London Medical Concierge Reviews 31

TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

LMC's services truly impressed us. Faced with an urgent issue that demanded multiple alterations to our PCR requests within a single day, Hannah and Kirsty handled everything with exceptional patience... See more

Rated 5 out of 5 stars

Excellent service! LMC (Kerris and Lucille in particular) have been beyond brilliant with our last minute business & personal requests for pre-travel PCR tests & post travel Day 2 & Day 8 request... See more

Company replied

Rated 5 out of 5 stars

London Medical Concierge are a great company to work with. We have been using LMC since the beginning and they always accommodate accordingly! We are prone to changing times, adding or removing visits... See more

Company replied

Rated 5 out of 5 stars

Having worked as the Unit Photographer on series 2 of The Great for the past nine months through the Covid pandemic, I relied heavily on LMC to organise my daily Covid PCR tests to meet the strict f... See more

Company replied

Company details

  1. Local Medical Service
  2. Diagnostic Center

Written by the company

London Medical Concierge offers innovative and reassuring navigation through all areas of medical treatment, providing access to priority consultations via our extensive network of leading clinical specialists. Our experts can assist you if you wish to self-fund your treatment, or utilise your own private medical insurance cover.


Contact info

4.1

Great

TrustScore 4 out of 5

31 reviews

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Rated 4 out of 5 stars

LMC's services truly impressed us

LMC's services truly impressed us. Faced with an urgent issue that demanded multiple alterations to our PCR requests within a single day, Hannah and Kirsty handled everything with exceptional patience and kindness. They were incredibly responsive and ensured we were consistently informed during the entire process. The team at LMC exceeded expectations by providing innovative solutions tailored to our specific demands, and the results certificate arrived exactly as scheduled. We wholeheartedly endorse their services!

January 4, 2026
Unprompted review
Rated 5 out of 5 stars

I cant recommend this company more…

I cant recommend this company more highly. Superb service at a worrying time. They liaised with my medical insurance as well and got all fees covered. Use this organisation, it is superb.

August 8, 2023
Unprompted review
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Reply from London Medical Concierge

Thank you Steve for the lovey review and feedback. Always here if you need us! Best wishes, LMC Team

Rated 5 out of 5 stars

Fantastic company who have managed the…

Fantastic company who have managed the testing for 20+ colleagues seamlessly with a super reliable at home/concierge testing. Working with LMC has been very smooth with excellent communication and they have endeavoured to accommodate all of our testing needs. A special shout out to Mark Hollands-Martel who has been an absolute gem to work with. Thank you so much Mark and LMC team!

July 11, 2023
Unprompted review
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Reply from London Medical Concierge

Thank you so much Rumali for your lovely feedback! It's a pleasure working with you and your team. Always here if you need us! Best wishes, LMC Team

Rated 5 out of 5 stars

Super speedy service

The London Medical Concierge get things sorted very efficiently.
The staff are very friendly and always find the right experts for any medical need. I would thoroughly recommend them.

May 18, 2023
Unprompted review
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Reply from London Medical Concierge

Thank you so much for the lovely review and recommendation Viv!
It is a pleasure to be able to support you and we are always here to assist with anything you need.
Best wishes,
The LMC team.

Rated 5 out of 5 stars

Great service!

Great service, very responsive - I have used them multiple times in 2022 and they were always extremely professional and a pleasure to deal with - great team work!

October 8, 2022
Unprompted review
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Reply from London Medical Concierge

Thank you so much for the great review!
It was a pleasure to be able to support you and anything we can assist with, please do reach out.
All the best,
The LMC team.

Rated 5 out of 5 stars

London Medical Concierge have been excellent

London Medical Concierge have been excellent at providing a swift service for Covid testing. They excel at great customer service and understanding the customers needs.

November 28, 2022
Unprompted review
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Reply from London Medical Concierge

Thank you so much for the lovely review Inga!
It was a pleasure to be able to support you and anything we can assist with, please do reach out.
All the best,
The LMC team.

Rated 5 out of 5 stars

I have worked with many concierge…

I have worked with many concierge companies over the past 3 years and this one is the best! Everyone on the team is so communicative and appears willing to help. They have made it so easy to work in the US to book services for my teammates in the UK. I really can't say enough about how great this team is.

October 14, 2022
Unprompted review
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Reply from London Medical Concierge

Hi Julie!
Thank you so much for your lovely review. We are so delighted to be able to assist you and we look forward to working with you again.
All the very best
The LMC team!

Rated 5 out of 5 stars

Brilliant service

In the middle of an emergency LMC not only found us the right care incredibly fast, sorted out all the complexities around insurance, negotiated between the NHS and the private doctors, they also provided huge emotional support, understanding and reassurance. I can't rate them too highly

June 20, 2022
Unprompted review
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Reply from London Medical Concierge

Thank you so much for the lovely review Lee!
It is a pleasure to be able to support you and anything we can assist with, please do reach out.
All the best,
The LMC team.

Rated 5 out of 5 stars

Production Covid Testing

I have been using LMC to book PCR tests for our production team at work. LMC have been efficient, responsive and lovely to deal with. Kerris has been so helpful when we have needed last minute tests and I know I would recommend LMC to anyone in the biz!
Thanks x

June 9, 2022
Unprompted review
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Reply from London Medical Concierge

Hi Ellen! Thank you so much for the review! Really appreciate it. It is such a joy working with you and we look forward to working with you again.
All the best
Kerris and the LMC team.

Rated 5 out of 5 stars

Lifesavers….

I was diagnosed with ‘idiopathic Pulmonary Fibrosis’ in May 2017. This is a very aggressive scarring of the lungs with a 2 to 3 year life expectancy. I was put on the transplant list in September 2019. I continued to decline with oxygen at home my only help. The hospital really can do very little pre transplant except wait for an organ to arrive. It reached a point where I needed help as I was no longer able to walk. Trinity hospice had provided an end of life package. Then I was put in touch with LMC. They swiftly arranged 24 hour nursing at home.
We were no longer able to navigate the ‘system’ (all transplants are strictly NHS). Kirsty at LMC started working behind the scenes, keeping me on the radar and constantly being in touch with my consultants as well as other professors and experts across the country for opinions/advice etc.
I had about a week to live when I was called into hospital, put on life support and 24 hours later had a double lung transplant in July 2020.
There is extremely strict protocol regarding transplants and nobody is given ‘special treatment’. I am certain though that without Kirsty’s research and resolve and steering us though the maze I would not be here today.
Post transplant the hospital care is impeccable and I have not required LMC’s assistance apart from a couple of emergency Covid tests!
Thank you LMC.
Barney

June 3, 2022
Unprompted review
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Reply from London Medical Concierge

Hi Barney,
Thanks so much for the lovely review. It's such a pleasure to be able to support you and we really appreciate you taking the time to post this review.
All the best,
Kirsty and the LMC team.

Rated 5 out of 5 stars

10/10 RECOMMEND

I cannot say enough good things about them! My boss needed a last minute Covid test and they made the whole process seamless. Kirsty was so wonderful to deal with. She made sure everything was taken care of in such a short amount of time. Kerris was punctual & friendly! It's so amazing to find a company you can trust and rely on !!! Will absolutely be recommending

April 12, 2022
Unprompted review
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Reply from London Medical Concierge

Thank you so much for the lovely feedback Alissa! We really appreciate looking after you and your boss and can't wait to support you again.
All the best,
Kirsty and Kerris and the LMC team.

Rated 5 out of 5 stars

If i could give 10 stars i would

If i could give 10 stars i would! London Medical Concierge is fantastic! On-site Covid testing is made so easy with the services they offer!
10/10 recco!

February 10, 2022
Unprompted review
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Reply from London Medical Concierge

If we could give your review 10 stars we would too! :)
Thank you so much for the lovely review Linda. It's a great pleasure to support you.

Rated 5 out of 5 stars

The team and service are second to…

The team and service are second to none. The turnaround on appts last minute is exceptional and coverage for London and outside of London appts is incredible. I honestly cannot rate them highly enough, nor can I thank them enough for the assistance they have given me on a large Netflix TV drama and Disney TV drama. Thank you guys, you’re the best!

February 10, 2022
Unprompted review
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Reply from London Medical Concierge

Thank you much for the lovely review Thomas! It's been an absolute pleasure working with you and we hope to be able to work with you in the future!

Rated 5 out of 5 stars

Extremely professional and attentive

Extremely professional and attentive; LMC's network of contacts is unrivalled.

February 8, 2022
Unprompted review
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Reply from London Medical Concierge

Thank you so much for the review! It's ab absolute pleasure working with you.

Rated 5 out of 5 stars

London Medical Concierge - Excellent!

London Medical Concierge offer reliable, timely, and professional PCR testing services. We live about an hour from London in a quite remote location, and despite the distance and inconvenience, they are always prepared to make the trip to arrange our PCR tests for personal (eg following exposure) or travel-related reasons. They are very responsive over email and prompt in making any requested testing arrangements. They do individuals and large groups. It has really been a great help to know we can rely on their services during this stressful time. Highly recommend for convenient, quick PCR testing!

February 4, 2022
Unprompted review
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Reply from London Medical Concierge

Thank you so much for your amazing and lovely review Moudhy. We love working with you and look forwarding to working with you in the future!

Rated 5 out of 5 stars

London Medical Concierge are great...

London Medical Concierge are a great company to work with. We have been using LMC since the beginning and they always accommodate accordingly! We are prone to changing times, adding or removing visits last minute and asking for Day 2 tests all the time...Hannah in particular, has dealt with all our requests with such understanding and always helps manages to squeeze us in whenever! If there has been mishaps on either end, they have always been sorted very quickly...they are a lovely team to liaise with and would recommend to anyone!

February 3, 2022
Unprompted review
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Reply from London Medical Concierge

Thank you so much for your lovely review Emily. We love working with you and look forward to a continued collaboration!

Rated 5 out of 5 stars

The team at London Medical Concierge is…

The team at London Medical Concierge is amazing!!
All tests were arranged from New York for someone traveling to the UK.
I thought this would be a daunting task and, frankly, I was a bit concerned.
Not only did Lana and her team make scheduling - and everything else - easy, it was seamless.
Many thanks and hats off to London Medical Concierge. They are the best!!

February 3, 2022
Unprompted review
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Reply from London Medical Concierge

Thank you so much for the review, it's so lovely to have your review and that we are able to support you. We look forward to working with you in the future.

Rated 5 out of 5 stars

Very professional service and quick…

Very professional service and quick response time to every inquiry. Highly recommend.

February 2, 2022
Unprompted review
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Reply from London Medical Concierge

Thank you so much for the lovely review Judy! It's a pleasure being able to support you and we look forward to working with you in the future!

Rated 5 out of 5 stars

Top Shelf Service

A most excellent, professional and responsive service. They have always delivered and are incredibly reliable.

February 1, 2022
Unprompted review
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Reply from London Medical Concierge

Thank you so very much for the review Andrew! It's such a pleasure being able to support you and I hope that we can continue to support you in the future!

Rated 5 out of 5 stars

Highly recommend - I can't fault their services

I can't fault their services - fast response and super fast results. Extremely helpful and knowledgeable in assisting in which test is needed and when. Definitely recommend and they will be my 'go to' for any testing needs.

February 1, 2022
Unprompted review
London Medical Concierge logo

Reply from London Medical Concierge

Thank you so much for the lovely review! It's a pleasure working with you and we look forward to continue supporting you.

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