Londongastc Reviews 

188
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The training centre is top spec and always improving. I didn't know anything relating to gas until I signed up to do the Manage Learning Program. I usually finish work late but David takes his time t... See more

Rated 5 out of 5 stars

Great way of teaching and a brilliant set up with good size classrooms for effective teaching with boiler parts to gas meters available for visual aids to help understand any theory work. Lots of pr... See more

Rated 5 out of 5 stars

The guys here are amazing. Very efficient. I came from south London stayed the night and done the renewal in 2 days. Great refresher course. I highly recommend London gas training

Rated 5 out of 5 stars

Just got back from doing my courses with London Gas. Dave who led the course was absolutely brilliant and very knowledgeable. He has built the centre up from scratch over 5 years and honestly is one o... See more

Company details

  1. Training Centre
  2. Class
  3. Training School

Written by the company

We specialise in gas, electrical and renewables training with over 45 years experience at our first class training centre in Leighton Buzzard, Bedfordshire. We are very committed to providing an excellent service, our training ranges from short courses for tradespeople to full training programmes.


Contact info

4.9

Excellent

TrustScore 5 out of 5

188 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(188)

34 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recently last weekend completed my…

Recently last weekend completed my domestic CCN1 re assessment at London Gas Training centre. Great customer service from initial enquiry, booking and through to completing. Dave is very accommodating and even offers gas re assessment over 2 days, which when I made initial enquiry’s at other centres not many offer this. Pleasure dealing with this centre and will be booking more courses in future. Thanks again RSG Heating & Plumbing

June 7, 2025
Unprompted review
Rated 5 out of 5 stars

I read the reviews was very…

I read the reviews was very impressed,at the centre and the courses that they have here, from Gas Electrics and renewables don't understand why they got a 1 star review I attended a uvhw and water regulation course David and John were very informative and helpful I will defo be coming back here again and so will other members from my company.

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

G3 Unvented Hot Water Course

Dave was very helpful throughout my G3 UVHW course. From booking to completion, it was a pleasant experience, and I would highly recommend to anyone.

I will definitely be attending for other courses and when my tickets are up for renewal.

Thanks Dave!

June 9, 2025
Unprompted review
Rated 1 out of 5 stars

Unprofessional Centre

I attended this training centre to enrol on the 'government funded' Air Source Heat Pump Certificate. I was then told, whilst there, that I needed to complete additional certificates in order to receive my Air Source Heat Pump qualification. These exams were rushed and conducted without proper professionalism. Afterwards, I was asked to pay over £900 for these extra certificates.

I later found out from another training provider that these extra certificates were not actually required. I raised a complaint and received a partial refund from David, but the whole experience caused a great deal of stress and left me feeling that I had wasted both my time and money.

The course date was also changed at the last minute, with the reason given being that government funding had been cut for this course. This forced me to cancel important weekend mothers day plans. I later discovered this explanation was not accurate, and he just needed to reapply for the funding.

I don’t usually leave negative reviews, but I felt it was important to share my experience to warn other tradesmen. I gained very little from the course and I would not recommend training here.

April 7, 2025
Unprompted review
Londongastc logo

Reply from Londongastc

Thank you for your feedback. We are sorry to hear you were dissatisfied, and we would like to clarify a few points regarding your experience.
The Heat Pump Training Grant is a government-funded scheme designed to cover the cost of eligible heat pump training for those seeking MCS accreditation. As clearly stated in the scheme’s eligibility criteria and in our communications with you prior to booking, a minimum of NVQ Level 2 in plumbing or Gas Safe registration is required, along with Water Regulations and Unvented Hot Water Systems qualifications. You confirmed to us that you did not hold Water Regs or Unvented certifications, which is why you enrolled in and completed both courses with us on 29th and 30th March 2025.
You were charged £702, not “over £900” as stated in your review. These fees were for the prerequisite training, not the grant-funded heat pump course itself.
Your initial complaint came a month after the course was completed, based on information from another training provider suggesting these prerequisites were not necessary. However, our training and accreditation are aligned with NICEIC requirements, which were confirmed with them directly. Upon their review, it was found that you did, in fact, already hold the necessary prerequisites—information you did not provide during enrolment and which was not supported with documentation at the time. Despite this, we refunded you £400 as a goodwill gesture for the additional training.
Regarding the onsite guide book purchase, you chose to buy it at the price of £47.98. We also offered a full refund if returned unused, which you declined.
As for the change in course date, this was due to updated government guidance indicating the grant would end in March. We acted swiftly to inform all participants and offered the option to reschedule. You chose to attend and rearranged your personal plans accordingly.
Lastly, your claim that others had similar issues is not supported by our records. In fact, among the participants on your course were professionals from the Houses of Parliament and an MCS-registered company, and no complaints were received from them.
We strive to deliver clear, compliant training and make every effort to resolve concerns fairly and professionally. We are always happy to support constructive feedback, but we feel your review does not accurately reflect the facts.
If you have any remaining concerns, please do reach out to our team directly

Rated 5 out of 5 stars

Just Finished my ASHP course at London…

Just Finished my ASHP course at London Gas Training,
the facilities are so good they have such a selection of different heat pumps with working underfloor and radiators the trainers are so knowledgeable and full of experience. if you are going to do your ASHP course I highly recommend using this centre, they are very accommodating. Five Stars I will be coming back to do more courses as they cover Gas and Electric.

May 22, 2025
Unprompted review
Rated 5 out of 5 stars

Good heat pump course

I recently completed the Heat Pump Installation and Maintenance course at this institute, and I’m extremely satisfied with the quality of training provided. The course was well-organized, combining both theoretical knowledge and hands-on practical experience. The instructors had deep expertise in heat pump systems and made complex concepts easy to understand.

I now feel confident working with heat pump technology, from system design and installation to troubleshooting and maintenance. The training has truly enhanced my professional skills and opened up new opportunities in the renewable energy sector. I’m glad I chose this institute—highly recommended for anyone serious about building a future in low-carbon heating solutions.

May 20, 2025
Unprompted review
Rated 5 out of 5 stars

Very good

Very good, learnt a lot and helpful staff! And great training center

May 20, 2025
Unprompted review
Rated 5 out of 5 stars

Really impressed with the course and…

Really impressed with the course and Dave as a person. He was incredibly helpful with getting me qualified to install air source heat pumps, he even opened on a Saturday for me to help me out and go the extra mile

May 19, 2025
Unprompted review
Rated 5 out of 5 stars

MET1 Day course

London gas training centre, 5 stars, 10/10
Did my MET1 here booked with Dave and met Dave for first time, and what a nice man and very knowledgeable. Dave was more than happy to help and explain the course in depth.
The day course was great and really enjoyed it.
Highly recommend 100%
Cannot wait to do other course with Dave 💪👍

February 8, 2025
Unprompted review
Rated 5 out of 5 stars

I just completed my air source heat…

I just completed my air source heat pump course by David who i can honestly say was fantastic. I completed my water regs and unvented aswell. David gave me really good price and by far beat every one elses. Definitely will be coming back in the further. Thank you london gas

November 16, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended for my ACS

Highly recommended for my ACS, learnt a lot from a great friendly team. Dave and John were really helpful.
If interested run a lot renewable energy courses.

November 6, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look