Lorienvale Reviews 3

TrustScore 3 out of 5

2.8

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2.8

Average

TrustScore 3 out of 5

3 reviews

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Rated 1 out of 5 stars

Sent wrong size on purpose

I ordered a sweater in a size Small. They sent me a Large. When I contacted the company, they actually told me that this is what they do. They send the product two sizes up. I told them the sweater was way too big and I want an exchange. They just came back and said they have a "unique tagging style" and will not correct the problem.
** Update ** A GM finally agreed to refund my money minus shipping. But that was the worst customer service experience I have ever encountered.

February 28, 2026
Unprompted review
Rated 2 out of 5 stars

Ask if pockets are included before buying a mens Coat

I purchased a mens wool lined coat. I totally never expected to receive a coat with NO Pockets!
No place for your hands,wallet,or anything.
The Faux outside looks like plastic IMO.
I will say customer service was responsive to my emails.
We did settle on 50% refund rather than sending it back. I will donate this coat although, I don't know what anyone will do with a coat with no pockets ??

January 5, 2026
Unprompted review
Rated 1 out of 5 stars

TERRIBLE AVOID LIKE THE PLAGUE!

Bought 3 pairs of shoes for 150euros 2 months ago. It's a scam they never delievered they didn't refund.
The purchase was made 2 months ago from now. They assigned me a coutier 1 month after (imile) and they never delivered although they sent emails mentioning date of delivery.
It's a scam

December 2, 2025
Unprompted review

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