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lookincredible.co.uk Reviews 3,472

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TrustScore 3 out of 5

3.2

Perfume Store
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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers frequently praise the competitive pricing of products, often noting that the company offers some of the best deals online. Many people are satisfied with the quality of the products received, describing them as well-packaged and as described. Several consumers also appreciate the promptness of delivery and the good service provided. However, some people were dissatisfied with aspects of the order and delivery process. Issues included orders arriving incomplete or not at all, and a lack of clear shipping information or confirmation emails. Some customers experienced significant delays in receiving their items, even when paying for expedited delivery, and a few reported difficulties in getting refunds for undelivered products.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product. While many customers praise the great prices, value, and... See more

Delivery service

Consumers find delivery service to be ambiguous. Many customers praise quick delivery times, with some... See more

Order

Clients share ambiguous opinions on order experiences. Many reviewers express frustration with delayed... See more

Price

Customers consistently note positive experiences with price. Many reviewers praise the fantastic and amazing... See more

Service

Reviewers mention ambiguous feedback about service. Many customers praise the fast and efficient service,... See more

Based on these reviews

Rated 4 out of 5 stars

I read the reviews after i ordered and panic set in. After receiving a conformation email and nothing else I sent an email inquiring about delivery. The team’s response was fast and professional. The... See more

Rated 4 out of 5 stars

Great product at a great price. Well packaged, delivery a little slower than expected but it was around Christmas and other firms were also slower than usual.

Rated 4 out of 5 stars

Great value product. Only negative no shipping information. However when emailed got a prompt reply. Happy with site

Rated 4 out of 5 stars

Decent products fair price. Would be 5* but they dispatched half the order within days but took two weeks to fulfill the whole order which was supposedly all in stock l but got there in the end no har... See more

Company details

  1. Perfume Store
  2. Beauty Supply Store
  3. Health and Beauty Shop

Written by the company

Lookincredible is your premier destination for luxury beauty and fragrance at unbeatable prices. We offer an expertly curated selection of top brands and exclusive products, ensuring every customer finds their signature scent or beauty must-have with ease. With fast shipping, responsive customer support, and a commitment to delivering the best value, we make online shopping seamless, satisfying, and indulgent. Discover beauty, discover value — only at Lookincredible.

Contact info

3.2

Average

TrustScore 3 out of 5

3K reviews

5-star
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1-star

Replied to 17% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

If I could give zero I would

If I could give zero I would.
I ordered 2 nail varnishes. I received one nail varnish in neither of the colours I had ordered. I have still only been refunded for one nail varnish. This company and its customer service is disgusting - DO NOT USE THEM!

March 25, 2026
Unprompted review
Rated 1 out of 5 stars

It's a SCAM !!!!!

No Stars !!! I should have read the reviews before I made my purchase. I made a purchase of a perfume set and never received a confirmation. I tried phoning but no one picked up. I emailed and asked for a refund and yes, they emailed me back. They gave no explanation why I did not receive a confirmation or my perfume. I am now letting my bank get my money back. DO NOT BUY FROM THIS SCAM COMPANY !!!!

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered 3 urban decay glitters that…

Ordered 3 urban decay glitters that were a fantastic price I thought to good to be true but my order arrived perfectly well packaged and only took 7 days even when I messaged them they replied very quickly with an update wilk def be using again :-) thankyou

March 21, 2026
Unprompted review
Rated 1 out of 5 stars

Rubbish service

They accepted my order and then cancelled the day my product was due for delivery. Rubbish service. Will not be ordering from this company again.

March 13, 2026
Unprompted review

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