While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

A brilliant session led by Andy which not only taught some useful words and phrases, but also went into sentence structure and a proper look into the language. I've done a few BSL lessons before and h... See more

Company replied

Rated 5 out of 5 stars

Andrew was an absolutely fantastic teacher. He was full of humour and made the sessions very fun and interactive - which can’t be easy when running sessions online! I looked forward to the sessions ev... See more

Company replied

Rated 5 out of 5 stars

I had an ear surgery last year with a risk of meningitis and risk of being deaf from one ear. It fortunately didn’t happen but I’m quite emotional about it and really interested in learning BSL.... See more

Company replied

Rated 5 out of 5 stars

Our company booked an introduction to British sign language course for our annual summer day and it was brilliant. The instructor really made BSL come alive and we all had fun learning some basic us... See more

Company replied

Company details

  1. Disability Services and Support Organisation
  2. Charity
  3. Deaf Service
  4. Employment Consultant
  5. Occupational Health Service
  6. Training Centre

About RNID

Written by the company

RNID are here for the 18 million people in the UK who are deaf, have hearing loss or tinnitus.

With our communities, we’ll change society to make it more inclusive for everyone, help people hear better now and fund world-class research.

Our communities are huge: 1 in 3 adults in the UK are deaf, have hearing loss or tinnitus.

If our work doesn’t directly impact you, it will almost certainly be making a difference for someone you know and love.

We work with our communities and partners across health, employment, research, government and more to change life for the better.

We provide support for businesses and organisations to help you make sure your workplace is fully inclusive for staff and customers from our communities.

It’s important to make sure your workplace is inclusive of deaf people and people with hearing loss. 12 million people of working age have hearing loss, which may have an impact on their communication, productivity and wellbeing.

We’re an independent charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus.

Get in touch to discuss how we can help you make your workplace inclusive and accessible for employees and customers.

Our products and services will help you:

  • attract more customers
  • support your employees
  • put corporate social responsibility at the heart of your business

See our full range of services below.

Deaf awareness training
From companywide seminars and **award winning** CPD accredited eLearning to powerful interactive group sessions, you are sure to find what you need to provide your staff with the confidence and skills to communicate with colleagues and customers who are deaf, have hearing loss or tinnitus. Ask your colleagues, the chances are they would love to learn. All our courses are delivered by professional trainers with lived experience.

Workplace assessments
Support employees who are deaf, have hearing loss or tinnitus to gain confidence and perform at their best with simple work environment adjustments, technology and support. A face-to-face or remote workplace assessment is carried out at the employee’s main place of work or via video call. It will usually last between 1 and 3 hours. Our experienced assessor will help identify some key solutions and provide practical advice on what support and reasonable adjustments can be made to support you and your staff at work.

British Sign Language (BSL) training
From our CPD accredited companywide eLearning packages to fun interactive group sessions. Support your staff to learn the basics and have conversations with colleagues and customers whose first or preferred language is BSL. BSL is a language used by deaf people to communicate using hand signs, gestures, facial expressions and lip patterns. It’s a totally different language to English. Ask your colleagues, the chances are they would love to learn BSL. All our courses are delivered by professional trainers with lived experience.

RNID webinars, advice, resources and consultancy
Our clients enjoy access to webinars throughout the year across a range of topics and access to tips and resources about how to be more inclusive for your colleagues and customers. We also offer a bespoke consultancy service to assist you with developing new products and services, or to help you evaluate and improve your current practice. Please get in touch to find out how our team of experts can support you.

Hearing loops
A hearing loop is an assistive listening system that helps make public premises welcoming to people with hearing loss. They transmit audio directly to users’ hearing aids or cochlear implants, cutting out background noise and making speech and music clear. They also ensure that companies or organisations are being compliant with equality legislation. Together with our partners we have all you need to ensure your venue is accessible.


Contact info

5.0

Excellent

TrustScore 5 out of 5

545 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

RND start to sign

Andrew and his personality was brilliant. It was really informative lessons over a 3 week course and I have really enjoyed it. Andrew and Linda worked great as a team.

Thank you

September 23, 2024
Unprompted review
RNID logo

Reply from RNID

Thank you for your feedback, it sounds like you had a great experience attending the Start to Sign course. We hope to see you again soon.

Rated 5 out of 5 stars

The presenter Andrew was excellent and…

The presenter Andrew was excellent and really encouraged us and made the sessions fun. Was absolutely fascinating and I just wish I had more sessions to practice. We should all be being taught sign in school. Absolute pleasure to have the chance to learn.

September 23, 2024
Unprompted review
RNID logo

Reply from RNID

Thank you for your great feedback, and we couldn't agree more with your comments about school. We hope to see you again for more BSL lessons.

Rated 5 out of 5 stars

Abi was fantastic in helping making me…

Abi was fantastic in helping making me and the team, more aware of the Deaf Awareness. Whilst some of the details were known, there was a lot I hadn’t known at all. Highly recommend this training session and a pleasure to meet/speak to Abi

August 9, 2024
Unprompted review
RNID logo

Reply from RNID

Thank you for taking the time to provide feedback and your recommendation, sounds like a valuable deaf awareness session.

Rated 5 out of 5 stars

RNID - Deaf Awareness Session at UBS

I found the awareness session really informative and useful. Andrews personality and humour make the session really enjoyable. I learnt so much about interacting using both lip reading and British sign language. This has made me want to learn even more. I highly recommend this training to everyone.

August 9, 2024
Unprompted review
RNID logo

Reply from RNID

Thank you for taking the time to feedback and your recommendation, we are delighted you enjoyed the session and it has encouraged you to learn more.

Rated 5 out of 5 stars

Everyone should learn about hearing impairment …

Everyone should learn about hearing impairment, which affects so many. Andrew Mayers was a great and funny trainor. Much appreciate the training. I learned a lot!
Codou Ndiour

August 9, 2024
Unprompted review
RNID logo

Reply from RNID

We couldn't agree more, deaf awareness is so important. Thank you for taking the time to provide great feedback.

Rated 5 out of 5 stars

Great training session

Great training session! Has given me a lot to think about and put into place!

August 7, 2024
Unprompted review
RNID logo

Reply from RNID

Thank you for taking the time to provide feedback, we are pleased the session was helpful. If you have any questions, please do reach out to RNID

Rated 5 out of 5 stars

Informative, interactive and funny

The session I attended was great. Super informative and interactive. The presenters are very engaging, nice and funny. Really recommend it and worth every minute!!!

July 26, 2024
Unprompted review
RNID logo

Reply from RNID

Thank you for taking the time to provide great feedback. We are pleased you enjoyed a great session and it was worthwhile. Thank you

Rated 5 out of 5 stars

An informative session by Julie and Andrew

Julie and Andrew gave a great presentation on BSL and deaf awareness. The session was very informative.

July 26, 2024
Unprompted review
RNID logo

Reply from RNID

Thank you for taking the time to provide great feedback. We are pleased to read your positive comments. Thank you

Rated 5 out of 5 stars

Abi was absolutely fabulous and so…

Abi was absolutely fabulous and so informative. We all feel we have really learnt a lot from her and we are excited to apply what we have learnt into our everyday lives at work. She was lovely and we would absolutely recommend this course to others. Thank you so much.

July 11, 2024
Unprompted review
RNID logo

Reply from RNID

Thank you for taking the time to provide such lovely feedback. It's great to hear how you and your colleagues can apply new skills at work and beyond, sounds like a really great deaf awareness session. Thank you!

Rated 5 out of 5 stars

Anything else to help?

Welcome to help me again today
I'm deaf and can't hear me 🙌🏻

July 11, 2024
Unprompted review
RNID logo

Reply from RNID

Thank you for taking the time to provide great feedback. We are delighted we could help.

Rated 5 out of 5 stars

Abi was very knowledgeable

Abi was absolutely fantastic, very knowledgeable and got lots of applicable tips to take back to the workplace. Feel far more confident now after this deaf awareness course that I could make our communications and activities more accessible.

July 10, 2024
Unprompted review
RNID logo

Reply from RNID

Thank you for taking the time to provide great feedback, we really appreciate your support. It's great to hear how you will apply your new skills in your workplace.

Rated 5 out of 5 stars

Fantastic training with a great…

Fantastic training with a great facilitator. Put everyone at ease and was a really fun enjoyable way to learn starting to sign.

June 25, 2024
Unprompted review
RNID logo

Reply from RNID

Thank you for your feedback, sounds like you had a great Start to Sign course with your team.

Rated 5 out of 5 stars

Andrew has been amazing!

Andrew has been amazing!! I have had such an amazing time learning BSL. I feel so much more confident. He made it lots of fun whilst learning and never made me feel like I couldn’t ask. Would 100% recommend to anyone

June 25, 2024
Unprompted review
RNID logo

Reply from RNID

Thank you for your feedback and recommendation, sounds like a really great intro to BSL.

Rated 5 out of 5 stars

Brilliant introduction to BSL

We had a brilliant introduction to BSL session with Andy and his interpreter at St George's Park. The session was a perfect mix - really informative, engaging and delivered with lots of humour. I left feeling inspired and keen to learn more.

June 14, 2024
Unprompted review
RNID logo

Reply from RNID

Thank you for your feedback, it's great to hear that you're inspired to learn more BSL. Fantastic!

Rated 5 out of 5 stars

Company Day: introduction to BSL

Our company booked an introduction to British sign language course for our annual summer day and it was brilliant. The instructor really made BSL come alive and we all had fun learning some basic useful signs and the alphabet system.
He was a very skilled and very funny and there were lots of laughs.

June 14, 2024
Unprompted review
RNID logo

Reply from RNID

Thank you for taking the time to provide feedback, sounds like a fabulous BSL Taster.

Rated 5 out of 5 stars

What a great BSL taster session!

I attended a BSL taster session today at St George's Park, organised through work. Our trainer Andy was so engaging and very funny! He made it easy to learn some of the basics and now i'm keen to find out more! Definitely reccommend others to find a course. Thanks Andy, really enjoyed it!

June 14, 2024
Unprompted review
RNID logo

Reply from RNID

Thank you for your feedback and recommendation, we're pleased you enjoyed the BSL Taster and it has inspired you to learn more.

Rated 5 out of 5 stars

Very informative

Very informative, excellent skills to explain things in details, very friendly and helpful in understanding. Would highly recommend.

June 14, 2024
Unprompted review
RNID logo

Reply from RNID

Thank you for your feedback, we're pleased you found the session helpful.

Rated 5 out of 5 stars

Attended a British sign language taster…

Attended a British sign language taster organized at a work event at St George's Park. The trainer Andy delivered the session brilliantly. He was engaging and made the session really fun. Keep doing what your doing Andy, you're fantastic!

June 14, 2024
Unprompted review
RNID logo

Reply from RNID

Thank you for your feedback, we're pleased the BSL Taster went well and you had fun learning the basics.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look