London Sock Co. Reviews 

5,077
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 372 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and comfortable fit of the socks, highlighting their vibrant colors and stylish designs. Many appreciate the premium feel and robust construction, with some noting impressive longevity. The customer service team receives frequent commendation for being highly responsive and professional, often going above and beyond to resolve issues. The ordering process is generally smooth, with delivery typically fast. However, some customers also noted significant issues with delivery, including orders going missing, arriving very late, or experiencing unexpected customs charges. A few people also felt that the product quality was inconsistent, mentioning concerns like threads coming out, socks not being as soft as expected, or not holding up well over time.

What people talk about most

Product

Customers consistently note positive experiences with product quality, praising the robust construction,... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the robust construction and excellent... See more

Delivery service

Clients share positive opinions on delivery service, with many praising fast and efficient delivery times,... See more

Customer service

Users describe positive interactions with customer service, often highlighting the helpfulness, speed, and... See more

Order

People report ambiguous experiences with order, with some customers praising the ease of ordering and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love these socks. The blend of Scottish lyle cotton, polyamide and elastene means they breathe, don't slip, and fit all day inside a goodyear welted leather Oxford very comfortably. The array of co... See more

Rated 5 out of 5 stars

The absolute best British milled and designed socks, hands down. My son’s fav gift every Christmas / birthday! He loves the colours and the collabs; McLaren being his favourite!

Rated 5 out of 5 stars

My shipment went missing. As soon as I reported it Georges swung into action. The resolution was handled swiftly and professionally . I have in the past, with other companies had shipments go missing.... See more

Rated 5 out of 5 stars

George at London Sock resolved a problem with delivery of an order for me. George was friendly, prompt, attentive and professional. The issue as confusing because the order had been partially filled... See more


Company details

  1. Men's Clothing Store
  2. Fashion Accessories Store
  3. Tuxedo Shop
  4. Underwear Store

About London Sock Co.

Written by the company

VISIT HOMEPAGE
SHOP INDIVIDUAL PAIRS
SHOP GIFTS
CONTACT US
London Sock Co. was founded on a belief that the little things – like socks – have the power to make a big difference. A great pair of socks can transform not just your style, but your state of mind. We love how a dash of colour can keep the grey at bay. Can help you walk brighter. The truth is, an appreciation for the little things lies at the heart of our brand. It starts with the quality yarns we choose, the attention to detail in the designs and our signature gift boxes. Importantly, it also extends to the little things we can do to make a difference for others. With every order, we donate a pair of socks to charity as a part of our Share a Pair initiative.

London Sock Co.

Written by the company

Walk Brighter

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.5

All reviews

(5,077)

384 reviews in the last 12 months

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Rated 2 out of 5 stars

First order never arrived

First order never arrived, so a replacement order was sent and there was quite a large additional charge to pick it up from the post office, duty plus additional delivery charges. Often disappointed with DHL

March 16, 2026
London Sock Co. logo

Reply from London Sock Co.

Thanks for your feedback, Noel - sorry to hear about the issues with your order and the added frustration around the charges.

For deliveries to Canada, orders can be subject to VAT, import duties, and/or taxes once they arrive in the country. These fees aren’t set or controlled by us - they’re determined by Canadian customs authorities and can vary depending on the shipment.

We ship orders on a Delivered Duty Unpaid (DDU) basis, which means we don’t collect these charges at checkout and unfortunately can’t predict what they may be in advance. If ever in doubt, it’s best to check with your local customs office for more information on potential fees.

We completely understand how frustrating this can be, especially alongside the delivery issues, and we appreciate you taking the time to share your experience.

Best wishes,

Team LSC

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service. From experience I know the London Sock Company want their customers to be 100% satisfied with their purchase.
The range of socks are manufactured to a high standard. A choice of colours and styles unequaled in my opinion.

April 19, 2026
Unprompted review
Rated 3 out of 5 stars

I like the socks with the design. Not happy that they arent over the calf

I like the socks with the design. I am not happy that they arent over the calf.

March 13, 2026
London Sock Co. logo

Reply from London Sock Co.

Hi Derek,

Thanks for your feedback, we’re glad you like the design!

The pair you ordered is our Shaken and Stirred style, which is designed to sit at mid-calf rather than over-the-calf and this information is listed clearly on the product page on our website.

We understand that fit preferences can vary, so we really appreciate you sharing your thoughts.

If you’re specifically after a longer, over-the-calf fit, feel free to get in touch and we’d be happy to point you in the right direction.

Thanks again for your support!

Best,

Team LSC

Rated 4 out of 5 stars

Excellent quality trainer socks but little colour choice

These are my favourite socks for tennis - they are the nicer trainer sock with a raised back on the ankle. Unfortunately you have stopped doing other colours like turquoise which is really disappointing- you only do a box of 4 - 2 white and 2 blue…please bring back other colours..would have given 5 stars if a better range of colours were made available- these are very expensive socks so more choice would encourage me to purchase more

March 13, 2026
Rated 5 out of 5 stars

Amazing customer service

I had an issue with my delivery and once it was reported to them they quickly responded and investigated for me. George then went above and beyond to help rectify the issue. He was very friendly and accommodating and we now have our delivery on its way again. Thanks team

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great service from a great company

George helped me sort out a difficulty I had with exchanging an item. He was friendly, quick and very helpful, and I'm delighted to be getting the correct size socks. I've been shopping with London Socks Company over a few years, and I always get compliments on my socks

April 16, 2026
Unprompted review
Rated 1 out of 5 stars

One of the 6 pairs of socks was…

One of the 6 pairs of socks was different color and size that I ordered. Shop agreed to replace that pair, and claimed to dispatch it immediately. It’s been now nearly 2 months and I still don’t have my socks!

March 2, 2026
London Sock Co. logo

Reply from London Sock Co.

Dear Piotr,

Thank you for your feedback.

I can see that a member of our team responded to your customer service email and processed a replacement for you on 2nd April, and that this has already been dispatched.

As the order is being shipped to Hong Kong, delivery can take up to 15 business days, so it should still be on its way to you.

We completely understand your concern given the wait, but please rest assured that your replacement is in transit. If it doesn’t arrive within the expected timeframe, do let us know and we’ll be happy to look into it further.

Best regards,

Team LSC

Rated 5 out of 5 stars

QUALITY

The Studio Collection, Socks by Michael Fisher, Pink socks arrived today. Wonderful, truly wonderful.

April 1, 2026
Unprompted review

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