Lorena Bags Reviews 52

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their professional and elegant appearance, often noting how well they complement various outfits, from casual to formal. Many people appreciate the high quality of the items, highlighting the smooth feel of the leather, neat stitching, and durable construction. Consumers frequently mention the excellent user experience, finding the products practical, comfortable to carry, and capable of maintaining their shape. However, some customers also noted that they received products that looked cheap and were not happy with the overall quality, despite the company's claims.

What people talk about most

Product

People report positive experiences with the product. Many customers praise the bags' elegant designs, soft... See more

Quality

Consumers find quality to be positive. Many reviewers are impressed with the neat stitching, durable... See more

User experience

Customers express great satisfaction with the user experience, highlighting the product's elegant yet... See more

Based on these reviews

Rated 5 out of 5 stars

The Martha bag looks very professional, which is why I mainly use it for work. It also pairs nicely with more casual outfits though.

Rated 5 out of 5 stars

I ordered nicole’s favorite vintage handbag and was impressed when i opened the box. The leather feels smooth and the inside is nicely finished. Its roomy without looking oversized. I’ve been reaching... See more



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

52 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

This is one of several online handbag…

This is one of several online handbag companies which have dishonest and misleading advertisements. Here, an AI-generated picture and voice of a pleasant Caucasian elderly lady claims she is closing out her "handmade" (really?) "leather"(unknown animal) bag business and is offering "free" products, where all you have to do is pay for shipping. All the misc. items I viewed then claimed "Only 4 in stock", listed a bag price of $0, and then showed shipping charges that varied from $60-$94 . Even though some items even say "I always offer free shipping", they then still went on to list such high shipping charges. So the inflated "shipping" is the *real* charge of the allegedly "free" bag and this marketing technique is a gimmick because it is deceptive for those not paying attention lured in by "free. Is it a horrible price for the bag you get, assuming you get it? Who knows, any company which deliberately misleads like that cannot be trusted. Other reviews indicate returns (with an extra high shipping charge) have to go to China. There's no net "free" bag, charges are just shifted to incredibly inflating shipping, and there is almost certainly no lady as shown closing out her shop with "only 4 in stock" for each item. You can get stuff like this on Amazon for those prices.

April 14, 2026
Unprompted review
Rated 2 out of 5 stars

Inferior purses

Seeing their ad, I loved the purses I saw. I ordered four purses. When I received my order, I was shocked at the cheap looking purses. They looked like a cheap immiatation of the purses they advertised. I sent an email to complained only to find out I have to return the purses to China in order to get my refund and have to bear the expense myself. However, my purses came from California!

April 6, 2026
Unprompted review

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