Londons Finest Reviews 213

TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Most reviewers were let down by their experience overall. Many people were dissatisfied with the products, frequently reporting poor quality and that items did not match advertised descriptions or images. Customers also found that sizing was consistently incorrect, with items often being much smaller than expected. The return policy was a significant point of frustration, as many found it difficult and expensive to return items, especially since products often had to be shipped back to China. Some people also experienced issues with refunds, with many only being offered partial refunds or facing complicated processes to get their money back.

What people talk about most

Product

People report negative experiences with product quality and accuracy. Many consumers received items that were... See more

Quality

Reviewers consistently express strong dissatisfaction with product quality. Many describe items as shoddy,... See more

Return policy

Customers consistently note negative experiences with the return policy. Many reviewers report that returning... See more

Refund

Reviewers highlight ambiguous aspects of refund. Many customers report difficulties obtaining full refunds,... See more

Price

Clients share negative opinions on price, consistently reporting that products are overpriced for their poor... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Like other reviews this company is definitely NOT London based. Shoes I ordered came from CHINA & are of very poor quality, at least 2 sizes too small & certainly cannot be classed as Orthopaedic wi... See more

Rated 1 out of 5 stars

Yet another drop-shipping "company" selling cheap Chinese goods - masquerading as a London based store. They create a professional looking website and use London in the name. Look carefully no Londo... See more

Rated 1 out of 5 stars

Hi unfortunately I have had a very bad experience. Brought some sandals had them only a month. Unfortunately this company refuses to do anything about the issue. I fully understand about goods being... See more

Rated 1 out of 5 stars

Avoid this company like the plague, it’s a big SCAM operating out of China. Also Melbournes Finest and other similar names… Although I have received a full refund from PayPal who acted extremely well... See more


1.2

Bad

TrustScore 1 out of 5

213 reviews

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Rated 1 out of 5 stars

In Short Steer well Clear

In Short, Terrible.
Poor quality fleece from China. Nothing to do with London. No Quibble money back guarantee is a joke. The day it arrived I emails told them of the shoddy poor quality garment and requested a refund in full and where to send the garment back to. Told me they only have one returns distribution centre in Thailand and the postage would be Circa £15.00. I demanded they returned my funds in full and the cost of the postage they declined but did offer £15.00 credit for another garment and I can keep the item. Again I refused. Despite numerous attempts using the Consumer Goods act. They still refused to pay me back in full. I wrote them one last email to tell them I had started my refund from my credit card and they would get it back on my behalf. Happy ending when I got my £35.00 back in full. Beware of this and many similiar outfits like these. Chinese poor quality Tat.
Steer Well Clear.
Regards

Phil

February 3, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered what was described as a wool…

Ordered what was described as a wool fairisle jumper. Took ages to arrive and when it did it was a very poor quality sweatshirt. Returning it was a nightmare. It has to go back to China so I had to settle for a 10% refund. DO NOT BUY FROM THIS COMPANY. IT SELLS RUBBISH.

January 19, 2026
Unprompted review
Rated 1 out of 5 stars

Facebook

Facebook - I have wrote some reviews on here about how I successfully claimed a refund from my bank through Visa - not a credit card my debit card.

I then made it my mission to alert people about this company on Facebook - who are complicit in this companies success of scamming people. On every advert I saw from them I wrote “CHECK TRUSTPILOT” after 20 years on FB I have been permanently banned, I’ve lost all my photos and memories of my late husband.
This shows the bots and the platform are supporting these crooks

January 4, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely disappointed with the item…

Absolutely disappointed with the item when it arrived, it was a present for my wife for Christmas. I apologised to her and without it being worn it will be going straight to a charity shop. Very poor quality nothing like the image shown this is a con as these items are not cheap. Original price £70.00 I wouldn't have been interested at £7.00. I won't be bothering to send the item back as from previous reviews it seems like a trial. Avoid this website at all costs.

December 25, 2025
Unprompted review
Rated 1 out of 5 stars

It took a long time to arrive when I…

It took a long time to arrive when I tried on coat that I ordered allowed extra size for extra room for jacket under neath. The sizes are so ridiculously small extra large mens size just fitting my wife who is a medium womens size really pissed off with them would not recommend them to anyone

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT USE

DO NOT USE! Waited weeks for dresses to arrive, awful quality & bombarded with emails when l wanted to return making it as difficult as possible.

November 1, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER!!!!

Do not order from this company. Cheap Chinese crap - shipped over on a slow boat. Dress ordered was NOTHING like the pics as advertised. Trading Standards should really get involved. Gutted I didn't read reviews first ! You live and learn.

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

Clothing received eventually

Clothing received eventually, terrible quality and not even good enough for use as dusters, cost over £100. and nearly £30 to return and they won’t even refund me.
Disgusted with them.

August 29, 2025
Unprompted review
Rated 1 out of 5 stars

Facebook should have done more!!

Facebook should have done more!!
Ok. Like everyone else reviewing, I was scammed! My fault. I should have checked reviews. But I think the bigger worry or even crime is Facebook allowing this to remain on their platform for so long. Shame on you Facebook

October 13, 2025
Unprompted review
Rated 1 out of 5 stars

Should be done under the Trades…

Should be done under the Trades Description Act, they are NOT in London or even UK and they are NOT finest of anything except scamming people. Same as all the others who have been conned by these deceitful people, long delivery time, shoddy goods, discount offers, no returns address given, no phone number, I cannot understand how Facebook can keep on accepting their ads. I paid by PayPal and I got a full refund, once PP saw the Trustpilot reviews.

September 29, 2025
Unprompted review
Rated 1 out of 5 stars

I am disgusted with this company…

I am disgusted with this company brought a pair of black sandals which were so comfortable and helped my collapsed arch only had the for 2 months and they have spilt in half. Cost me £30.00 false advertising cheap and nasty quality and no reply from the company I have sent 3 e-mails this company needs to be shut down

September 24, 2025
Unprompted review
Rated 1 out of 5 stars

Item sent wrong size I asked for a two…

Item sent wrong size I asked for a two X-Large I couldn’t get my arm in sleeve material is cheapest you can find also asked where dispatched from don’t know they said absolutely rubbish Now received a message from the company saying to return the item for replacement they want to charge me half the delivery absolutely rubbish

September 19, 2025
Unprompted review
Rated 1 out of 5 stars

Yet another drop-shipping "company"…

Yet another drop-shipping "company" selling cheap Chinese goods - masquerading as a London based store. They create a professional looking website and use London in the name. Look carefully no London phone number or shop address. They just take your orders and arrange shipment of cheap stuff from China. Avoid.

September 16, 2025
Unprompted review
Rated 1 out of 5 stars

Call themselves London’s Finest…

Call themselves London’s Finest…. Took nearly 4 weeks for goods to arrive, nothing like the product advertised, cheap looking. Told me that it would cost me £30 to send back to China but they would offer me 15% off the price if I wanted to keep the items. It’s a con…. Avoid at all costs.

August 7, 2025
Unprompted review

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