Look Fabulous Forever Reviews 9,619

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 25 reviews, reviewers overwhelmingly had a great experience with this company. Many customers express strong satisfaction with the products, particularly noting their suitability for mature skin and the high quality of items like blushers, primers, and long-lasting lipsticks. People appreciate the effectiveness of the makeup, with many finding that it performs well, such as mascara that stays put and eyeliner that glides on smoothly. Reviewers also frequently praise the skincare range, highlighting how it makes their skin look and feel wonderful, and that the products are gentle on sensitive skin. However, some people were dissatisfied with certain product aspects, such as compact hinges breaking, eyeshadows becoming powdery, or eyeliner disappearing quickly. There were also mentions of mascara wands being problematic and drying out too fast, and issues with foundation color matching and texture on the skin. Additionally, some customers found the packaging bulky or wasteful.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the high quality and suitability for... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the high quality of various... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love Look FF blusher it’s the best one I have used for mature skin. I purchased the compact to try to reduce my use of plastic sadly the hinge broke within a few weeks, LFF where great and replaced... See more

Rated 5 out of 5 stars

LFF always delivery promptly and keeps you up to date about your delivery. I love their products, they are absolutely fabulous for older faces. Primers, eye shadows, pencils, blushers are amazing.... See more

Company replied

Rated 4 out of 5 stars

The face primer provides an excellent base for foundation. Unfortunately the packaging is bulky with wasteful double plastic casing. The eye primer is in a better, small tube, easy to apply and is als... See more

Rated 4 out of 5 stars

I have been using LFF eyeshadows and highlight for a few years now and I really like them although I do find that some eyeshadows go very powdery at times . I ordered a highlight this week and as usy... See more


Company details

  1. Cosmetics Store

Information provided by various external sources

Our philosophy is simply that age is no barrier to looking fabulous. Our makeup is specially formulated for older faces, eyes and lips and is designed to work with the challenges of ageing.

Hassle-free returns

We offer a no quibbles returns policy!

Try our makeup for 30 days and if you are not happy, you can return for an exchange for a full refund. Contact our team of professional makeup advisers for more information on 0808 168 7447

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great skin care products!!

LFF day and night cream is lovely. So soothing!! Originally, I ordered the Hydrating Hold Face Serum, which was really hydrating but because I felt it was a bit too expensive, I decided to give it a miss, which was a mistake, because it definitely makes a big difference to the finished result. After watching the informative videos that LFF provide us with, I realised that I was overdoing the amount required and it ran out too quickly, hence why I thought it to be too expensive! I have now re-ordered it, using the correct amount and very pleased that I made the decision to do so.

February 13, 2023
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear aetch1

Many thanks indeed for taking the time and effort to write a fabulous review, it is much appreciated.

Warmest wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

Shopping with LFF was extremely easy

Shopping with LFF was extremely easy, and my order arrived super fast! I'm also loving my products. I'll be ordering more items in the future.

January 27, 2023
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Barbara

Many thanks indeed for taking the time to write a super review which we very much appreciate.

Warmest wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

Treat yourself…

I thought I would start the new year refreshing my makeup products so after browsing the internet for companies that aim towards the needs of more mature skin, I found Look Fabulous Forever. What I love about this company is the tutorials that take you through product applications, beautiful, good quality packaging and well thought out compacts that you can easily open by pressing a button.. The cream blush is so easy to apply and looks very natural without the sparkle that sometimes accentuates fine lines. The concealer is another winner for me, covers the dark areas around my eyes perfectly. The website is easy to navigate, seamless ordering process with quick delivery too. I am looking forward to my next purchases 😊

January 30, 2023
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Suzanne,

Thank you so much for your fabulous 5 star review and welcome to the LFF family.

We really do appreciate your feedback. Also don't forget to check out Tricia's Super Troopers on Facebook. A fabulous bunch of LFF ladies from all over the world.

Stay fabulous 💜

Julie Proctor
Customer Service Manager, MUA and Beauty Expert
Look Fabulous Forever

Rated 5 out of 5 stars

Make up

Absolutely can’t do without the face primer and continuous cover. Have been using them for five years.

February 9, 2023
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Thanks Marjorie

This is fabulous to hear!

Warmest wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

High quality products that work…

High quality products that all work really well for me - from makeup to skin care. Most recently I’ve reordered more face primer and love the hydrating face mask. Delivery is excellent- always prompt.

January 28, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service and excellent…

Excellent service and excellent products which are not over priced. We (my husband and I) love the moisturising day and night cream. After walking in the cold wind recently his face look a bit sore so I suggested he use my moisturiser and although not every day he still uses it frequently. He likes it because it’s not greasy but stops his face from getting sore. I also like the exfoliation, hand cream, lipstick and primer and eye shadows.

February 7, 2023
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Pat,

Thank you for taking the time to write a fabulous 5 star review.

So nice to hear your husband uses the day cream too. I have heard lots of husbands are using the LFF skincare. It really does work a treat.

Warm regareds

Julie Proctor
Customer Service Manager, MUA and Beauty Expert
Look Fabulous Forever

Rated 5 out of 5 stars

Good quality products

Good quality products. Fast delivery. What is there to dislike?

February 7, 2023
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Karen,

Thank you for your fabulous review. We really do appreciate you taking the time to give us such feedback.

Stay fabulous 💜

Julie Proctor
Customer Service Manager, MUA and Beauty Expert
Look Fabulous Forever

Rated 5 out of 5 stars

Look Fabulous Forever make up

I bought the Warm make up starter kit and no shimmer neutral trio eye shadow. Quick delivery. I have watched the tutorials and applied my make up accordingly. It went on smooth and lasted all day. I was very surprised how the lip stick brought the look together. It is a shade I would never have bought myself. It was commented on how lovely it looked. I will be buying more products when I can afford it. I just love watching the tutorials and getting hints and tips for mature ladies.

January 21, 2023
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Sandra,

Thank you so much for your fabulous 5 star review. We truly appreciate your feedback.

It helps to spread the word to likeminded people like you who would also love to watch our fabulous tutorials and try our makeup for older faces.

Thank you and stay fabulous 💜

Julie Proctor
Customer Service Manager, MUA and Beauty Expert
Look Fabulous Forever

Rated 5 out of 5 stars

As usual, great!!

As usual, great all round! Really good products (especially the exfoliator) and the free gift of the hand cream was amazing! Even my nails were looking better in just a few days!! Previous purchase of eyeshadow and eyeliner (taupe) are fantastic, as is the extremely natural looking blusher. I haven’t bothered with makeup for years and am happy to have found these!

January 25, 2023
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Elizabeth

Many thanks indeed for taking the time to write a fabulous review. You made our day.

Warnest wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

Excellent service as usual

Excellent service as usual.
Cannot rate their primers highly enough.

January 11, 2023
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Oh

This is super to hear, thanks so much!

Warmest wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

An LFF customer of four years

An LFF customer of four years, totally satisfied as they honour their Return policy which I have only used once as I experimented finding the most suitable colours of the All Day Lasting Lipstick.
Good value products, especially Primers. Love the tutorials which encourage you to experiment at home without sitting at a makeup "bar"

January 21, 2023
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Clare

Many thanks indeed for taking the time to write a super review, it is much appreciated.

Warmest wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

I received my products within days 3 of…

I received my products within days of ordering, 2nd order for the Face Primer, I would definitely recommend this. I also ordered the Trio of eyeshadows, as I have very sensitive eyes, up to now I’ve not had a problem.

February 1, 2023
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Kathleen

Many thanks indeed for taking the time to write a fabulous review, much appreciated.

Warmest wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

I ordered a replacement of the…

I ordered a replacement of the translucent face powder and as always the ordering was quick and easy and it arrived within a short time. The product is beautiful and glides on easily giving a smooth flawless finish.

February 5, 2023
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Janetta

This is fabulous to hear, thanks so much for taking the time to write a super review.

Warmest wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

Great Company

The time between ordering and receiving it is very timely. They respond to the order placed, when it is shipped and can be expected. I'm in the States and its usually within a couple of weeks from ordering that I receive the order.
A very high quality product. Easy application , with videos on their web site if I have any questions about how to use it.

February 2, 2023
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear M Kosinski

Many thanks indeed for taking the time to write a fabulous review. We really appreciate it.

Warmest wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

Well

Well, as always service and products are excellent. I recently ordered the soft eyeliner in blue - great. So I then ordered another eyeliner in deep plum - it was awful, it just made my eyes look red and sore. Now I know LFF will exchange things that don't suit, but I thought I would just give it a try with the blue over the top, and hey presto I have a nice brown eyeliner.
( I am an inbetweener in skin tone.)

January 30, 2023
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear SVW

Many thanks indeed for you fabulous review and sharing your clever inventiveness. It s much appreciated.

Warmest wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

Brilliant products and customer service.

Have been using LFF products for over 2 years and they never disappoint. Good quality and a delight to use. Customer service is second to none and a no quibble returns policy, even if you have chosen a colour that doesn't suit you.

January 18, 2023
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Carol

Many thanks indeed for taking the time to write a fabulous review, it is much appreciated.

Warmest wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

Made for the Older Women

Easy to use website, good advice, explanations and tutorials. Everything made for the older women, makeup, skin and hair care. Payment and confirmation ideal. Delivery very quick.

January 20, 2023
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Linda

Many thanks indeed for a fabulous review, much appreciated.

Warmest wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

Just perfect

My order came very quickly and was nicely presented. The make up works very well. I watched some of the online tutorials which increased my confidence with using the products.

January 26, 2023
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Clear Sighted

This is fabulous to hear, thanks so much.

Warmest wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

Lovely products and easy to use.

Lovely products and easy to use.
Over the months I have purchased several LFF products and have made repeat purchases of the best ever Smooth as Silk face primer and lipsticks. I usually prefer pinks and Sweet Pea is a firm favourite, however I also made a bold purchase of the Cherry Red and Fuchsia lipsticks which I also love.
The tutorials have also encouraged me to be a bit more daring and try both the beauty balm and foundation. To me both are weightless and does not feel heavy at all.
When I’m fully made up in LFF products I feel very glamorous and look my best .

February 2, 2023
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Claire

Thank you so much for this fabulous review. if you are not already a member why not join Tricia's Super troopers on Facebook and share your glamour with our other lovely members?!

Warmest wishes,

Caroline
LFF Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look