London Efficiency Reviews 42

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I just used the services of London Efficiency for the second time and it was as good as the first time. On this occasion, David came to fix a leaking isolator value and serviced the boiler too.... See more

Rated 5 out of 5 stars

A pleasure to deal with from start to finish. We had a new Vaillant Boiler to install and LE were on the Vaillant recommended list. Thoroughly professional from the original survey and quote (Kenny),... See more

Rated 5 out of 5 stars

Thank you so much London Efficiency! I highly recommended using this company. Everything was exceptional from start to finish. The plumber that came to my home was very professional, friendly and... See more

Company replied

Rated 5 out of 5 stars

After having a major leak through My celling when returned off holiday. London efficiency came out in short notice fixed the leak and even cleared up the celling damage. Also they passed on deta... See more

Company replied

Company details

  1. Heating Contractor
  2. Drainage Service
  3. Engineer
  4. Gas Engineer
  5. Gas Installation Service
  6. Plumber

Written by the company

We are London Efficiency Ltd. Your local Fulham based Plumbing, Heating & Drainage specialist. As an independently run business with over 30 years experience in the plumbing and heating industry we are delighted to offer you an exceptional service at competitive rates. We pride ourselves on our local reputation and ongoing relationships with our customers, long-standing customer relationships are of the utmost importance to us, it is our promise to deliver quality and efficiency to home owners, landlords, small and medium size business owners across London. Fully insured and accredited by Worcester Bosch, Vaillant Group, Ideal boilers as recommended installers we continue to be focussed on offering our customers outstanding product knowledge along with exclusive extended warranties.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

42 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great boiler installation & servicing

I had a new boiler installed by London Efficiency. Was given lots of advice on the best one for me. Actual Installation was totally hassle free. I've since had my annual service through London Efficiency as well and the guys are always polite, prompt and professional. Highly recommended.

April 10, 2023
Unprompted review
Rated 5 out of 5 stars

Central heating system overhaul

Central heating system overhaul

Excellent experience- the guys who came to do my mother’s heating system was polite, quick and professional.
They left the house clean and tidy.
I have used London efficiency for many years now and wouldn’t use anyone else.

July 28, 2023
Unprompted review
Rated 5 out of 5 stars

Efficient clean professional…totally clean wore covers on shoes and Sept aftrr and hoovered

Efficient clean professional competitively priced company. Excellent team of workers.
Attended my Salon plumbed in basins/ boiler/ attended my flat sorted leaks and passed certificates for boiler . built my bathroom. youthful company positive energiy, can do approach with awareness to giving an excellent service as their motto

May 24, 2023
Unprompted review
London Efficiency logo

Reply from London Efficiency

Hi Lorraine,

Thank you for taking the time to leave such positive feedback!

It gives us great pleasure to know that our service exceeded your expectations and on behalf of our engineer and the whole team, we thank you!!

Kind Regards,
Customer Service - London Efficiency

Rated 5 out of 5 stars

Provided a great service

Provided a great service, cleaning and unblocking my kitchen sink. Ricky arrived on time, he was friendly and helpful and he made sure that everything was left in a clean condition before leaving.

I would definitely recommend London Efficiency based on the high quality of my experience with them.

May 22, 2023
Unprompted review
London Efficiency logo

Reply from London Efficiency

Hi Kieran,

Thank you for taking the time to leave this fantastic review, we will be sure to pass over your feedback to Rickie and the team!

We look forward to seeing you in the future!

Kind Regards,
Customer Service - London Efficiency

Rated 5 out of 5 stars

I have used London Efficiency for both…

I have used London Efficiency for both my flat refurbishments and been very happy with the service and finish of the works. Would 100% recommend and would never use anyone else!

September 10, 2022
Unprompted review
London Efficiency logo

Reply from London Efficiency

Dear Pamela,

We would like to thank you for taking the time to write us a review and we are glad to hear that you were happy with the services we provided.

Look forward to seeing you in the future.

Kind Regards,
Customer Service - London Efficiency

Rated 5 out of 5 stars

Electric shower installation

Excellent service, Jack came and replaced our electric shower. He was very polite and professional. The job was carried out clean and smooth. Would definitely recommend London Efficiency great company.

May 15, 2023
Unprompted review
London Efficiency logo

Reply from London Efficiency

Dear Klaudia,

Thank you for taking the time to leave such positive feedback, It's fantastic to know that you're so pleased with the service that you received from our Engineer Jack!

We will pass on your positive feedback and look forward to working with you in the future.

Kind Regards,
Customer Service - London Efficiency

Rated 5 out of 5 stars

Amazing service

Amazing service, girls in the office were so lovely and informative.
Operative turned up on time, he was polite tidied up and the tiling was amazing! Will definitely use this company again.

May 17, 2023
Unprompted review
London Efficiency logo

Reply from London Efficiency

Dear Customer,

Thank you very much for taking the time to post this review. We greatly appreciate you using our services and look forward to seeing you in the future.

We will pass your positive feedback onto our engineers and the team in the office who managed the appointment.

Kind Regards,
Customer Service - London Efficiency

Rated 5 out of 5 stars

Top company!

Top company, always reliable and there to help when we need them, even with emergencies. As a property management company, they are invaluable to us!

May 18, 2023
Unprompted review
London Efficiency logo

Reply from London Efficiency

Dear Chamberland Residential,

We would like to thank you for taking your time in leaving your 5 star review,

It is a pleasure to work with your company and we look forward to continue to work with you in the future!

Kind Regards,
Customer Service - London Efficiency

Rated 5 out of 5 stars

Can heartily recommend London Efficiency...

Can heartily recommend London Efficiency. They've serviced the boiler for me several times and also repaired a leak in dodgy pipework under the bath! Great team in the office as well as efficient engineers.

May 18, 2023
Unprompted review
London Efficiency logo

Reply from London Efficiency

Hi Anna,

Thank you for your brilliant review – we really appreciate it!

It gives us great pleasure to know that our service exceeded your expectations and on behalf of our engineer and the whole team, we thank you!!

We look forward to being of service again, should you require it.

Kind Regards,
Customer Service - London Efficiency

Rated 5 out of 5 stars

I had a radiator removed this morning

I had a radiator removed this morning. The young guy was so polite friendly. Was so tidy . Left no trace that wet plumbing work had been done. So so happy with the result. Would highly recommend this team of plumbers .

May 18, 2023
Unprompted review
London Efficiency logo

Reply from London Efficiency

Dear Karen,

Thank you for taking the time to leave such amazing feedback! We are delighted to hear you were happy with our services and found our engineer Kit to be polite, friendly and tidy.

We will make sure your positive feedback is passed onto Kit!

Thank you and look forward to seeing you in the future.

Kind Regards,
Customer service - London Efficiency

Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish. Spoken to Jade and Poppy in the office a number of times and always found them super helpful! Would highly recommend. Thank you.

May 18, 2023
Unprompted review
London Efficiency logo

Reply from London Efficiency

Dear MK Electrical,

Thank you for taking the time to share such great feedback in regarding your recent experience!
We are delighted to hear that Jade and Poppy in the office have been helpful, We will be sure to pass on your kind comments!

We look forward to seeing you in the future.

Kind regards,
Customer Service - London Efficiency

Rated 5 out of 5 stars

Thank you so much London Efficiency

Thank you so much London Efficiency! I highly recommended using this company. Everything was exceptional from start to finish.
The plumber that came to my home was very professional, friendly and very competent. He was prompt and sorted out my plumbing issues.

I’ve spoken to Jade in the office many times, and she is always super helpful.
The whole team are very organised and I cannot recommend them enough.

May 18, 2023
Unprompted review
London Efficiency logo

Reply from London Efficiency

Dear Lorraine,

Thank you very much for taking the time to leave positive feedback! We are delighted to hear you were happy with our services.

We appreciate your custom and look forward to seeing you in the future.

Kind regards,
Customer Service - London Efficiency

Rated 5 out of 5 stars

5 star service

After having a major leak through
My celling when returned off holiday.
London efficiency came out in short notice fixed the leak and even cleared up the celling damage.
Also they passed on details of others to help get my celling put back up ,
Great company and very polite
Will definitely be using again ,

April 21, 2023
Unprompted review
London Efficiency logo

Reply from London Efficiency

Dear Ben,

Thank you very much for taking the time to leave positive feedback! We are delighted to hear you were happy with our services.

We appreciate your custom and look forward to seeing you in the future.

Kind regards,
Customer Service - London Efficiency

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Would highly recommend.

March 16, 2023
Unprompted review
London Efficiency logo

Reply from London Efficiency

Dear Craig,

Thank you very much for taking the time to leave positive feedback! We are delighted to hear you were happy with our services.

We appreciate your custom and look forward to seeing you in the future.

Kind regards,
Customer Service - London Efficiency

Rated 5 out of 5 stars

I had no hot water London efficiency…

I had no hot water London efficiency came out very quick response solved the problem excellent work so professional friendly great service 100% recommend great work

May 17, 2023
Unprompted review
London Efficiency logo

Reply from London Efficiency

Dear Michael,

Thank you very much for taking the time to leave positive feedback! We are delighted to hear you were happy with our services.

We appreciate your custom and look forward to seeing you in the future.

Kind regards,
Customer Service - London Efficiency

Rated 5 out of 5 stars

Very polite and helpful staff

Very polite and helpful staff. Had my issues sorted very quickly. Good prices.

May 12, 2023
Unprompted review
London Efficiency logo

Reply from London Efficiency

Dear Laura,

Thank you very much for taking the time to leave positive feedback! We are delighted to hear you were happy with our services.

We appreciate your custom and look forward to seeing you in the future.

Kind regards,
Customer Service - London Efficiency

Rated 5 out of 5 stars

Highly Recommended

I work at a small independent estate agency in West London. We only use London Efficiency for our plumbing needs across the portfolio and at all times the team are brilliant to deal with.
All issues are accurately diagnosed and attended to in a timely matter. Could not recommend anymore.

May 17, 2023
Unprompted review
London Efficiency logo

Reply from London Efficiency

Dear Liam,

Thank you very much for taking the time to leave positive feedback! We are delighted to hear you are happy with our services.

We appreciate your custom and look forward to seeing you in the future.

Kind regards,
Customer Service - London Efficiency

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look