LoudElephant Reviews 474

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Never received my package. I spent $250 on clothing and another $70 on customs fees. Their delivery and tracking system is a total joke, their company is a total joke. Instead of ensuring their pac... See more

Rated 5 out of 5 stars

My second purchase from Loud Elephant, super quality knitted jumpers, love what they do , good price and great service 👍 will be purchasing again, great designs and colours, many thanks 💯

Rated 5 out of 5 stars

Why do people wear such boring colours when over half the world live with vibrant colours on clothes and houses. Here is an opportunity to add some colour to your wardrobe. Less polyester & more rea... See more

Rated 5 out of 5 stars

SO glad to find an online outlet for Nepal clothing! I ordered a wool/fleece lined jacket and it was delivered in 3days! (Speed not important but impressive and love delivery by Royal Mail). The quali... See more

Company details

  1. Clothing Store
  2. Bag Shop
  3. Hat Shop
  4. Men's Clothing Store
  5. Quilt Shop
  6. Women's Clothing Store

Written by the company

Welcome to LoudElephant, specialists in handmade clothing produced by small family run businesses in India, Nepal and Indonesia. We also love elephants and all things shiny so there is a bit of that too! Our clothing is crafted from handpicked fabrics sourced from local cloth markets across the globe. Giving something back to the elephants who have lent us their name is important to us so we donate a portion of every sale to support elephant conservation projects run by three wonderful charities - Elephant Family who work mostly with elephants in India and South East Asia, The David Shepherd Wildlife Foundation working with elephants in Uganda and Zambia, and the Save Elephant Foundation based at the Elephant Nature Park in Chiang Mai, Thailand.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

474 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Loud and proud!

Bought this fantastic shirt as a gift for my son - he's delighted! Lovely colours and beautifully-made, as well as a great fit (he's tall and slim with long arms - the 'small' fitted him nicely). 100% cotton which washes beautifully! My son will definitely be buying more. Highly recommended.

January 2, 2022
Rated 5 out of 5 stars

My husband loves the shirts and I have…

My husband loves the shirts and I have started buying the dresses. The quality of the material and the unique designed materials are mind blowing. A company with a very good cause, giving help to the Elephant charity. Joan Rodgers Almeria Spain

November 12, 2021
Rated 5 out of 5 stars

Great range of shirts and clothing and good quality too!

Love this companies shirts! I wish I had the money to buy one of each! Lol! Wear them to work and also going out and always get compliments on them. Decent quality, good fitting and so far so good regarding shrinkage after washing, which is where most of my shirts are let down. I have long arms so tend to buy a larger shirt than I need but these seem quite generous in their sleeve lengths in my chest size so happy days!
The fact they support a well deserving charity is also a great factor and reason for buying from them! Customer service is also great, always had a reply within 24 hours or so and helpful staff.
All in all, I can only give a Loud Approval for this company!

November 5, 2021
Rated 5 out of 5 stars

Reliable, friendly, helpful.

I've bought online with Loud Elephant quite a few times now. The colours are so vibrant, the quality of the clothing is good & so very reasonably priced. They always dispatch quickly & well packaged. I recently ordered several items as presents for people, but unfortunately some sizes weren't available. Loud Elephant quickly alerted me & kept me informed of what was & wasn't in stock (global covid distribution problems I guess). They issued refunds where necessary & processed re-ordering very promptly. As a bonus, a proportion of their sales generates funds for elephant conservation. I like them & will use again.

October 10, 2021
Rated 1 out of 5 stars

scammer scammer scammer

scammer

“I’m pretty convinced that they are scammers you will definitely lose your money .i never write a bad review.but it what it is.i wait a full month and didn't get nothing. what they do they use a smart tactic, they take your money and if you have a big order they dont send you it or probably send you an empty boxe most of the time. stay away you will definitely regret doing business with the thief.and most of other reviews are fake.im warning you all.i lost my money my frend also was a victim lost his money .especially customers outside Uk.its a genuine review I'm replying to you it's a bad service. You telling me to check with post canada. It's not my job .I paid money I deserve the service. How can call a company with a millions of orders a day. It's not my biz. I had this issue any time I orders from Europe. I think because they handle it to poste canada.but I never had this issue with ups or dhl because they only leave a note in my post box.and i pick it up later on.so folk make sure to make sure that you are doing business with the good people. Not with who only want to take yours money and blame you .so i repeat stay away stay away..very bad service .I will never ever ever buy from you. Make sure who will deliver inside your country.that was reply to the loudelephant .

October 6, 2021
Unprompted review
LoudElephant logo

Reply from LoudElephant

As discussed in all of our email correspondence, I have confirmed, tracked delivery of your order to your address. I have provided this several times and asked you to check with your neighbours and Canada Post, which you have refused to do and have instead requested a refund without any form of co-operation. Because we have full tracked delivery, I request that you conduct the checks that we have requested. We can then move on from there as previously mentioned in our emails.

I have also noted that this is your second review, and is almost word for word the exact same review that you left for another merchant, making me wonder if this is actually a genuine review?

Rated 5 out of 5 stars

Poncho and Hoodie

Bought as poncho and a hoodie for the wife and myself really pleased with both they’re warm on a cool autumn evening sitting outside the van, my hoodie was a large I would go for a size up next time just to give a bit more room

September 13, 2021
Rated 5 out of 5 stars

First order from LoudElephant

First order from LoudElephant - good quality products in the most amazing array of colours and speedy delivery. Had to return one item as it just wasn't what we were expecting, nothing wrong with it but my wife would have liked it a bit longer. The Nepal smoking hat has become one of my favourites and it was plenty big enough for my large head! Really happy with everything.

September 4, 2021
Rated 5 out of 5 stars

Love your fabric plus service is…

Love your fabric plus service is excellent. It would be good to visit, being a resident of East Sussex, and see all your stock but it seems this is not possible. Perhaps something for the future.

September 2, 2021
Rated 5 out of 5 stars

Fantastic hat

Fantastic hat! It brings me so much joy whenever I see it! The company was great, slight damage on the first hat, replaced so quickly

August 16, 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look