Good company, did exactly what they said. Test results arrived in a few days. My only dislike is the posting, you can only post Mon to wed which I understand the reasoning but it was very difficult t... See more
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Review summary
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Reviews shaping this summary
Sent blood as described for ferritin and vit D - activated correctly. No results after waiting 3 working days. Disappointing poor service. And have sent email to correct email address. No one to... See more
Company replied
Speed. Accuracy, responsiveness, ease of adapted sampling (I got a hospital colleague to do a venepuncture*) and clear instructions (except the ones I ignored*). And you're cheaper and quicker than... See more
Wouldn’t use again honestly. They sent a very passive aggressive postcard within the pack regarding making sure you do the test right and examples of complaints they’ve had. Results are not interprete... See more
Company details
Written by the company
LHC Medical Lab is dedicated to helping you take charge of your health. Whether you want to improve your overall wellbeing, stay proactive about potential health concerns, or simply understand your body better, we’re here to guide you. Our goal is to make health monitoring simple and accessible through a wide selection of reliable, confidential blood tests and health checks designed to give you the answers you need. We offer a variety of easy-to-use home test kits, designed for convenience and privacy. Simply collect your blood sample at home using the kit provided, send it to our laboratory, and receive your results within 24 to 48 hours of sample arrival. Everything you need is included, making it a straightforward and discreet way to stay on top of your health with fast turnaround and trusted results.
Contact info
Queen Mary Innovation Centre, Suite 7, Lab, 42 New Road, E1 2AX, London, United Kingdom
- 07752597552
- info@lhclab.co.uk
- londonhealthcompany.co.uk
4.0
Great
850 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 65% of negative reviews
Typically replies within 1 week
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Reply from London Health Company
Thank you, Stephanie! We're really pleased you were happy with the speed of your results. We appreciate your feedback!
Test had full instructions easy to…
Test had full instructions easy to follow Had results emailed within a week
March 3, 2026
Reply from London Health Company
Thank you, Sharon! We're glad you found the instructions clear and easy to follow, and that your results arrived promptly. Thanks for your support!
Reply from London Health Company
Thank you, Lukasz! We're pleased you received your results quickly and had a good experience with us!
HbA1c Blood Sugar Test - should you fast or not?
Good and efficient service.
However I've knocked 1 star off as they ask on the form for you to indicate whether you have fasted for the test or not and despite the instructions being very specific there is no information as to whether you need to do so or not.
March 9, 2026
Reply from London Health Company
Dear Chris,
Thank you for your feedback, we’re really pleased to hear you found the service good and efficient.
We appreciate you highlighting this point about fasting. To clarify, fasting is not required for this test, but we understand that this could have been made clearer in the instructions. We’ll take this on board to help improve our guidance for future customers.
Thank you again for your helpful feedback!
Thank you for reply me and happy for…
Thank you for reply me and happy for results . Well
March 12, 2026
Unprompted review
Reply from London Health Company
Thank you! We're really glad you were happy with your results and our response. We appreciate your feedback!
At home hba1c - really great!
Decided to purchase a hba1c home test kit between my usual diabetic follow ups. I sent the test Monday lunch time and received my results via email on Tuesday evening, which was amazing! No issues at all, and was able to reassure me that I am maintaining glycaemic control. Thanks!
March 10, 2026
Unprompted review
Excellent very efficient processed the…
Excellent very efficient processed the result on the same day they received it,
March 10, 2026
Unprompted review
Excellent service
The instructions on the test kit were very clear . I was emailed when the sample arrived at the lab which was reassuring. Results were emailed to me within 3 working days in a clear format .
February 28, 2026
Very smooth running process
Very smooth running process. Excellent instructions in order to obtain sample. Very quick turnaround. Would definitely use again.
March 10, 2026
Unprompted review
Very fast delivery and very fast…
Very fast delivery and very fast results. Fantastic service 😀
February 20, 2026
We ate so thrilled with the…
We are so thrilled with the professional support we received from this company, specially from Luna. We got the results so quickly and when I spoke to her she was so happy to help. Can’t thank you enough Luna. We recommend this company to anyone.
March 6, 2026
Unprompted review
Very fast and reliable results
Very fast and reliable results. Easy to follow instructions and clear report with detailed explanations of normal ranges, as well as reasoning for abnormal results.
February 24, 2026
Very quick with the results very…
Very quick with the results very professional and test easy to follow
March 5, 2026
Unprompted review
This is an excellent service
This is an excellent service. Very efficient, really clear instructions, fast turnaround for results and good value for money. I recommend .
February 23, 2026
Got my results back less than 48 hours…
Got my results back less than 48 hours after putting in the postbox. Instructions were clear in the box and results well reported. Will be using again!
February 23, 2026
I received the packaging on a Thursday…
I received the packaging on a Thursday and after reading the enclosed instructions waited until Monday to take the blood sample. Took it at 11am, posted it at 15:30pm Monday, by Tuesday morning had a message to say they had received the sample and by 5pm Tuesday had the results sent.
A great experience from start to finish, easy to follow instructions, very quick to get my results. A 5 star service for sure.
March 2, 2026
Would not recommend at all
System involves suppling a surprising amount blood which was not possible for me with the small lancet. Instruction not clear either about posting. Waste of my money i am afraid.
March 4, 2026
Unprompted review
No plan B
Unable to produce anything like enough blood to provice the sample required. Chat bot just directs you to buy more lancets, which would have been a waste of money.
February 20, 2026
Easy to administer and very prompt in…
Easy to administer and very prompt in both despatch and return of results. Highly recommended.
February 20, 2026
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