Lonestar of London Reviews 

147
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Purchased a boho lanyard as a gift and its lovely. Despite me putting the wrong delivery address on my order, a quick email and everything was sorted. Order process was easy, packaged lovely and deliv... See more

Rated 5 out of 5 stars

Well designed item, good quality. Like the forest green colour (Alya cross body) Delivered promptly and nicely packaged. Would like to see additional optional clip-on pouch to carry lipstick and keys... See more

Rated 4 out of 5 stars

Initially sent the wrong size case but an email to customer services sorted the issue and replacement sent super quick, sent back at own expense but a photo of the post office receipt meant I got refu... See more

Rated 5 out of 5 stars

Bought a gorgeous cross-body bag for work. I work in events and need access to my phone at all times. Great to be able to slot in a credit card or room key too. Design has been well thought o... See more

Company details

  1. Bags and Luggage Store

Written by the company

Lonestar of London offers you a range of cross body phone case bags, the perfect solution to a busy life. With the option to select from a range of bags and a variety of interchangeable straps, key rings and wristlets, you can define your own style. Practicality is not forgotten, with space for cards, cash and keys, simply pick up your bag and head out of the door to face your day. The epitome of ‘Style on the move’.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

147 reviews

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4.7

All reviews

(147)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Boho Lanyard

Purchased a boho lanyard as a gift and its lovely. Despite me putting the wrong delivery address on my order, a quick email and everything was sorted. Order process was easy, packaged lovely and delivered really quickly. Thank you.

July 31, 2026
Rated 5 out of 5 stars

Beautiful and amazing service

Purchased the blue boho bracelet and it is gorgeous! It arrived really swiftly and is functional but so pretty too. Think everyone I know will be getting one for the foreseeable! Great service and a really unique item. Love it x

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great product with quick delivery

I placed this order not knowing anything about the company and fingers crossed the product was going to be as expected. Well I absolutely love your product. I am a size 16-18 so some items which look good on a model can be snug on a larger person. This is perfect. I love that I can tuck my phone in my pocket too so it’s not swinging about. It was delivered very quickly too.

June 29, 2026
Rated 5 out of 5 stars

fast delivery but no idea i ordered…

fast delivery but no idea i ordered such a thick neck chain. `i like it as its durable and does not show dirty in wine red with a hand holder too. I let the gas man. look at my phone and started admiring it ,..great for men and women .

February 26, 2026
Rated 3 out of 5 stars

Check your phone case

My mistake but I don’t think the advertising highlights enough the sort of case you need to fit this lanyard. The iPhones have microphones or speaker ports at the base which aren’t covered by the case. Therefore I cannot use my new lanyard with my current phone case.

February 26, 2026
Lonestar of London logo

Reply from Lonestar of London

Hi Rachel

We are sorry to hear you have had problems with the connector for our lanyards. The lanyard connector is specifically designed to fit in to the space in the phone case which allows for the charging port. As we state on our site, the connector works with most cases and it doesn't interfere with either the microphone or the speaker ports. If you would like any further guidance on the use of the connector then please refer to our how to use videos on our site. Many thanks.

Rated 2 out of 5 stars

disappointed frankly

disappointed frankly. The case was so heavy that it stopped the functioning of the phone the strap looked cheap and was really creased and the free’strap’ I received was clearly a handbag strap not a phone strap. I will be sending it all back.

December 3, 2025
Lonestar of London logo

Reply from Lonestar of London

Hi Jane. We are sorry to hear that you were disappointed with your purchase. Our Electra cases are incredibly popular and light and they are carefully designed to fit specific phone models. There is no restriction on the use of the phone while in the case. The leather strap is coiled for delivery but loses any creases with use and the free additional strap is designed for both phone bags and phone cases. We will deal with your return and refund promptly.

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