I just wanted to say a huge thank you to Jason from customer service at Loorolls — he was absolutely amazing! Incredibly helpful, friendly, and went above and beyond to assist me with my order. It's s... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
OUTSTANDING service; immediate response, constant contact, excellent delivery, superb after service - I shall use them again and again; am so glad found this company; just like a family business as t... See more
Company replied
Great value products at both the lower and higher price points. More importantly, the loorolls team are always happy to help and accomodate any need you may have. They are flexible, responsive and mos... See more
Company replied
There is no shortage of people and companies trying to profit from the current COVID-19 situation by ripping people off, or by scamming them. LooRolls is NOT one of these companies. I placed an order... See more
Company replied
Company details
Information provided by various external sources
Wholesale supplier of AFH Paper Disposable's, Cleaning & Janitorial Products.
Contact info
Warehouse 1, Darlingtons Yard, Chester Road, Heswall, CH60 3RZ, Wirral, United Kingdom
- 0151 342 2111
- sales@loorolls.com
- loorolls.com
No communication
Hi I have placed order with these guys on the 16th March..I received one confirmation email.i have rang around ten times and sent emails but no response. I realise its busy and understand but a reply would give me a piece of mind.
March 25, 2020
Unprompted review
Reply from Loorolls
Hi Roksana
So sorry to read your review. I can assure you we have done all we could in the circumstances.
Can you confirm you have received your delivery in full?
Many thanks and apologies for any inconvenience caused.
Loorolls.com
Not happy
I know it is a busy time for these guys, I have tried to calling and emailed and still no response. Their customer service is some to be desired.
March 21, 2020
Unprompted review
Reply from Loorolls
Hi Trevor
So sorry to hear your not happy.
We've simply not been able to cope with the demand, orders or enquiries and i can only apologies!
Can you send me your order reference so i can check your order please.
info@loorolls.com
Sincere apologies for any issues caused.
Loorolls.com
I have cancelled my order and got the…
I have cancelled my order and got the refund straight away. Also good communication, recommend!
March 16, 2020
Unprompted review
A great trade supplier.
We've been using Loo Rolls for years as a trade supplier and have found their products and prices to be excellent. On the rare occasion something goes wrong they get it sorted ASAP with no questions asked, which, in my book makes a great supplier.
July 7, 2016
Unprompted review
Unbeatable service
Loo Rolls are always a pleasure to deal with, the team are very helpful and efficient. They supply us with quality products at very competitive prices and we would only order from Loo Rolls now as their service is unbeatable! thanks for everything guys
June 23, 2016
Unprompted review
Reply from Loorolls
Your very welcome Donna!!
Thanks for your review & kind words from all at Loorolls.com!! :)
A truly fantastic service
Great value products at both the lower and higher price points. More importantly, the loorolls team are always happy to help and accomodate any need you may have. They are flexible, responsive and most of all very reasonable to deal with. Can't recommend them highly enough - no matter what you are after - just ask!
April 28, 2016
Unprompted review
Reply from Loorolls
Thanks for your recent review craig!
Always happy to help & assist.
Jason
Loorolls.com Ltd.
Excellent service
Loorolls for me delivers an outstanding service. Thank you
January 26, 2016
Unprompted review
Excellent service and price
Thanks Loorolls for getting my order delivered on short notice. Apart from super fast delivery and friendly staff they had the best and most competitive prices online. Will definitely buy from them again. Brilliant :)
January 25, 2016
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.