Loop Mobile Reviews 14

TrustScore 3.5 out of 5

3.3

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Company details

  1. Cell Phone Store
  2. Computer and Accessories Store
  3. Electronics Store
  4. Used Computer Store

Written by the company

Loop Mobile is a premier destination for refurbished Apple products and accessories, offering a wide array of iPhones, MacBooks, iPads, Apple Watches, and others. Our commitment to quality is evident in the rigorous 75-point check, ensuring each device is fully functional. Customers can enjoy substantial savings with discounts up to 70%, coupled with the assurance of a 12-month warranty. Loop Mobile's eco-friendly approach is notable, contributing to reduced e-waste and carbon emissions. We aim to deliver great customer service, and a simplified grading system for their devices, making shopping for refurbished tech both affordable and reliable. For more detailed information, please visit our website at https://loop-mobile.ie


Contact info

3.3

Average

TrustScore 3.5 out of 5

14 reviews

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1-star

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Rated 5 out of 5 stars

Got a iPhone 16 pro

Got a iPhone 16 pro from this company and have to say it’s like new, very happy with it.The service was 100% and already ordering another phone from them.

December 16, 2025
Unprompted review
Rated 1 out of 5 stars

Faulty laptop, then "replaced" with same faulty laptop!

Loop sent me out a laptop which was not in the excellent condition described, but more seriously had a track pad problem which made the laptop useless. I sent it back for a replacement. Loop sent me out a "replacement" laptop, which turned out to be the same laptop (serial numbers matched), and still with the same fault. The frustrating process took well over a month and I *still* don't have a working laptop, or the refund back in my bank. Clearly Loop are happy to send out devices that they know are faulty. I won't buy from them again.

February 28, 2025
Unprompted review
Rated 1 out of 5 stars

I have bought Apple Watch Ultra from…

I have bought Apple Watch Ultra from this seller on 21.10.2024. On 13.01.2025 after 2,5 month of use this watch die. I was waiting for almost one month on the information how can I send it back for checking. On 24.02.2025 I got aswer that service found traces of water inside of watch and thats not a garanty case. People, this is Apple Watch Ultra with up to 100 meter water resistant. I can not believe that I kill watch in 2,5 month of using. This suggests that I was sold a deliberately depressurized watch, which was not stated in any of the documentation that came with the watch. They didn't even offer me a paid repair, they just sent me a shipping number to get the watch back. I strongly advise anyone not to buy anything from this seller.

October 21, 2024
Unprompted review
Rated 1 out of 5 stars

Got an Apple Watch Series 7 from this…

Got an Apple Watch Series 7 from this joke of a company via Back Market.
They sent the watch out without a strap and then took 12 days to send out a cheap Chinese strap that does does not fit properly.
Avoid This Company

December 12, 2024
Unprompted review
Rated 5 out of 5 stars

Refurbished Macbook Pro 2021

I ordered a Macbook Pro 2021 M1 14" via the site Refurbed in Germany. The laptop arrived in excellent condition and with the latest OS installed, the only signs of use I can see are a bit of wear on the protective pads on the bottom. The battery is also at almost full capacity.

December 6, 2024
Unprompted review
Rated 1 out of 5 stars

Faulty phone not fixed

My husband bought me a Samsung Galaxy z flip 4. Within months there was a crack going across the middle of the screen. Sent it back as it is supposed to be a year warranty. They said it was damage caused by me. How could it be as it is from being opened and closed as that is supposed to be nature of that phone and it is not supposed to crack across the middle. Absolute disgrace for a phone that cost €500 to only last few months. Will not shop here again

July 9, 2024
Unprompted review
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