Lotmart were extremely helpful and went above and beyond to help me out of a bind a day before a family wedding. My girls were the flower girls and needed boleros in the cold weather. I called Lotmart... See more
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Best price. Fast delivery. Item exactly as described and as picture. Discount codes or vouchers available most times. Best service. Pity they do not have more products on their website.
I returned a parcel for refund on 22nd December, it is now 5th January. I’ve not heard anything from the company and all my calls and email have gone unanswered
Company replied
All round a brilliant experience 👏 beautiful dress,great price and super quick delivery. I will be shopping here again. Thank you.
Company details
Written by the company
We sell clothing for girls, boys, women and men as well as accessories. You will get a bargain each time you purchase items from our shop as our prices are much, much lower than the RRP!!!
Contact info
Unit 95 Thames Ind Park, Princess Margaret Rd., RM18 8RH, East Tilbury, United Kingdom
- 0800 246 5632
- support@lotmart.co.uk
- lotmart.london
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Fast delivery nice quality item and…
Fast delivery nice quality item and free delivery will order from here again
Prompt and quick delivery 🤗
We was really surprised how …
We was really surprised how good quality the dresses were they look really great
Terrible communication
I asked for a return on 2 items. It’s been 2 weeks and is still pending. I tried emailing but with no response. The products themselves were good had it not been not been for size differences.

Reply from LOTMART
Nice clothing items but do not trust the size guide.
The products were easy to order & as described with decent quality. However the fit is not as good as it should be & the size guide is completely wrong. It should have been big for my girls & is a little too small. Go off the age of child & do not look at the size guide for children.
Quick service
All round a brilliant experience 👏…
All round a brilliant experience 👏 beautiful dress,great price and super quick delivery. I will be shopping here again. Thank you.
Perfect for a wedding
After a challenge to find a nice black and white dress for my daughter for a family wedding. I finally found this one, I can’t wait for her to wear it in July!
I ordered a tik tok outfit for both of…
I ordered a tik tok outfit for both of my daughters and they absolutely loved it. Perfect fit 👌. Got delivered within 2/3 working days.
Fast delivery. Quality not good
Delivery was fast and simple. Items quality is not so good very thin doesnt look as thick as it is in pictures. I wont be returning because I dont have time to replace.
Brilliant service and beautiful scarves.
Received the lovely warm coat for my…
Received the lovely warm coat for my Granddaughter very promptly. The price was amazing and it's keeping her snug already in the snow!
Lovely girls cardigan
Lovely girls cardigan, just right fir Christmas, pity no partys
Brilliant delivery so quick
Great service from start to finish
Great quality top bought for my daughters Xmas play she loves it and very quick delivery 10/10
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