London Pregnancy Clinic Reviews 

677
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 137 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the medical staff and reception teams for being exceptionally thorough, friendly, and professional during every appointment. Many individuals highlight the calm and welcoming atmosphere, noting that practitioners take plenty of time to address questions and ease pregnancy-related anxiety. Consumers consistently describe the ultrasound scans and overall services as top-tier, offering clear imagery and valuable clinical insights. Reviewers also value the exceptional customer support and reassurance provided throughout their prenatal care journey. However, some people mentioned that test results can take a couple of weeks or occasionally experience minor reporting delays.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism and warmth.... See more

Service

Customers had positive experiences with service, highlighting the friendly, supportive, and highly... See more

User experience

Clients share positive opinions on user_experience, highlighting comfortable appointments and advanced... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that appointments are easy to book... See more

Quality

Users describe satisfaction with the overall quality, highlighting that premises meet high standards and are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very friendly and warm staff. Lovely clinic environment and easy to get to in central London. The sonographer was really lovely and made us feel comfortable through the scan. She was also extremely th... See more

Rated 5 out of 5 stars

The website set out really clearly what services were on offer so I could compare them to other providers and knew which scan to book. All fees were clearly explained up front. The booking process and... See more

Rated 5 out of 5 stars

After a previous loss through a genetic condition we decided to have a NIPT test done, we were very nervous but knew this was the best decision for us. The team were so friendly and Ms Desi was so ki... See more

Rated 5 out of 5 stars

I had a 16-week scan with Dr Diane Nzelu and she was absolutely amazing. Walked me through everything in detail and even advised on measures to take based on my history to prevent and monitor growth r... See more


Company details

  1. Pregnancy Care Center
  2. Doctor
  3. Obstetrician-Gynecologist
  4. Medical Diagnostic Imaging Center
  5. Midwife
  6. Women's Health Clinic

Written by the company

London Pregnancy Clinic is your one stop pregnancy service specialising in early pregnancy scans, Non Invasive Prenatal Testing (NIPT) such as the Harmony Test and Panorama AI. We are experts in fetal and maternal medicine and aim to provide professional and caring service to pregnant women in London. Our clinic is conveniently located in the City of London and we offer appointments on Monday to Saturday including evening and same day appointments. Our founder and medical director is Dr Fred Ushakov who is an internationally recognised specialist in Fetal Medicine with over 35 years of experience. We developed a range of pregnancy scans which we believe is optimal for every pregnant woman. Our signature scan is the 10 week scan which aims to exclude various structural anomalies as early as at 10 weeks. We provide the Harmony Test - a Non Invasive Prenatal Test (NIPT) which determines the chance for Down's Syndrome.


Contact info

4.9

Excellent

TrustScore 5 out of 5

677 reviews

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4.9

All reviews

(677)

132 reviews in the last 12 months

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Rated 5 out of 5 stars

we sadly had bad news at our scan but I…

we sadly had bad news at our scan but I was very impressed with how well everyone at the clinic handled our news. There was lots of compassion and care in a very welcoming and clean and nice space. We will hopefully be back again for our next pregnancy

May 21, 2025
Rated 5 out of 5 stars

Wonderful experience with Dr Fred Ushakov

I had the privilege of having all my scans with Dr. Fred during my first pregnancy, and now, during my second, he continues to provide exceptional care. His extensive experience and compassionate approach have been invaluable throughout both pregnancies. Dr. Fred's expertise and dedication have made a significant difference in my pregnancy journey.
I trust him completely and would highly recommend him to anyone seeking outstanding prenatal care.

April 8, 2025
Rated 5 out of 5 stars

Wonderful experience

Wonderful experience. Lovely facilities, very warm and friendly staff, and clearly experts in the field. Would highly recommend

May 10, 2025
Rated 5 out of 5 stars

The team were wonderful from start to…

The team were wonderful from start to finish. We booked in for NIPT, which included a 10 week scan as part of the package. Our sonographer was very experienced and friendly, the appointment didn’t feel rushed at all. They sent us photos and a couple of videos of baby moving, which was very special. We got our results super quickly within a week. Couldn’t recommend them enough!

May 9, 2025
Rated 5 out of 5 stars

Brilliant service

As I live a little outside of London we had a virtual consultation with Dr Diane Nzelu following an abnormality found on a routine growth scan. I’d had to undergo a lot of additional testing but unfortunately without more invasive investigations which were deemed too high risk at that stage, we couldn’t get any definitive answers. This sent me spiralling and I was incredibly anxious and upset. I was interested in some of the more comprehensive NIPT tests that the London Pregnancy Clinic offered and whether these would be appropriate for us. The clinic kindly arranged this consultation to discuss options.

Dr Nzelu was amazing. She was so kind and knowledgeable. She took the time to explain everything and make sure I understood, she was very clear in communicating what our options were and she really helped make the whole situation feel so much more manageable. Thankfully my follow up scans were all normal so the rest of my care was managed through the NHS but I was so impressed with their knowledge, communication and very grateful for the service they offered. I would definitely recommend them.

February 27, 2025
Rated 5 out of 5 stars

This is our second time using the…

This is our second time using the clinic and I would highly recommend to anyone navigating fertility challenges. The appointment was scheduled very quickly and Dr Prashant was incredibly helpful. I’ve already recommended him to multiple friends.

April 29, 2025
Rated 5 out of 5 stars

Excellent service

The London Pregnancy Clinic were extremely thoughtful and caring at what can be a very anxious and difficult time. They went out of their way to accommodate me and the Dr even offered to come in early to do a scan for me when I couldn't make any of the online slots. I really appreciate the way the clinic handled my case and I would not hesitate to use them again, thank you!

April 22, 2025
Rated 2 out of 5 stars

Although I asked on the phone and…

Although I asked on the phone and confirmed it is an easy procedure, mine was extremely painful and uncomfortable. And they haven’t mentioned on the phone that I need to take painkillers beforehand. I wish I was informed better so that I could prepare myself appropriately.

April 10, 2025
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Reply from London Pregnancy Clinic

Dear Patient,

We are very sorry to hear that you experienced pain and discomfort during your procedure. Patient comfort and safety are always at the centre of what we do.

As explained on the phone, as an outpatient centre we offer procedures that are generally well tolerated — most patients report only mild discomfort.

Following a thorough internal review, we confirmed that two emails were sent to you — one immediately after booking and another 24 hours before your appointment. Both clearly stated, in highlighted text, the recommendation to take a painkiller one hour before your procedure. These emails also contained our Patient Information Leaflet, which was created specifically to help patients prepare for this procedure. The leaflet reiterates the advice to take a painkiller beforehand, and you confirmed to us that you had read and understood it ahead of your appointment.

We’re sorry that your experience did not match your expectations. However, we are confident that our team provided appropriate and timely information to help you prepare.

Kind regards,
The London Pregnancy Clinic Team

Rated 5 out of 5 stars

My husband & I chose to go with the…

My husband & I chose to go with the London Pregnancy Clinic after reading past reviews and we can confidently say it was the right choice. We had gone with the NIPT test as well as the 12 and 20 week scan and both experiences were wonderful. Amazing reception staff, as well as the specialist and Doctors and efficient timing when sending reports and scan images to you after the appointment. I would 100% recommend this clinic to my loved ones for their exceptional care in handling sensitive matters and professionalism. Lastly, the attention to detail and high tech equipment made the experience worth every penny. Thank you so much to the team for making my first pregnancy journey an enjoyable one.

April 15, 2025
Rated 5 out of 5 stars

High-quality scan & Genuine сompassion

I had my second scan at the London Pregnancy Clinic at 16 weeks. During this scan, some anomalies were found. Dr. Ushakov explained the findings to me in a gentle and informative manner, and suggested a further course of action. This was incredibly valuable, as I felt lost and unsure of what to do at the time.

Thanks to this scan, I was referred for genetic testing to rule out any serious conditions. The NHS staff were impressed that the anomaly had been detected so early in the pregnancy — it gave us more time to consider our options and arrange all the necessary follow-up tests.

Fortunately, all the test results came back normal. We are very grateful to Dr. Ushakov and the entire team for the high-quality scan and the compassionate support we received throughout. I would definitely recommend this clinic to anyone.

April 4, 2025
Rated 5 out of 5 stars

Great experience with viability scan

Both sonograhers were lovely, made me feel very comfortable and explained everything clearly. Appointment wasn’t rushed and we were happy with the information and scans we received. Will likely go back for future scans

April 7, 2025

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