had booked a car on 14.2.26 and i booked from addis baba the app is very good and i booked and got prompt msg , the driver came in time and very professional, i cant recall his name but he was from sr... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Upon arrival at Heathrow, we were given clear instruction where to meet and the waiting time for driver to pick us. Driver was accomodative and patient and helped us with our bags. It's pricier comp... See more
Company replied
Had hospital appointment on Sunday 23April.Booked outward journey online and was charged £11.50 but could not book return as did not know how long appointment would be.Phoned to arrange return from ho... See more
Company replied
The driver was 15 minutes late arriving, which hurts even more at 5:10am. That said, he was perfectly fine when he arrived, we were still in plenty of time for our flight, booking online was easy, and... See more
Company replied
Company details
Written by the company
Situated in the heart of London and providing an array of Minicab or private hire services all across the city, London Radio Cars has been in business for more than twenty years. We first established our enterprise in 1996, and since then, we are achieving success day by day in all departments. We only hire qualified and fully trained drivers, control room & Administrative staff. Our promise for quality has alluded to our bona fide success as one of most efficient London transportation services. Our Philosophy: Our philosophy here at London Radio Cars is that customers matter the most. No matter what, we will do our best to enhance the customer experience and provide an amazing service to every customer, with no room for errors or mishaps. Our organization believes that every customer should get an AMAZING, RELIABLE & EXPERIENCED service. Customer satisfaction is our top-most priority, and we go the extra mile to make sure that the needs of customers are fulfilled!
Contact info
Rear Of 539-541 Kingsbury Road, NW9 9EG, London, United Kingdom
- 0208 204 1234
- bookings@londonradiocars.com
- londonradiocars.com
4.4
Excellent
190 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic service
Fantastic service. Bang on time for a trip to Gatwick airport during a train strike. Let me know when the driver was on his way to pick up so I knew all was fine. Would highly recommend.
June 26, 2022
Reply from London Radio Cars
Hi Helen,
We're very glad to hear you're pleased with our Airport transfer service from NW5 to London Gatwick South Airport. We're thrilled to hear that our Driver arrived On time and you enjoyed your trip with minicabs.co.uk
Thanks for taking the time to share your thoughts and feedback with us and considering our user friendly website minicabs.co.uk to book for Airport transfers.
We look forward to you travelling with us again
Kind Regards,
Customer Care
Good service
June 17, 2022
Reply from London Radio Cars
Hi N Sam,
We are happy to know that you've had a great experience with our Airport transfer service from London Heathrow Airport to St Pancras.
We appreciate that you took the time to leave such a lovely review.
Our company values put customer satisfaction as top priority and we are committed to our customers.
We hope to provide you a taxi service again in the near future.
Kind Regards,
Customer Care
Have used many times
Have used many times, always punctual, polite drivers who help with luggage. Best prices in london.
June 16, 2022
Reply from London Radio Cars
Hi Ginita,
We’re happy that you had a great airport transfer service from North Harrow HA2 to London Heathrow Airport.
We are glad to hear your minicab driver went out of his way to help with your luggage.
We are absolutely delighted to know that you have used our cab service twice and every time we were able to meet your expectations. Our goal is 100% customer satisfaction and we strive to provide just that for all our customers. We pride ourselves in offering the best minicab service in London, with polite & courteous drivers with clean vehicles and competitive fares.
We hope to provide you a taxi service again in the near future.
Kind Regards,
Customer Care
Excellent service.
June 9, 2022
Reply from London Radio Cars
Hi Alex,
Hearing that you had an awesome experience from Tulse Hill to Harlesden NW10 is the best thing we could hope for. Thanks for taking the time to share your thoughts and feedback with us and considering our user friendly website minicabs.co.uk
We look forward to you travelling with us again.
Kind Regards,
Customer Care
15 minute late pickup, otherwise good
The driver was 15 minutes late arriving, which hurts even more at 5:10am. That said, he was perfectly fine when he arrived, we were still in plenty of time for our flight, booking online was easy, and the price was better than what we found elsewhere.
June 5, 2022
Reply from London Radio Cars
Hi Mark,
We pride ourselves in offering the best minicab service in London, with polite & courteous drivers with clean vehicles and competitive fares. We're very glad to hear you're pleased with our Airport transfer service from NW5 to London Stansted Airport. Thanks for taking the time to share your thoughts and feedback with us and considering our user friendly website London Radio Cars to book for Airport transfers.
We look forward to you travelling with us again
Great service
Great service. However, the head office cancelled the wrong booking (the account instead the cashback booking)
May 31, 2022
Reply from London Radio Cars
Hi Alex,
Thanks for leaving such an excellent review.
Glad to know that you booked through our iOS mobile minicab App. It's fast, convenient and safe. We are happy to know that you've had a great experience with our Airport transfer service from London Heathrow Airport to West Norwood.
We look forward to seeing you again.
Kind Regards,
Customer Care
Do NOT enforce written reviews!
To Trustpilot: forcing me to write a review will cause a negative reaction. Surely 5 stars is self-explanatory!!!
May 4, 2022
Reply from London Radio Cars
Hi Easely,
We are so delighted that you rate our service as 5 stars as we strive to provide just that for all our customers.
We Look forward to seeing you again soon.
Kind Regards,
Customer Care
Got to my destination early because the…
Got to my destination early because the driver was so efficient!
April 21, 2022
Reply from London Radio Cars
Hi Holly,
We're very glad to hear you're pleased with our service.
Thank you so much for taking the time to leave such a kind review. We will also pass your feedback to our driver as well.
Kind Regards,
Customer Care
Reply from London Radio Cars
Hi Mr Murji,
We are happy to know that you've had a great experience with our Airport transfer service from Harrow Weald to London Heathrow Airport. Our priority is customer service and we are ecstatic that we met that mark!
We hope to provide you a taxi service again in the near future.
Kind Regards,
Customer Care
Reply from London Radio Cars
Hi Shivali,
We’re very sorry to hear that you had an unpleasant experience with us. We’ll use your valuable feedback to deliver an even better experience next time and we would love to make things right if you could give us another chance.
Again, thank you for taking the time to share your feedback.
Kind Regards,
Customer Care
Driver was there in good time
Driver was there in good time. Efficient and courteous. Overall very good.
April 4, 2022
Reply from London Radio Cars
Hi Richard,
We are absolutely delighted to hear the inspiring feedback for our minicab driver. We pride ourselves in offering the best minicab service in London, with polite & courteous and professional drivers.
Kind Regards,
Customer Care
Quick and easy to book
Quick and easy to book. Reliable service with reasonable rates. Would recommend.
March 31, 2022
Reply from London Radio Cars
Hi Annabel,
Thanks for leaving such an excellent review. Glad to know that you booked through our minicab Website. It's fast, convenient and safe. Our company values put customer satisfaction as top priority and we are committed to our customers.
We hope to provide you a taxi service again in the near future.
Kind Regards,
Customer Care
Pick-up at London Heathrow was one hour…
Pick-up at London Heathrow was one hour late. Taking an Uber next time.
February 24, 2022
Reply from London Radio Cars
Hi Mihkel,
We’re very sorry to hear that you had an unpleasant experience with us. We’ll use your valuable feedback to deliver an even better experience next time and we would love to make things right if you could give us another chance.
Again, thank you for taking the time to share your feedback.
Kind Regards,
Customer Care
Reply from London Radio Cars
Hi Patricia,
Thank you for the wonderful review and for taking the time to share your feedback for our London Minicab service. We're thrilled to hear that you made online booking with www.londonradiocars.com and enjoyed our Airport Transfer Service from Luton Airport to NW1. Our priority is customer service and we are ecstatic that we met that mark!
Looking forward to catering you in the future!
Kind Regards,
Customer Care
Cheap service but unprofessional driver
Really didn't like the way my driver seemed to be more focused on watching and singing along to some music video playing split screen on his satnav. Twice missed the correct turn and journey took longer than it needed to. Cheap service which is good, but driver was unprofessional.
February 13, 2022
Reply from London Radio Cars
Hi Vikash,
We’re very sorry to hear that you had an unpleasant experience with us. We’ll use your valuable feedback to deliver an even better experience next time and we would love to make things right if you could give us another chance.
Again, thank you for taking the time to share your feedback.
Kind Regards,
Customer Care
Driver arrived a few minutes late…
Driver arrived a few minutes late meaning it was a close shave to catch the train I had booked the cab to take me too. He also had some difficulty finding the address for the pick-up. The journey itself was satisfactory.
January 9, 2022
Reply from London Radio Cars
Hi Mr Andrew,
We’re very sorry to hear that you had an disappointing experience with us. We’ll use your valuable feedback to deliver an even better experience next time and we would love to make things right if you could give us another chance.
Again, thank you for taking the time to share your feedback.
Regards,
Customer Care
Reply from London Radio Cars
Hi Gulya,
We're happy to see that you had a 5-Star experience at London Radio Cars from SE16 to Paddington Train Station.
Thank you so much for the positive rating.
Hope to serve you again soon.
Kind Regards,
Customer Care
The driver was early and extremely…
The driver was early and extremely courtesious throughout, I would recommend the company.
December 27, 2021
Reply from London Radio Cars
Hi Martin,
Thank you for the wonderful review and for taking the time to share your feedback for our London Minicab service. We're thrilled to hear that you made online booking with www.londonradiocars.com and enjoyed our Airport Transfer Service from Deptford SE8 to Heathrow Airport. Our priority is customer service and we are ecstatic that we met that mark!
Looking forward to catering you in the future!
Regards,
Customer Care
DO NOT BOOK a fare with them
DO NOT BOOK a fare with them. Outrageous taxi company, cab arrived late, not sorry at all, called the company number who told me there was nothing to worry about, not sorry either and let alone the fact they did not want to give no refund nor compensation. TERRIBLE!
December 20, 2021
Reply from London Radio Cars
Hi Remy,
We’re very sorry to hear that you had an unpleasant experience with us. We’ll use your valuable feedback to deliver an even better experience next time.
Again, thank you for taking the time to share your feedback.
Regards,
Customer Care
Reply from London Radio Cars
Hi Rajesh,
We are very happy to hear that you've had a great experience with our Airport transfers service from Queensbury to Heathrow Airport and we are even more pleased with your inspiring feedback for our minicab driver.
All of our cab drivers in London are Professional, Courteous and Friendly.
Looking forward to seeing you again in the near future.
Regards,
Customer Care
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.