast range of choices available. Helpful advice given and no hard sell tactics. All in all a pleasant experience.

January 26, 2026
Unprompted review
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Reply from London Blind Co. Limited

Thank you for your kind feedback! We’re pleased you found the process straightforward and helpful, and that you enjoyed the experience from start to finish.

Rated 5 out of 5 stars

Would highly recommend

Fitter was punctual, polite & very efficient. Appreciated the advice of adding a box to the top of our roller blinds. They look great! Would definitely recommend.

December 4, 2025
Unprompted review
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Reply from London Blind Co. Limited

Thank you for your lovely feedback! We’re glad you’re pleased with the result and appreciated the fitter’s advice and professionalism. Your recommendation means a lot to us.

Rated 5 out of 5 stars

London Blind Company Limited is a local…

London Blind Company Limited is a local company to me and I like to support local business. I have used London Blind on many occasions and have found them to be helpful and efficient. I am always greeted pleasantly and given time to discuss my requirements with guidance as required. Having made a decision a mutual time is agreed for measuring. I am advised that a part payment is required on measuring followed by the balance on fitting. The fitters are always helpful and work efficiently.

December 4, 2025
Unprompted review
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Reply from London Blind Co. Limited

Thank you for your continued trust and support of our local business. We’re delighted to know you’ve consistently found our team helpful, efficient, and attentive. Your kind words and loyalty are truly appreciated.

Rated 5 out of 5 stars

An excellent blind from an excellent company

I have had an excellent experience with the company. Phil in the branch was very knowledgeable and helped me tremendously in helping me to make up my mind which blind to go for. The blind was fitted very quickly my his experienced fitter. I love it, a blackout blind that’s attached at the sides too so it doesn’t blow in when the window is open. Absolutely love it

September 23, 2025
Unprompted review
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Reply from London Blind Co. Limited

Thank you for your lovely review! We’re so pleased Phil and the team could guide you to the perfect choice and ensure a smooth installation. It’s great to hear you’re enjoying your new blind and its thoughtful design.

Rated 5 out of 5 stars

Friendly efficient service

Friendly efficient service. Thank you Phil for good communication and understanding and to the fitter who was super speedy and tidy

November 24, 2025
Unprompted review
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Reply from London Blind Co. Limited

Thank you for your kind words! We’re delighted to hear Phil and the fitter made the process smooth and efficient. Your feedback is much appreciated.

Rated 5 out of 5 stars

100%

I have used the London Blind company for very many years and once again I am totally delighted with the product I have chosen and the professionalism and care of the team.
Joe advised me on my selection of Blinds, fitted them with careful attention to detail and even came back straight away when I identified a small point that needed addressing.
I recommend the London Blind company without any reservation whatever.

November 4, 2025
Unprompted review
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Reply from London Blind Co. Limited

Thank you for your continued trust and thoughtful feedback. We’re so pleased the team delivered the level of care and attention you’ve come to expect. Your wholehearted recommendation truly means a great deal to us.

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Team were really helpful when we visited their showroom to discuss what we wanted. Our measurements were double checked and the order placed. Blind was custom made for us and fitted for us under two weeks later. Fitter was quick, efficient and courteous. Really pleased with the results. Would definitely recommend this company. Thank you.

October 27, 2025
Unprompted review
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Reply from London Blind Co. Limited

Thank you for your kind review! We’re so pleased the process was smooth from showroom visit to fitting, and that you’re happy with the result. Your recommendation and appreciation mean a lot to us.

Rated 5 out of 5 stars

1st Class Service

We recently had fitted Perfect Fit blinds in our bay window plus 4 roller blinds in our hall/stairs great quality and first class service from ordering to fitting.
We have used London Blind Co on numerous occasions over the years and have always received a first class service and would not hesitate to recommend to anyone who is the market for new blinds. Great Job .

October 1, 2025
Unprompted review
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Reply from London Blind Co. Limited

Thank you for your continued trust and wonderful feedback. We’re delighted to hear you’re pleased with your new blinds and that our team has consistently delivered the level of service you expect. Your recommendation means a great deal to us.

Rated 5 out of 5 stars

100% Recommend

Very happy with service and quality of new blinds . Whole process went very smoothly and particular thanks to James who installed them effortlessly. Glad I chose London Blinds who were recommended by a friend and I would also 100% recommend.

October 13, 2025
Unprompted review
London Blind Co. Limited logo

Reply from London Blind Co. Limited

Thank you for your lovely feedback! We’re so pleased to hear everything went smoothly and that James made the installation effortless. It’s great to know you’re happy with your choice and would recommend us in return.

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